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Call Center Security Jobs (NOW HIRING)

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

This role operates within a structured, high-volume call center environment, following established ... Select applicants will be subject to a government security investigation and must meet eligibility ...

Nolo

Call Center Representative

Minneapolis, MN · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Call Center Representative Premier Disability Services, a division of Internet Brands, is seeking ... We assist individuals in successfully obtaining their Social Security Disability benefits. Each ...

General Call Center | Full-Time

Call Center Agent (Days)

Mesilla, NM · On-site

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Must be willing to submit up to a LEVEL II background and/or security investigation with a ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

  • Medical

  • PTO

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Maintain customer confidentiality and data security. * Follow company procedures and customer ...

RemX

Call Center Represntative

Atlanta, GA · On-site

$20/hr

Follow all compliance, security, and privacy guidelines to protect customer information Requirements: * High school diploma or equivalent * High volume call center experience * 1+ year of customer ...

New

General Call Center | Full-Time

Call Center Agent (Days)

Las Cruces, NM · On-site

$10.75 - $14.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Must be willing to submit up to a LEVEL II background and/or security investigation with a ...

General Call Center | Full-Time

Call Center Agent (Days)

Killeen, TX · On-site

$13.50 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Must be willing to submit up to a LEVEL II background and/or security investigation with a ...

MAPLE CITY HEALTH CARE CENTER

Call Center Representative

Goshen, IN · On-site

$14.25 - $17.75/hr

  • Medical

  • Retirement

Call Center Representative Maple City Health Care Center (MCHCC) is a Federally Qualified Health ... Maintains accurate data in the electronic health record and maintains patient privacy and security ...

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Call Center Security information

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$10

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How much do call center security jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for call center security in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a call center security?

A Call Center Security job involves protecting sensitive customer data, preventing fraud, and ensuring compliance with security policies. Responsibilities may include monitoring calls and systems for suspicious activity, enforcing security protocols, and educating employees on best practices. This role helps prevent unauthorized access, data breaches, and other security threats within the call center environment.

What are the typical daily responsibilities of a call center security professional?

A Call Center Security professional is primarily responsible for monitoring access to the call center, ensuring that only authorized personnel enter secure areas, and responding to security incidents or breaches. Daily tasks may include reviewing security logs, managing identity verification systems, conducting routine security audits, and collaborating with IT and operations teams to enforce data protection policies. You may also be involved in security training for staff and updating emergency response protocols. This role requires vigilance, teamwork, and strong problem-solving skills to maintain a safe and compliant work environment.

What are the key skills and qualifications needed to thrive in the call center security position, and why are they important?

To thrive as a Call Center Security professional, you need a solid understanding of information security principles, basic cybersecurity protocols, and experience in monitoring or managing secure access, often supported by relevant certifications such as CompTIA Security+ or equivalent. Familiarity with security monitoring software, incident management systems, and access control tools is highly valued. Strong analytical thinking, attention to detail, clear communication, and a proactive approach set exceptional candidates apart. These skills help prevent breaches, protect sensitive customer data, and ensure a safe environment for both employees and clients in the call center setting.

More about Call Center Security jobs
What cities are hiring for Call Center Security jobs? Cities with the most Call Center Security job openings:
What are the most commonly searched types of Call Center Security jobs? The most popular types of Call Center Security jobs are:
What states have the most Call Center Security jobs? States with the most job openings for Call Center Security jobs include:
What job categories do people searching Call Center Security jobs look for? The top searched job categories for Call Center Security jobs are:
Call Center Security jobs near you
Infographic showing various Call Center Security job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

BDR Solutions LLC

Golden, CO • On-site

$17 - $19/hr

Full-time

Re-posted 23 days ago

Job description

Description
BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance business and technical operations and deployments.
BDR is seeking a Service Support Technician to join our growing team! This position will be performed on-site in Golden, Colorado. This position requires US Citizenship with a Public Trust or the ability to obtain one.
Join our team and kickstart your journey with a $500 sign-on bonus, available to qualified candidates who meet all requirements!
(Military Veterans and HUBZone candidates are highly encouraged to apply)
The Services Support Technician serves as the frontline call center representative responsible for receiving, processing, and supporting orders from VA clinics and Veterans. This role operates within a structured, high-volume call center environment, following established procedures and service standards. The position supports operational workflows, assists with complex order transactions, maintains accurate records, and ensures consistent, professional customer service delivery.
Key Responsibilities
  • Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high-volume call center environment.
  • Accurately place, modify, and track orders received via phone, system requests, or written correspondence.
  • Provide courteous, professional customer service to Veterans and clinicians by addressing questions, resolving issues, and supporting order-related inquiries.
  • Support call center agents and clinical staff with procedural guidance for complex transactions, including:
  • Remote order entry processes
  • Order or model changes
  • Device registration and serial number updates
  • Telehealth service entry procedures
  • Track and maintain operational data such as:
  • Order volume and call workload spreadsheets
  • Credit card reconciliation and transaction verification
  • Administrative and financial records (electronic and manual)
  • Ensure compliance with call center performance standards, scripts, quality objectives, and VA policies.
  • Assist with handling and resolving customer complaints and escalated service issues, following defined procedures.
  • Prepare reports and assist leadership with data validation, analysis, and operational insights.
  • Perform general administrative duties including:
  • Requesting and managing office and warehouse supplies
  • Filing, documentation, and record retention
  • Communicate professionally with customers and internal stakeholders via phone, email, and written correspondence.
  • Operate standard office and call center equipment, including computers, phone systems, printers, scanners, and other office tools.

Required Minimum Qualifications
  • 1+ year of call center, customer service, or operations support experience required; 2+ years preferred
  • Experience working in a high-volume, process-driven environment
  • Proficiency with data entry, spreadsheet tracking, and report preparation
  • Experience with timekeeping, scheduling, or administrative coordination
  • Strong verbal and written communication skills
  • Attention to detail and ability to follow standard operating procedures
  • Ability to obtain and maintain a VA Public Trust clearance

The hourly compensation range for this position is $17.00-$19.00 per hour. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
In addition, U.S Citizenship is required. Select applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

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