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Call Center Consulting Jobs (NOW HIRING)

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

Call Center Representative

Alameda, CA · On-site

$18.50 - $23.25/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

Call Center Representative

Berkeley, CA · On-site

$19.50 - $24.50/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm R equirements : * Previous call center ...

Call Center Representative

Oakland, CA · On-site

$18.50 - $23/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm R equirements : * Previous call center ...

Call Center Representative

Alameda, CA · On-site

$18.50 - $23.25/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm R equirements : * Previous call center ...

Our call center sales representatives are the front line of our company, selling the latest in cutting edge technology, identifying opportunities and providing solutions to address our customers ...

Our call center sales representatives are the front line of our company, selling the latest in cutting edge technology, identifying opportunities and providing solutions to address our customers ...

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

Call Center Representative

Berkeley, CA · On-site

$19.50 - $24.50/hr

Schedule consultations and support our sales team * Maintain accurate records in our system * Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience ...

Be Seen First

Call Center Telemarketing Pro- Full Time and Part Time positions Marketing/Sales- Have 2-3 years of solid call center experience and looking for a long-term opportunity with tremendous growth ...

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable ... consulting, enterprise information management and digital transformation services. With globally ...

... office call center. This is not a remote position, you'll work in a lively, supportive team ... Your role will be to learn about their situation, explain the value of an in-home consultation, and ...

Call Center Representative

Orlando, FL · On-site

$15 - $18.75/hr

Minimum of 1 year Call Center Experience, Medicare Line of business, good voice, and computer ... Website: www.ztekinc.com Ztek Consulting Inc is a minority- and woman-owned business enterprise ...

Showing results 41-60

Call Center Consulting information

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How much do call center consulting jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for call center consulting in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is call center consulting?

A Call Center Consulting job involves analyzing and improving call center operations to enhance efficiency, customer satisfaction, and overall performance. Consultants assess workflows, technology, and agent training, providing recommendations for optimization. They may also assist in implementing new processes, software, or strategies to reduce costs and improve service quality. The role requires expertise in customer service best practices, data analysis, and workforce management.

What are the key skills and qualifications needed to thrive in call center consulting?

To thrive as a Call Center Consultant, you need strong expertise in call center operations, workforce management, and process improvement, typically supported by experience in customer service management or consulting. Familiarity with customer relationship management (CRM) software, call center analytics tools, and industry certifications such as COPC or Six Sigma is advantageous. Outstanding communication, analytical thinking, and the ability to build client trust are vital soft skills in this role. These competencies enable consultants to deliver effective solutions, optimize client operations, and drive measurable business results.

What are common challenges faced by call center consultants, and how can they overcome them?

Call Center Consultants often encounter challenges such as resistance to change from staff, aligning technology upgrades with business goals, and managing diverse client expectations. Overcoming these challenges requires strong stakeholder engagement skills, a data-driven approach to process optimization, and staying updated on emerging industry trends. Working closely with client teams to understand their unique pain points and delivering tailored, actionable recommendations is essential. Successful consultants are adaptable and proactive in communicating value, ensuring smooth transitions and improved outcomes for their clients.

What does a call center consulting do?

A call center consulting professional analyzes and improves call center operations to enhance efficiency, customer satisfaction, and performance. They may assess workflows, implement new technologies, develop training programs, and provide strategic recommendations to optimize call handling and service quality.
More about Call Center Consulting jobs

What cities are hiring for Call Center Consulting jobs?

Cities with the most Call Center Consulting job openings:

What are the most commonly searched types of Call Center Consulting jobs?

The most popular types of Call Center Consulting jobs are:

What states have the most Call Center Consulting jobs?

States with the most job openings for Call Center Consulting jobs include:

Infographic showing various Call Center Consulting job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Bath Planet

San Leandro, CA • On-site

$18/hr

Other

Posted 23 days ago


Job description

Join our team of Exceptional Customer Success Representatives!
We’re looking for an energetic, professional Call Center Representative to join our growing remodeling company!
If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.
Position: Part-Time Call Center Representative
Location: In-office – Oakland, CA (near Alameda, CA)
Schedule: The schedule for this position includes day shifts as well as weekends and weekday evenings, with hours extending until 9:00 PM.
What You’ll Do:
  • Handle a high volume of both outbound and inbound calls
  • Follow up with homeowners regarding remodeling inquiries
  • Schedule consultations and support our sales team
  • Maintain accurate records in our system
  • Represent our company with professionalism and enthusiasm
Requirements:
  • Previous call center experience (required)
  • Strong, clear, confident phone presence
  • Excellent listening skills
     
  • Energetic personality with a friendly voice and positive attitude
  • Comfortable in a fast-paced environment
  • Computer literate and able to navigate multiple systems
  • Self-motivated and able to work independently at times
  • Patience and empathy
     
  • A personality where your smile can be heard through the phone
  • Reliable and punctual
  • Reliable method of transportation is a must
     
This is a great opportunity to join a dynamic remodeling company where your energy, professionalism, and communication skills make a direct impact.
If you’re driven, upbeat, and ready to grow with a winning team, apply today!

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