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Call Center Director Jobs in Remote, OR (NOW HIRING)

Abby's Pizza

Director of Operations

Roseburg, OR

$135K - $185K/yr

The Director of Operations owns the operational performance of Abby's Legendary Pizza's 37 company-owned parlors across Oregon and Central Washington. Reporting directly to the President, this leader ...

Abby's Pizza

Director of Operations

Roseburg, OR · On-site

$135K - $185K/yr

The Director of Operations owns the operational performance of Abby's Legendary Pizza's 37 company-owned parlors across Oregon and Central Washington. Reporting directly to the President, this leader ...

Abby's Pizza

Director of Operations

Roseburg, OR · On-site

$135K - $185K/yr

The Director of Operations owns the operational performance of Abby's Legendary Pizza's 37 company-owned parlors across Oregon and Central Washington. Reporting directly to the President, this leader ...

Socket.dev

Director of Operations

Roseburg, OR · On-site

$135 - $185/hr

The Director of Operations owns the operational performance of Abby's Legendary Pizza's 37 company-owned parlors across Oregon and Central Washington. Reporting directly to the President, this leader ...

Wesley Medical Center

SLP - School

Roseburg, OR · On-site

$2.2K/wk

Weekly Direct Deposit Qualifications: * Current BLS (AHA Preferred) * Active State License ... call 866-991-0900 for more details. By applying to this job, you agree to receive calls, AI ...

Wesley Medical Center

OT - School

Roseburg, OR · On-site

$2.2K/wk

Weekly Direct Deposit Qualifications: * Current BLS (AHA Preferred) * Active State License ... call 866-991-0900 for more details. By applying to this job, you agree to receive calls, AI ...

Aviva Health

Medical Assistant - Women's Health

Roseburg, OR · On-site

$17 - $21.75/hr

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to ... directed by provider. * Scrub charts/huddle with provider and team daily. * Perform normal lab call ...

New

Aviva Health

Medical Assistant - Women's Health

Roseburg, OR · On-site

$20.03 - $26.46/hr

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to ... directed by provider. * Scrub charts/huddle with provider and team daily. * Perform normal lab call ...

Aviva Health

Medical Assistant - Women's Health

Roseburg, OR · On-site

$17 - $21.75/hr

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to ... directed by provider. * Scrub charts/huddle with provider and team daily. * Perform normal lab call ...

Aviva Health

Medical Assistant

Roseburg, OR · On-site

$17 - $21.75/hr

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to ... directed by provider. * Scrub charts/huddle with provider and team daily. * Perform normal lab call ...

AGFA

Director, Cloud Operations

OR · On-site +1

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals ...

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All JobsCall Center JobsCall Center Director JobsCall Center Director Jobs in Remote, OR

Call Center Director information

See Remote, OR salary details

$44K

$102.9K

$159.8K

How much do call center director jobs pay per year?

As of Aug 23, 2026, the average yearly pay for call center director in Remote, OR is $102,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,400.00 and $119,900.00 per year, depending on experience, location, and employer.

What does a call center director do?

Call center directors oversee operations in a remote customer service facility. In this role, your job duties include the management of all call center staff and ensure they maintain the company's expectations on production levels. You hire new call center agents, assess the performance of existing employees, and plan training and professional development courses. Depending on the company, you may also be responsible for developing operational strategies and business policies, as well as making decisions about communication equipment and software for call center operations. Other duties include managing the call center budget, allocating resources, and coordinating with clients or third-party service providers when necessary.

What does a call center director do?

A Call Center Director oversees the operations and performance of a call center, ensuring that customer service standards are met and organizational goals are achieved. They manage teams of supervisors and agents, develop strategies to optimize efficiency, and implement policies to improve customer satisfaction. Additionally, Call Center Directors are responsible for budgeting, staffing, training, and using data analytics to monitor key performance indicators. Their role is crucial in maintaining high-quality service and driving continuous improvement within the call center.

What are the key skills and qualifications needed to thrive as a call center director?

A Call Center Director needs strong leadership, operational management experience, and a background in business administration or a related field. Familiarity with call center software (such as CRM and workforce management tools) and certifications like Six Sigma or PMP are commonly expected. Excellent communication, problem-solving, and motivational skills help drive team performance and employee engagement. These capabilities are vital for ensuring efficient operations, high customer satisfaction, and continuous process improvement in a dynamic environment.

What are some common challenges faced by call center directors, and how can they be addressed?

Call Center Directors often face challenges such as managing high employee turnover, maintaining service quality during peak periods, and adapting to rapidly changing technologies. Addressing these issues involves fostering a positive work culture, implementing effective training programs, and investing in up-to-date call center software. Additionally, strong communication with team leaders and regular performance reviews can help identify areas for improvement and keep teams aligned with organizational goals.

What is the difference between Call Center Director vs Call Center Manager?

AspectCall Center DirectorCall Center Manager
ResponsibilitiesOversees multiple call centers, develops strategic goals, manages budgets, and aligns operations with company objectives.Manages daily call center operations, supervises staff, and ensures customer service standards are met.
Required CredentialsBachelor's degree, experience in call center operations, leadership skills.Bachelor's degree or relevant experience, strong communication skills.
Work EnvironmentExecutive offices, strategic planning sessions, high-level meetings.Call center floor, team supervision, staff training.

The main difference between a Call Center Director and a Call Center Manager lies in scope and strategic focus. The Director oversees multiple centers and sets organizational goals, while the Manager handles daily operations and team supervision. Both roles require similar credentials and are vital in delivering excellent customer service within the call center industry.

Why do people quit call center directors?

Call center directors often leave their roles due to high stress, long working hours, and pressure to meet performance targets. Additionally, limited career advancement opportunities and organizational changes can contribute to turnover among individuals in this position.
More about Call Center Director jobs

What are the most commonly searched types of Call Center jobs in Remote, OR?

The most popular types of Call Center jobs in Remote, OR are:

What job categories do people searching Call Center Director jobs in Remote, OR look for?

The top searched job categories for Call Center Director jobs in Remote, OR are:

What cities near Remote, OR are hiring for Call Center Director jobs?

Cities near Remote, OR with the most Call Center Director job openings:

Call Center Director jobs near you
Infographic showing various Call Center Director job openings in Remote, OR as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $102,909 per year, or $49.5 per hour.

Physician Family Practice-Geriatrics - Competitive Salary

Veterans Health Administration

Coos Bay, OR

$225K - $300K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 1,006 frontline employees who took The Breakroom Quiz

65th of 893 rated healthcare providers

Job description

The Roseburg VA Healthcare Center has an opening for an energetic, driven, and compassionate Physician in healthcare to serve in Primary Care.

Facility Details: Roseburg VA Healthcare is among the VA Medical Centers in the Western U.S. and has been improving the health of the men and women who have so proudly served our nation. The Healthcare System places great emphasis on the delivery and continuity of patient care. The Primary Care Staff Physician provides direct patient care to the Veteran population full time and works as a member of a Patient Aligned Care Team (PACT). A PACT Team is patient centered, interdisciplinary in nature, and comprised of a nurse care manager (RN), a clinical associate (Licensed Practical Nurse or Medical Assistant/Health Tech), and a Medical

Support Assistant (MSA). The PACT Team is responsible for the longitudinal management of the patient.

The Staff Physician or PACT Provider delivers direct patient care to Veterans in a clinical setting at one of the four clinical locations within the Roseburg VA Healthcare System (RVAHCS): Roseburg VA, Eugene Health Care Center (HCC), Brookings VA Clinic, or the North Bend VA Clinic.

The Physician assesses the safety needs of patients, practices, promotes, and implements current safety policies and procedures, and improves environmental and operational safety as needed. The Provider identifies QI issues and participates in QI monitoring and in evaluation of clinical practice.

Salary Range: $225,000-$300,000

Work Schedule: Monday - Friday 8:00am to 4:30pm
Call: No call
Compressed Tour: Available

Telework: Not available
Virtual: This is NOT a virtual position

Recruitment Incentive (Sign-on Bonus): May be authorized to highly qualified applicants.

Education Debt Reduction Program (Student Loan Repayment): This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more
EDRP Authorized: Contact V20CompensationTeam@va.gov and VHAEDRPProgramSupport@VA.gov, the EDRP Coordinator for questions/assistance
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting


What Veterans Health Administration employees say

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Benefits

Hours and flexibility

Workplace

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About Veterans Health Administration

Sourced by ZipRecruiter

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

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