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Call Center Security Jobs (NOW HIRING)

Intralot

Call Center Operator

Strongsville, OH · On-site

One (1) year prior related customer service experience, preferably in a technical call center ... Security Requirements Submission to, and ability to pass, a thorough pre-employment background ...

Rokky Brands

Call Center Analyst

Nelsonville, OH · On-site

$50K/yr

The Call Center Analyst will play a key role in supporting our customer service operations by ... Ensure compliance with company policies and data security standards. * Analyze customer interaction ...

Intralot

Call Center Operator

Strongsville, OH

One (1) year prior related customer service experience, preferably in a technical call center ... Security Requirements Submission to, and ability to pass, a thorough pre-employment background ...

Intralot

Call Center Operator

Benton, AR

... security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery ... One (1) year prior related customer service experience, preferably in a technical call center ...

DK Security, Inc

Call Center Operator

Grand Rapids, MI · On-site

$18/hr

Call Center Operator SCOPE: Command Center Operators are an integral part of DK's team! They are ... Provide information and assistance to calling parties concerning emergency, security and general ...

TAD PGS, Inc

Call Center Agent

El Segundo, CA

$25/hr

We have an outstanding Contract position for a Call Center Agent to join a leading Company located ... or security clearance requirements, including, as applicable: * The California Fair Chance Act

New

DK Security, Inc

Call Center Operator

Grand Rapids, MI · On-site

$18/hr

Call Center Operator SCOPE: Command Center Operators are an integral part of DK's team! They are ... Provide information and assistance to calling parties concerning emergency, security and general ...

Adecco

Call Center Agent

Phoenix, AZ

$18/hr

Top 3 Required Skills: • Recent Call Center Experience Required • Ability to Use Computer • ... or security clearance requirements, including, as applicable: * The California Fair Chance Act

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How much do call center security jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for call center security in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Call Center Security job?

A Call Center Security job involves protecting sensitive customer data, preventing fraud, and ensuring compliance with security policies. Responsibilities may include monitoring calls and systems for suspicious activity, enforcing security protocols, and educating employees on best practices. This role helps prevent unauthorized access, data breaches, and other security threats within the call center environment.

What are the typical daily responsibilities of a Call Center Security professional?

A Call Center Security professional is primarily responsible for monitoring access to the call center, ensuring that only authorized personnel enter secure areas, and responding to security incidents or breaches. Daily tasks may include reviewing security logs, managing identity verification systems, conducting routine security audits, and collaborating with IT and operations teams to enforce data protection policies. You may also be involved in security training for staff and updating emergency response protocols. This role requires vigilance, teamwork, and strong problem-solving skills to maintain a safe and compliant work environment.

What are the key skills and qualifications needed to thrive in the Call Center Security position, and why are they important?

To thrive as a Call Center Security professional, you need a solid understanding of information security principles, basic cybersecurity protocols, and experience in monitoring or managing secure access, often supported by relevant certifications such as CompTIA Security+ or equivalent. Familiarity with security monitoring software, incident management systems, and access control tools is highly valued. Strong analytical thinking, attention to detail, clear communication, and a proactive approach set exceptional candidates apart. These skills help prevent breaches, protect sensitive customer data, and ensure a safe environment for both employees and clients in the call center setting.

More about Call Center Security jobs
What cities are hiring for Call Center Security jobs? Cities with the most Call Center Security job openings:
What are the most commonly searched types of Call Center Security jobs? The most popular types of Call Center Security jobs are:
What states have the most Call Center Security jobs? States with the most job openings for Call Center Security jobs include:
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Call Center Security jobs near you
Infographic showing various Call Center Security job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Operator

Intralot

Strongsville, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Intralot rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

10th of 15 rated gambling companies

Job description

Job Title

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.

Education, Training and Experience

High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred

Knowledge, Skills and Abilities

Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes

Duties and Responsibilities

Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs

Employment Eligibility Verification

Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer

As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

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