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Call Center Consulting Jobs (NOW HIRING)

Bath Concepts

Call Center Representative

Roseville, CA · On-site

$20/hr

Call Center Representative Oakwood Remodeling Group Rocklin, CA $20/hr Base Pay + Commission ... Schedule free in-home consultations * Follow proven scripts and appointment-setting processes

Bath Concepts

Call Center Representative

Lincoln, CA · On-site

$20/hr

Call Center Representative Oakwood Remodeling Group Rocklin, CA $20/hr Base Pay + Commission ... Schedule free in-home consultations * Follow proven scripts and appointment-setting processes

Burjline Builders

Call Center Rep

Wichita Falls, TX · On-site

$18 - $25/hr

Call Centre Representative Employment Type: Full-Time Salary: $18 - $25 per hour Job Overview HP ... HP Environmental specialises in providing expert environmental consulting and management services ...

New

Burjline Builders

Call Center Rep

Wichita Falls, TX · On-site

$18 - $25/hr

Call Centre Representative Employment Type: Full-Time Salary: $18 - $25 per hour Job Overview HP ... HP Environmental specialises in providing expert environmental consulting and management services ...

Apptad Inc

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate Should be comfortable ... ABOUT US Apptad offers strategic consulting, enterprise information management and digital ...

Andersen

Call Center Agent

Chesapeake, VA · On-site

$17/hr

Your role will be to learn about their situation, explain the value of an in-home consultation, and ... call center software Experienced in a call center or customer service environment Skilled at ...

OX Floors

Be Seen First

Call Center Sales Consultant

Stuart, FL · On-site

$22 - $24/hr

Call Center Telemarketing Pro- Full Time and Part Time positions Marketing/Sales- Have 2-3 years of solid call center experience and looking for a long-term opportunity with tremendous growth ...

Apptad Inc

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable ... consulting, enterprise information management and digital transformation services. With globally ...

Dr. Mylissa's Medical Boutique

The Call Center Triage Consultant I serves as the critical link for incoming and follow-up calls and chats from members and their families located in our DC Call Center. This role is responsible for ...

GovernmentJobs.com

Call Center Representative

Lansdowne, PA · On-site

$15 - $18.75/hr

Connects callers with appropriate clinical staff when questions or concerns require clinical guidance, in consultation with the Wellness Line Call Center Coordinator and established protocols.

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Call Center Consulting information

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How much do call center consulting jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for call center consulting in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is call center consulting?

A Call Center Consulting job involves analyzing and improving call center operations to enhance efficiency, customer satisfaction, and overall performance. Consultants assess workflows, technology, and agent training, providing recommendations for optimization. They may also assist in implementing new processes, software, or strategies to reduce costs and improve service quality. The role requires expertise in customer service best practices, data analysis, and workforce management.

What are the key skills and qualifications needed to thrive in call center consulting?

To thrive as a Call Center Consultant, you need strong expertise in call center operations, workforce management, and process improvement, typically supported by experience in customer service management or consulting. Familiarity with customer relationship management (CRM) software, call center analytics tools, and industry certifications such as COPC or Six Sigma is advantageous. Outstanding communication, analytical thinking, and the ability to build client trust are vital soft skills in this role. These competencies enable consultants to deliver effective solutions, optimize client operations, and drive measurable business results.

What are common challenges faced by call center consultants, and how can they overcome them?

Call Center Consultants often encounter challenges such as resistance to change from staff, aligning technology upgrades with business goals, and managing diverse client expectations. Overcoming these challenges requires strong stakeholder engagement skills, a data-driven approach to process optimization, and staying updated on emerging industry trends. Working closely with client teams to understand their unique pain points and delivering tailored, actionable recommendations is essential. Successful consultants are adaptable and proactive in communicating value, ensuring smooth transitions and improved outcomes for their clients.

What does a call center consulting do?

A call center consulting professional analyzes and improves call center operations to enhance efficiency, customer satisfaction, and performance. They may assess workflows, implement new technologies, develop training programs, and provide strategic recommendations to optimize call handling and service quality.
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Call Center Consulting jobs near you
Infographic showing various Call Center Consulting job openings in the United States as of September 2026, with employment types broken down into 82% Full Time, 6% Part Time, 2% Temporary, and 10% Contract. Highlights an 90% In-person, 2% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Roseville, CA • On-site

Bath Concepts
Business Management Consulting • 1 - 10 employees
Learn more about Bath Conceptsexternal

$20/hr

Other

Posted 19 days ago

Job description

Call Center Representative

Oakwood Remodeling Group Rocklin, CA

$20/hr Base Pay + Commission + Bonus Opportunities

Oakwood Remodeling Group is seeking motivated Call Center Representatives to join our growing team in Rocklin, CA.

As a Call Center Representative, you'll be the first point of contact for homeowners interested in improving their homes. You'll engage with prospective customers, identify their needs, and schedule appointments for our design consultants. This role is perfect for someone who enjoys helping people, building relationships, and working in a fast-paced, goal-oriented environment.

If you enjoy talking with people, are competitive, and want the opportunity to earn more than your hourly wage through performance incentives, we'd love to meet you.

What We Offer
  • Starting pay of $20 per hour
  • Commission opportunities
  • Performance bonuses
  • Paid training
  • Advancement opportunities
  • Established, growing company
  • Supportive team environment
  • Full-time position
What You'll Do
  • Contact homeowners regarding our bathroom remodeling services
  • Schedule free in-home consultations
  • Follow proven scripts and appointment-setting processes
  • Answer questions from prospective customers
  • Confirm, update, and maintain scheduled appointments
  • Enter customer information into our system
  • Follow up with leads who have expressed interest
  • Help keep our sales team booked with qualified appointments
What We're Looking For
  • Excellent communication skills
  • Positive and energetic personality
  • Comfortable speaking with homeowners throughout the day
  • Strong work ethic and dependable attendance
  • Ability to overcome objections and stay motivated
  • Basic computer and data entry skills
  • Previous call center, customer service, appointment setting, telemarketing, or sales experience is a plus
Join a Company That Is Growing

For more than 25 years, Oakwood Remodeling Group has helped homeowners transform their bathrooms with beautiful, durable, and low-maintenance remodeling solutions. We're looking for people who enjoy helping others, thrive in a fast-paced environment, and want an opportunity to grow with a winning team.

Apply today and start building a rewarding career with Oakwood Remodeling Group.

Apply