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Call Center Security Jobs (NOW HIRING)

LHH US

Call Center Representative

Vista, CA · Hybrid

$22/hr

Call Center Representative Location: Carlsbad, CA Schedule: On-site Monday-Friday; hybrid ... or security clearance requirements, including, as applicable: * The California Fair Chance Act

Randstad

Call Center Representative

Rockville, MD · Hybrid

$23 - $24/hr

Provide support to internal and external customers with regard to the enterprise-wide security ... Call Center Support * Telephone Etiquette * Active Listening * Basic Computer Skills * Basic ...

LHH US

Call Center Representative

Vista, CA · Hybrid

$22/hr

Call Center Representative Location: Carlsbad, CA Schedule: On-site Monday-Friday; hybrid ... or security clearance requirements, including, as applicable: * The California Fair Chance Act

Securitas

Data Center Security Officer

Atlanta, GA · On-site

$19.50/hr

Our Data Center Security Officer positions are highly sought after ... If you have experience in positions like Call Center Representative, Dispatch or Camera Monitoring ...

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How much do call center security jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for call center security in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Call Center Security job?

A Call Center Security job involves protecting sensitive customer data, preventing fraud, and ensuring compliance with security policies. Responsibilities may include monitoring calls and systems for suspicious activity, enforcing security protocols, and educating employees on best practices. This role helps prevent unauthorized access, data breaches, and other security threats within the call center environment.

What jobs in the US pay 300,000 a year?

In the context of call center security, high-paying roles typically do not reach $300,000 annually. However, executive positions such as security directors or chief security officers in large organizations can earn this level of compensation, especially with extensive experience, certifications, and leadership responsibilities. Most roles in call center security tend to have lower salary ranges, with top executives being the primary exception at high compensation levels.

What are the typical daily responsibilities of a Call Center Security professional?

A Call Center Security professional is primarily responsible for monitoring access to the call center, ensuring that only authorized personnel enter secure areas, and responding to security incidents or breaches. Daily tasks may include reviewing security logs, managing identity verification systems, conducting routine security audits, and collaborating with IT and operations teams to enforce data protection policies. You may also be involved in security training for staff and updating emergency response protocols. This role requires vigilance, teamwork, and strong problem-solving skills to maintain a safe and compliant work environment.

What is the easiest security job to get?

A security guard position in a call center or similar environment is often considered one of the easiest security jobs to obtain, typically requiring minimal training and no specialized certifications. These roles usually involve monitoring premises, checking IDs, and maintaining safety, with entry-level opportunities available for those with a high school diploma or equivalent.

What are the key skills and qualifications needed to thrive in the Call Center Security position, and why are they important?

To thrive as a Call Center Security professional, you need a solid understanding of information security principles, basic cybersecurity protocols, and experience in monitoring or managing secure access, often supported by relevant certifications such as CompTIA Security+ or equivalent. Familiarity with security monitoring software, incident management systems, and access control tools is highly valued. Strong analytical thinking, attention to detail, clear communication, and a proactive approach set exceptional candidates apart. These skills help prevent breaches, protect sensitive customer data, and ensure a safe environment for both employees and clients in the call center setting.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or quality assurance managers may also command higher pay, especially with relevant certifications and experience.

What is the highest paid security job?

In security roles, executive security positions such as Chief Security Officer (CSO) or Director of Security tend to be the highest paid, often earning six-figure salaries. These roles require extensive experience, leadership skills, and knowledge of security protocols, risk management, and sometimes certifications like CPP or CISSP.
More about Call Center Security jobs
What cities are hiring for Call Center Security jobs? Cities with the most Call Center Security job openings:
What are the most commonly searched types of Call Center Security jobs? The most popular types of Call Center Security jobs are:
What states have the most Call Center Security jobs? States with the most job openings for Call Center Security jobs include:
What job categories do people searching Call Center Security jobs look for? The top searched job categories for Call Center Security jobs are:
Call Center Security jobs near you
Infographic showing various Call Center Security job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Patient Call Center Representative

Patient Call Center Representative

Texas Tech University Health Sciences Center, El Paso

El Paso, TX • On-site

$14.50 - $18/hr

Full-time

Posted 2 days ago

Texas Tech University Health Sciences Center rating

7.0

Company rating: 7.0 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

399th of 560 rated colleges and universities

Job description

Position Description
Responds efficiently and effectively to patients, healthcare professionals, university staff members, insurance companies, and the general public via multi-line phones and various electronic means in a busy call center. Provides a positive first impression to customers, offering one call resolution when within scope.
Major/Essential Functions
  • Provide scheduling support for multiple outpatient clinics.
  • Obtain and enter demographic and insurance coverage information.
  • Verify and update patient information, ensuring all events are documented in the patient's electronic medical record in accordance with departmental requirements.
  • Protect the financial integrity of TTUHSC El Paso by discussing insurance eligibility, payment options and screening for eligibility.
  • Proactively contact patients to follow up on missed appointments, or remind them of upcoming visits.
  • Conduct outbound calls as part of quality assurance initiatives to ensure patient satisfaction, compliance with treatment plans, or adherence to follow-up care instructions.
  • Utilize professional and timely problem-solving skills to connect the caller with appropriate staff and/or services in the event of issues/concerns are outside of the Patient Call Center Representative's scope.
  • Develop and maintain knowledge of the full range of services offered by TTUHSC El Paso/Texas Tech Physicians.
  • Assist in the gathering of information, updating and maintaining the departments' database for the Contact Center.
  • Ensure the confidentiality of all patients, applications, records, and information received. Maintains knowledge of, and adheres to all HIPAA standards of privacy and confidentiality.
  • Respond to patient complaints/concerns in a professional manner, escalating as appropriate and/or directed.
  • Collaborate with and across all healthcare team to facilitate and ensure a positive and seamless patient experience.
  • Participate in training and professional development activities to stay current on healthcare industry trends and best practices.
  • Consistently meet established performance metrics and goals as determined by clinical operations leadership.
  • Adhere to all policies, procedures and practices (Regents Rules, TTUS, HSECEP OPs, etc.).
  • Personally, and consistently, demonstrate, display and act in accordance with Texas Tech Health El Paso's Values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork). Serve as a Value's leader while actively promoting and encouraging staff across the institution.
  • Remains current with all licensure, certifications and mandatory compliances and trainings required of this position.
  • Perform all other duties as assigned.

Preferred Qualifications
  • Excellent communication (written and verbal) and interpersonal skills.
  • Demonstrated ability to respond to inquiries and concerns effectively, professionally, and in a timely manner.
  • Previous experience in a healthcare call center.
  • Previous experience performing complex patient scheduling.
  • Knowledge of basic medical terminology.
  • Experience with Electronic Health Record (EHR) Systems or healthcare scheduling software.
  • Bilingual- English and Spanish.

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
EEO Statement
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
Required Qualifications
  • High school diploma or GED.
  • One (1) year customer service, multi-line call agent and/or call center experience.
  • Healthcare setting preferred.

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.

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