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Call Center Director Jobs in Remote, OR (NOW HIRING)

Aviva Health

Patient Services Representative I

Roseburg, OR · On-site

$18.35 - $22.42/hr

Act as a liaison for the patients and the Health Center: * Direct calls to other departments as ... Aid with mailings and other projects as call volume permits. * Other reasonable related duties as ...

Aviva Health

Patient Services Representative I

Roseburg, OR

$16.75 - $21.50/hr

Act as a liaison for the patients and the Health Center: * Direct calls to other departments as ... Aid with mailings and other projects as call volume permits. * Other reasonable related duties as ...

Aviva Health

Patient Services Representative I

Roseburg, OR · On-site

$16.75 - $21.50/hr

Act as a liaison for the patients and the Health Center: * Direct calls to other departments as ... Aid with mailings and other projects as call volume permits. * Other reasonable related duties as ...

Aviva Health

Patient Services Representative I

Roseburg, OR · On-site

$16.75 - $21.50/hr

Act as a liaison for the patients and the Health Center: * Direct calls to other departments as ... Aid with mailings and other projects as call volume permits. * Other reasonable related duties as ...

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Showing results 21-40

All JobsCall Center JobsCall Center Director JobsCall Center Director Jobs in Remote, OR

Call Center Director information

See Remote, OR salary details

$44K

$102.9K

$159.8K

How much do call center director jobs pay per year?

As of Aug 23, 2026, the average yearly pay for call center director in Remote, OR is $102,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,400.00 and $119,900.00 per year, depending on experience, location, and employer.

What does a call center director do?

Call center directors oversee operations in a remote customer service facility. In this role, your job duties include the management of all call center staff and ensure they maintain the company's expectations on production levels. You hire new call center agents, assess the performance of existing employees, and plan training and professional development courses. Depending on the company, you may also be responsible for developing operational strategies and business policies, as well as making decisions about communication equipment and software for call center operations. Other duties include managing the call center budget, allocating resources, and coordinating with clients or third-party service providers when necessary.

What does a call center director do?

A Call Center Director oversees the operations and performance of a call center, ensuring that customer service standards are met and organizational goals are achieved. They manage teams of supervisors and agents, develop strategies to optimize efficiency, and implement policies to improve customer satisfaction. Additionally, Call Center Directors are responsible for budgeting, staffing, training, and using data analytics to monitor key performance indicators. Their role is crucial in maintaining high-quality service and driving continuous improvement within the call center.

What are the key skills and qualifications needed to thrive as a call center director?

A Call Center Director needs strong leadership, operational management experience, and a background in business administration or a related field. Familiarity with call center software (such as CRM and workforce management tools) and certifications like Six Sigma or PMP are commonly expected. Excellent communication, problem-solving, and motivational skills help drive team performance and employee engagement. These capabilities are vital for ensuring efficient operations, high customer satisfaction, and continuous process improvement in a dynamic environment.

What are some common challenges faced by call center directors, and how can they be addressed?

Call Center Directors often face challenges such as managing high employee turnover, maintaining service quality during peak periods, and adapting to rapidly changing technologies. Addressing these issues involves fostering a positive work culture, implementing effective training programs, and investing in up-to-date call center software. Additionally, strong communication with team leaders and regular performance reviews can help identify areas for improvement and keep teams aligned with organizational goals.

What is the difference between Call Center Director vs Call Center Manager?

AspectCall Center DirectorCall Center Manager
ResponsibilitiesOversees multiple call centers, develops strategic goals, manages budgets, and aligns operations with company objectives.Manages daily call center operations, supervises staff, and ensures customer service standards are met.
Required CredentialsBachelor's degree, experience in call center operations, leadership skills.Bachelor's degree or relevant experience, strong communication skills.
Work EnvironmentExecutive offices, strategic planning sessions, high-level meetings.Call center floor, team supervision, staff training.

The main difference between a Call Center Director and a Call Center Manager lies in scope and strategic focus. The Director oversees multiple centers and sets organizational goals, while the Manager handles daily operations and team supervision. Both roles require similar credentials and are vital in delivering excellent customer service within the call center industry.

Why do people quit call center directors?

Call center directors often leave their roles due to high stress, long working hours, and pressure to meet performance targets. Additionally, limited career advancement opportunities and organizational changes can contribute to turnover among individuals in this position.
More about Call Center Director jobs

What are the most commonly searched types of Call Center jobs in Remote, OR?

The most popular types of Call Center jobs in Remote, OR are:

What job categories do people searching Call Center Director jobs in Remote, OR look for?

The top searched job categories for Call Center Director jobs in Remote, OR are:

What cities near Remote, OR are hiring for Call Center Director jobs?

Cities near Remote, OR with the most Call Center Director job openings:

Call Center Director jobs near you
Infographic showing various Call Center Director job openings in Remote, OR as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $102,909 per year, or $49.5 per hour.

Family Medicine Physician - Coos Bay, OR

North Bend Medical Center

Coos Bay, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

North Bend Medical Center rating

6.5

Company rating: 6.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Family Medicine Physician
Coos Bay, Oregon
The Details...
NBMC has immediate openings for full-time, board certified Family Medicine Physicians on the scenic Oregon coast. Join a thriving multi-specialty clinic, where you'll enjoy an autonomous practice supported by a team of skilled Behavioral Health Clinicians, Care Managers, Diabetic Educators and a Clinical Pharmacist.
Hours/Benefits...
  • Competitive Base Salary; Physician Owned Model Allows for Maximum Income Potential!
  • Light Call - Available by Phone Only
  • Sign-On & Relocation Bonuses
  • 401K + Generous Employer Match
  • Licensing/DEA Expenses Reimbursed
  • Medical, Dental, Vision+ Prescription Insurance
  • Long Term Disability + Buy-Up Options
  • Group Life Insurance
  • Flexible Spending Account
  • Malpractice
  • Generous PTO & CME Package
  • Partnership Track
  • Electronic Health Record: EPIC
  • NHSC Certified | HPSA Score: 14
  • J1 Visas Welcome!

Qualifications...
  • Unrestricted Oregon MD/DO Licensure and DEA
  • Board Certification

Life is Better at the Beach!
  • Coastal Community with Moderate Year-Round Climate;
  • 30 Minutes from World-Class Bandon Dunes Golf Resort!
  • Quick, Convenient Access to a Beautiful Regional Airport;
  • Oregon's Famous Sand Dunes, Pacific Ocean, Breweries, Restaurants and more;
  • Unbeatable Work/Life Balance!

North Bend Medical Center
Bay Area Hospital
Oregon's Adventure Coast
Please Send CV to:
Christy Wright, Director of Recruitment & Marketing
christy.wright@nbmchealth.com

What North Bend Medical Center employees say

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