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Call Center Manager Jobs in Arizona (NOW HIRING)

Landings Credit Union

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

We're seeking for an energetic, people-first Call Center Representative to join our team! If you enjoy helping others, solving problems, and making someone's day a little easier, this could be the ...

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment. In this role, you'll connect with warm leads ...

Glacier Bancorp, Inc.

Call Center Representative

Yuma, AZ · On-site

$13.75 - $17.25/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on ... Must be able to work extended hours or travel off site whenever required or requested by management.

CardinaleWay Mazda - Mesa

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment. In this role, you'll connect with warm leads ...

Adelante Healthcare

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Representative Adelante Healthcare Center Support Office - Phoenix, AZ 85012 Overview ... or hear; smell; manage stress as it relates to essential job functions. The employee must ...

Glacier Bancorp

Call Center Representative

Yuma, AZ · On-site

$16 - $19.75/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on ... Must be able to work extended hours or travel off site whenever required or requested by management.

Glacier Bancorp, Inc.

Call Center Representative

Yuma, AZ · On-site

$13.75 - $17.25/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on ... Must be able to work extended hours or travel off site whenever required or requested by management.

Foothills Bank

Call Center Representative

Yuma, AZ · On-site

$16 - $19.75/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on ... Must be able to work extended hours or travel off site whenever required or requested by management.

MDS Communications

Call Center Associate

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Agent

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Arizona

Call Center Manager information

See Arizona salary details

$27.5K

$59.5K

$102K

How much do call center manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for call center manager in Arizona is $59,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $69,900.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs
What are the most commonly searched types of Call Center jobs in Arizona? The most popular types of Call Center jobs in Arizona are:
What are popular job titles related to Call Center Manager jobs in Arizona? For Call Center Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Call Center Manager jobs in Arizona look for? The top searched job categories for Call Center Manager jobs in Arizona are:
What cities in Arizona are hiring for Call Center Manager jobs? Cities in Arizona with the most Call Center Manager job openings:
Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Arizona as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,486 per year, or $28.6 per hour.

Call Center Representative

Landings Credit Union

Tempe, AZ • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

We're seeking for an energetic, people-first Call Center Representative to join our team! If you enjoy helping others, solving problems, and making someone's day a little easier, this could be the perfect fit for you. Every call is an opportunity to create a positive experience for our members while working alongside a supportive team that values collaboration, growth, and great service.
As a full-time, in-office team member, you'll connect with members by phone, answer questions, provide solutions, and help deliver the outstanding service our members count on every day.
What You'll Do:
  • Be the friendly voice our members can rely on by handling inbound and outbound calls
  • Help resolve questions and concerns with professionalism, empathy, and efficiency
  • Update and maintain accurate member information in internal systems
  • Identify member needs and provide helpful solutions and guidance
  • Work closely with teammates to improve processes and create exceptional member experiences
  • Use bilingual or multilingual skills, if applicable, to better support our diverse membership
What We're Looking For:
  • Previous call center or customer service experience preferred
  • Strong communication and people skills
  • Proficient with computers including Microsoft Office, data entry and multitasking
  • Outbound calling experience is a plus
  • Positive attitude with the ability to work both independently and as part of a team
  • Someone who enjoys helping people and thrives in a team-oriented environment
Schedule:
  • Full-time, in-office position
  • Monday through Friday
  • 8-hour shifts (start times may vary)
  • No weekends or holidays - enjoy your evenings and weekends off!
Benefits & Perks:
  • 401(k)
  • Medical, dental, and vision insurance
  • Paid time off
  • Paid sick time
  • Paid Holidays
  • On-the-job training and growth opportunities

If you're ready to bring your customer service skills, positive energy, and passion for helping people to a team that appreciates what you do, we'd love to hear from you. Apply today and start making a difference one call at a time!
Please visit our careers page to see more job opportunities.

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