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3Rd Shift Call Center Jobs in Arizona (NOW HIRING)

Peraton

Call Center Shift Supervisor

Fort Huachuca, AZ

$51K - $82K/yr

Responsibilities Peraton is looking for a Call Center Shift Supervisor to help support the Action Request Center (ARC) for our Customer. This is a great opportunity to support a Mission Critical ...

Peraton

Call Center Shift Supervisor

Fort Huachuca, AZ · On-site

$51K - $82K/yr

Responsibilities Peraton is looking for a Call Center Shift Supervisor to help support the Action Request Center (ARC) for our Customer. This is a great opportunity to support a Mission Critical ...

Peraton

Call Center Shift Supervisor

Fort Huachuca, AZ · On-site

$51K - $82K/yr

Responsibilities Peraton is looking for a Call Center Shift Supervisor to help support the Action Request Center (ARC) for our Customer. This is a great opportunity to support a Mission Critical ...

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

Contract Duration: 12 months (Contract to Hire) Pay Rate: $18-$22 Shift Hours * Sun - Thurs; 4:00 ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

Adelante Healthcare

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Representative Adelante Healthcare Center Support Office - Phoenix, AZ 85012 Overview ... Maintain satisfactory attendance, is punctual and works full scheduled shift * Demonstrates ...

MDS Communications

Call Center Associate

Mesa, AZ · On-site

$16.15 - $17.65/hr

Not SpecifiedSalary Range: $16. 15 - $17. 65 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help ...

MDS Communications

Call Center Agent

Mesa, AZ · On-site

$16.15 - $17.65/hr

Not SpecifiedSalary Range: $16. 15 - $17. 65 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help ...

Cask & Schooner

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Field incoming calls in a timely manner throughout shift * Identify customer questions, complaints ... Collaborate with call center team members, sales team members, and other company departments to ...

Cask & Schooner

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Field incoming calls in a timely manner throughout shift * Identify customer questions, complaints ... Collaborate with call center team members, sales team members, and other company departments to ...

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All Jobs3Rd Shift Call Center Jobs3Rd Shift Call Center Jobs in Arizona

3Rd Shift Call Center information

See Arizona salary details

$10

$16

$23

How much do 3rd shift call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for 3rd shift call center in Arizona is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is a 3rd shift call center?

A 3rd shift call center job refers to working late-night or overnight hours, typically starting in the evening and ending early in the morning. Employees in these roles handle customer service, technical support, or sales calls during hours when most daytime staff are off-duty. This shift is essential for companies that provide 24/7 support to customers in different time zones. 3rd shift workers often receive shift differentials or higher pay rates due to the non-traditional hours.

What are the key skills and qualifications needed to thrive as a 3rd shift call center representative?

To thrive as a 3rd Shift Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency are typically required for managing calls and logging information efficiently. Dependability, resilience, and the ability to remain calm under pressure are crucial soft skills for handling late-night inquiries and challenging customer interactions. These skills ensure consistent customer support, accurate issue resolution, and smooth operations during non-standard hours.

What are some unique challenges faced by 3rd shift call center representatives, and how can they be managed effectively?

Working the 3rd shift in a call center can present unique challenges, such as adjusting to an overnight schedule, maintaining energy levels, and balancing personal life. Representatives may also handle a higher volume of urgent or escalated calls due to the after-hours nature of the shift. To manage these challenges, it’s important to establish a consistent sleep routine, use strategies for staying alert during shifts, and take advantage of support resources or wellness programs offered by employers. Team collaboration and communication with supervisors are also key to addressing any concerns and ensuring a positive work environment.

What is the difference between 3Rd Shift Call Center vs Customer Service Representative?

Aspect3Rd Shift Call CenterCustomer Service Representative
Work HoursTypically overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often noisy and fast-pacedOffice or remote, customer-facing interactions
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone required, but customer service training helpfulNone required, customer service training optional

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference lies in the work hours and environment, with 3Rd Shift Call Center jobs occurring overnight in a call center setting, while Customer Service Representatives often work during regular business hours in office or remote environments.

What are the most commonly searched types of Call Center jobs in Arizona?

The most popular types of Call Center jobs in Arizona are:

What are popular job titles related to 3Rd Shift Call Center jobs in Arizona?

For 3Rd Shift Call Center jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Call Center jobs in Arizona look for?

The top searched job categories for 3Rd Shift Call Center jobs in Arizona are:

What cities in Arizona are hiring for 3Rd Shift Call Center jobs?

Cities in Arizona with the most 3Rd Shift Call Center job openings:

3Rd Shift Call Center jobs near you
Infographic showing various 3Rd Shift Call Center job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 4% Contract, and 2% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,719 per year, or $16.7 per hour.

Call Center Shift Supervisor

Peraton

Fort Huachuca, AZ

$51K - $82K/yr

Full-time

Re-posted 10 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

52nd of 226 rated it services

Job description

Responsibilities

Peraton is looking for a Call Center Shift Supervisor to help support the Action Request Center (ARC) for our Customer. This is a great opportunity to support a Mission Critical Customer all while helping to build a high-performance Team. This position will be on-site at Fort Huachuca. 

Responsibilities:

  • Work directly with the Team Lead, acting as interim Lead in their absence (as assigned)
  • Ensure adherence to team, organizational, and company policies and procedures
  • Addressing minor ticketing issues with the Analysts, ensuring discretion, and providing proof of the documented process for their reference.
  • Review and provide feedback on employee evaluations.
  • Review and address the weekly audit findings with each ARC Analysts and collaborate with the Team Lead to adjust scores if deemed unfair or unwarranted.
  • Assist with interviewing and hiring candidates suited for a dynamic and energetic environment
  • Support team building and mentoring of employees
  • Perform duties of ARC Analyst when necessary
  • Assist with auditing, tracking, and trending of processes as needed
  • Support data compilation and reporting requirements
  • Review and maintain TTP/SOP/Guide/Templates documentation and team job aids
  • Handle administrative and reporting tasks in the absence of the Team Lead (as assigned)
  • Provide coverage for any shift within our 24/7 environment as needed
  • Assists with the ARC ServiceNow Dashboard
  • Complete weekly and monthly reporting
Qualifications

Qualifications:

  • BS/BA degree or 4 years of experience in lieu of a degree
  • CompTIA Sec +
  • Active Secret Clearance required
Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

What Peraton employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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