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Freelance Call Center Consulting Jobs (NOW HIRING)

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Call Center Agent

Stuart, FL ยท On-site

$18 - $20/hr

Call Center Agent/Manager Location: Stuart, FL (in-office) Company: OX Floors About Us OX Floors ... Call warm inbound/pre-generated leads to confirm interest in a free consultation * Follow call ...

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Call Center Agent

Deerfield Beach, FL ยท On-site

$18 - $20/hr

Call Center Agent/Manager Location: Stuart, FL (in-office) Company: OX Floors About Us OX Floors ... Call warm inbound/pre-generated leads to confirm interest in a free consultation * Follow call ...

Call Center Associate

Tampa, FL ยท On-site

$20 - $22/hr

Call Center Associate - New Patient ServicesAgeRejuvenation | Tampa, FL Now Hiring - Immediate ... Your primary goal is to educate, engage, and convert leads into scheduled consultations at one of ...

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Freelance Call Center Consulting information

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$14

$47

$132

How much do freelance call center consulting jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for freelance call center consulting in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is the difference between Freelance Call Center Consulting vs Call Center Agent?

AspectFreelance Call Center ConsultingCall Center Agent
CredentialsExperience in call center operations, consulting skillsCustomer service training, communication skills
Work EnvironmentRemote, independent consulting projectsOffice or call center environment, inbound/outbound calls
Employer/Industry UsageFreelance clients, consulting firms, businessesCall centers, customer service departments
Work FocusOptimizing call center processes, strategy, trainingHandling customer inquiries, support, sales

Freelance Call Center Consulting involves providing expert advice to improve call center operations, often working independently with multiple clients. Call Center Agents focus on direct customer interactions within a company's call center. While both roles require communication skills, consulting emphasizes strategy and process improvement, whereas agents handle customer service tasks directly.

More about Freelance Call Center Consulting jobs
What cities are hiring for Freelance Call Center Consulting jobs? Cities with the most Freelance Call Center Consulting job openings:
What are the most commonly searched types of Call Center Consulting jobs? The most popular types of Call Center Consulting jobs are:
What states have the most Freelance Call Center Consulting jobs? States with the most job openings for Freelance Call Center Consulting jobs include:
Infographic showing various Freelance Call Center Consulting job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

Call Center Consultant I

Oregon State Credit Union

Corvallis, OR โ€ข On-site

$21.41/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Call Center Consultant I
Don't you love working with positive people that share your work ethic? We do! We are very much a collaborative team at Oregon State Credit Union, even when we are individually taking calls. Our friendly, detail-oriented Call Center Consultants help our members, but also help each other, because we're better together. This is not your "normal" call center position, it is a team of less than 25, working regular business hours M-F, focused on service instead of statistics. If you have strong office computer skills and customer service experience, we encourage you to join us at Oregon State Credit Union!
As a Call Center Consultant in our Operations Center here in Corvallis, you will make a difference to our members by using several databases and software programs to answer member inquiries on almost every aspect of our services. You'll assist in-coming callers with credit union eligibility, credit cards, policies, and even collect and enter loan application information. It's about identifying the caller's true needs and providing solutions that work best for them. Use this high customer service role as your gateway into a steady, long-term financial career.
No weekends or nights! Must be available between the hours of 8 am and 5:45 pm, M-F
Ways we'll appreciate you:
  • A dynamic, supportive culture
  • Competitive wages, incentive bonuses, paid holidays and paid PTO time
  • 100% credit-union-paid employee medical, dental, vision, life, short-term and long-term disability insurance; dependent coverage also available
  • 401k Retirement savings plan with a very generous employer match
  • Tax-saving Flexible Spending Plans, HSA
  • Premier membership perks, loan discounts, company clothing, wellness and recognition programs

Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better. The service you'll provide by assisting our members via phone will have a direct, positive impact on our community.
What you will need to be successful:
  • High school diploma or GED
  • Must have customer service experience and exceptional phone skills
  • Strong analytical skills with the ability to spot and research anomalies
  • Proficiency in Microsoft Office products and experience working with computers required
  • Strong attention to detail, time management, tact and ability to make sound decisions
  • Bilingual (English/Spanish) preferred
  • 1-2 years of financial industry experience preferred

Location: 4800 SW Research Way, Corvallis
Work type: Full-time, on-site, non-exempt
Compensation: $21.41/hr + bonus and incentives
Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities.
The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.