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Call Center Security Jobs in Illinois (NOW HIRING)

Call Center IT Technician

Milan, IL · On-site

$16.50 - $17.50/hr

Collaborate with other IT team members to implement upgrades and improvements to the call center's IT infrastructure. * Ensure data security and integrity by implementing and maintaining security ...

Group O is seeking a Call Center IT Technician to support their customer service operations. The ... Ensure data security and integrity by implementing and maintaining security protocols and ...

Call Center IT Technician

Milan, IL · On-site

$16.50 - $17.50/hr

Collaborate with other IT team members to implement upgrades and improvements to the call center's IT infrastructure. * Ensure data security and integrity by implementing and maintaining security ...

... security technology, coupled with leading edge point-of-sale support systems, put InterPark and ... Call Center Foreman position answers calls from a centralized remote monitoring location for ...

... call resolution; documents the customer interaction in the appropriate systems. Key ... financial security. At Trustmark, you'll work collaboratively to transform lives and help people ...

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Call Center Security information

See Illinois salary details

$10

$17

$24

How much do call center security jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call center security in Illinois is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.65 per hour, depending on experience, location, and employer.

What is a call center security?

A Call Center Security job involves protecting sensitive customer data, preventing fraud, and ensuring compliance with security policies. Responsibilities may include monitoring calls and systems for suspicious activity, enforcing security protocols, and educating employees on best practices. This role helps prevent unauthorized access, data breaches, and other security threats within the call center environment.

What are the typical daily responsibilities of a call center security professional?

A Call Center Security professional is primarily responsible for monitoring access to the call center, ensuring that only authorized personnel enter secure areas, and responding to security incidents or breaches. Daily tasks may include reviewing security logs, managing identity verification systems, conducting routine security audits, and collaborating with IT and operations teams to enforce data protection policies. You may also be involved in security training for staff and updating emergency response protocols. This role requires vigilance, teamwork, and strong problem-solving skills to maintain a safe and compliant work environment.

What are the key skills and qualifications needed to thrive in the call center security position, and why are they important?

To thrive as a Call Center Security professional, you need a solid understanding of information security principles, basic cybersecurity protocols, and experience in monitoring or managing secure access, often supported by relevant certifications such as CompTIA Security+ or equivalent. Familiarity with security monitoring software, incident management systems, and access control tools is highly valued. Strong analytical thinking, attention to detail, clear communication, and a proactive approach set exceptional candidates apart. These skills help prevent breaches, protect sensitive customer data, and ensure a safe environment for both employees and clients in the call center setting.

What is the easiest call center security job to get?

Entry-level call center security jobs typically require minimal experience and may involve monitoring security systems or customer support related to security services. These positions often require basic communication skills, a high school diploma, and sometimes security or customer service certifications. They tend to have lower barriers to entry compared to specialized or technical security roles.

What are the most commonly searched types of Call Center Security jobs in Illinois?

The most popular types of Call Center Security jobs in Illinois are:

What are popular job titles related to Call Center Security jobs in Illinois?

For Call Center Security jobs in Illinois, the most frequently searched job titles are:

Infographic showing various Call Center Security job openings in Illinois as of August 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,103 per year, or $17.4 per hour.

Call Center Representative - DHA

Social Security Administration

Chicago, IL • On-site

$16 - $20.50/hr

Other

Re-posted 4 days ago


Social Security Administration rating

7.8

Company rating: 7.8 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

100th of 297 rated public sector bodies


Job description

Customer Service Representative

Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA's National 800 number. Once selected for the Customer Service Representative position in SSA, you will contribute to the Agency's mission through direct service to the public. This involves receiving incoming calls through SSA's National 800 number and conducting interviews to determine the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility. As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency. If selected, you will be given extensive training to prepare you to perform the position. Customer Service Representatives provide assistance to beneficiaries and the general public in person, by telephone, or in writing; conduct interviews to determine the nature of the caller's question or issue; explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs.

Cut-Off Dates to receive applications will be used for this announcement. First Cut-Off Date: June 8, 2026 Second Cut-Off Date: June 14, 2026 Third Cut-Off Date: July 5, 2026 Fourth Cut-Off Date: August 2, 2026 Fifth Cut-Off Date: August 30, 2026 Closing Date: September 30, 2026.


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