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Online Call Center Jobs (NOW HIRING)

Leapfrog Online

Call Center, B2B

Chicago, IL

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear ...

Leapfrog Online

Call Center, B2B

Chicago, IL · On-site

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

You will also inform customers of the product terms and features and project a professional company image through voice and online interactions. Call Center Agent Job Responsibilities and Duties:

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

You will also inform customers of the product terms and features and project a professional company image through voice and online interactions. Call Center Agent Job Responsibilities and Duties:

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center Operations Compensation: Commission-Based ($16 per Vehicle Purchased) Position Overview We are ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals with rewarding ...

CPCU/SFCU

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status ... Monitor and respond to online banking inquiries and text messaging. * Prepare e-sign packages and ...

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How much do online call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for online call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an online call center?

An online call center is a virtual customer service operation where agents handle customer inquiries, support requests, and other communications using internet-based tools rather than working from a physical call center location. Agents may work from home or remote offices and use software to manage calls, chats, and emails. Online call centers are commonly used by companies to provide 24/7 support, improve flexibility, and reduce overhead costs while maintaining high-quality customer service.

What are the key skills and qualifications needed to thrive as an online call center agent?

To thrive as an Online Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and live chat platforms is highly valued. Patience, active listening, and adaptability are essential soft skills that help agents handle diverse customer interactions effectively. These skills and tools are crucial for delivering efficient, high-quality support and ensuring customer satisfaction in a virtual environment.

How does an online call center agent typically collaborate with team members and supervisors?

Online call center agents usually work as part of a larger team where regular communication with supervisors and colleagues is essential. Collaboration often takes place through digital channels such as team chats, video meetings, and shared knowledge bases, allowing agents to quickly share updates, ask questions, and receive feedback. Supervisors provide ongoing support, performance reviews, and training to help agents improve their skills and resolve complex customer issues. This structure helps ensure consistent service quality and fosters a supportive, connected remote work environment.

What is the difference between Online Call Center vs Customer Service Representative?

AspectOnline Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, handling inbound/outbound calls via phone or chatOffice or remote, interacting with customers via phone, email, or chat
Industry UsageCommon in call centers, tech support, sales, and customer service sectorsWidely used across retail, telecom, banking, and service industries

Online Call Center roles focus on managing customer interactions through digital channels like phone and chat, often requiring specific technical setup. Customer Service Representatives provide support across various channels and industries. Both roles require strong communication skills and customer focus, but Online Call Center positions often emphasize remote work and technical proficiency.

Can I work at an online call center from home?

Online call center jobs are often designed to be remote, allowing employees to work from home with a computer and internet connection. These roles typically require good communication skills, a quiet workspace, and sometimes specific software or certifications. Many companies offer flexible schedules for remote call center agents.
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What cities are hiring for Online Call Center jobs?

Cities with the most Online Call Center job openings:

What are the most commonly searched types of Call Center jobs?

The most popular types of Call Center jobs are:

What states have the most Online Call Center jobs?

States with the most job openings for Online Call Center jobs include:

Online Call Center jobs near you
Infographic showing various Online Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center, B2B

Leapfrog Online

Chicago, IL

Full-time

Re-posted 6 days ago

Job description

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear understanding of the Leapfrog Online business model as well as the model for selling Business Services. This job will require a manager that can develop relationships with external clients, as well as internal Account Managers.

You will be responsible for developing and maintaining relationships with Leapfrog Online vendors that provide our call center services. You will need to become familiar with a variety of reporting and tracking systems. We are looking for a candidate that has demonstrated skills in each of the following areas: CLIENT MANAGEMENT: Responsible for developing strong relationships with internal account managers as well as with client contacts, provide regular analytical updates to all interested parties and manage completion of all client inquiries VENDOR MANAGEMENT: Responsible for the daily delivery of performance objectives, help vendors to create and deliver on performance plans, and develop a mutually beneficial relationship with all vendors INTERNAL RESOURCE MANAGEMENT : Drive platform improvements, outline and enhance data reporting, and collaborate with media department STAFF DEVELOPMENT: Responsible for multiple direct reports that will require development and guidance REQUIRED SKILLS Minimum of 5 years of call center experience Call center experience should include Account Management as well as Operations Management experience Familiarity with CRM systems such as Salesforce.com is a plus

Experience managing and developing staff members Excellent written and verbal communication skills Strong strategic thinking skills Flexibility to travel as often as once a month Still interested. If so, here's what's in it for you: a competitive salary plus an incentive and benefits package; a close-knit team who likes what they do and has fun doing it; and, if that's not enough, there's free all-you-can-drink soda, and free bagels on Fridays.

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