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Call Center Agent Jobs in Hawaii (NOW HIRING)

Servco

Customer Care Coordinator

Honolulu, HI · On-site

$19.42 - $24.36/hr

Work hours are 9:00am - 6:00pm Customer Service - Call Center Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to providing valuable mobility solutions to ...

Spectrum

Call Center Sales Representative

Mililani, HI · On-site

$70K/yr

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and ...

SPECTRUM

Call Center Sales Representative

Mililani, HI · On-site

$70K/yr

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and ...

Securitas Technology

Call Center Operator

Honolulu, HI · On-site

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays ...

Compass

Agent Experience Manager

Koloa, HI · On-site

$27.78 - $33.94/hr

As an Agent Experience Manager, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...

Securitas Technology

Call Center Operator

Honolulu, HI · On-site

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays ...

Securitas Technology

Call Center Operator

Honolulu, HI · On-site

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays ...

Securitas Technology

Call Center Operator

Honolulu, HI · On-site

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays ...

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Showing results 21-40

All JobsCall Center Agent JobsCall Center Agent Jobs in Hawaii

Call Center Agent information

See Hawaii salary details

$10

$17

$25

How much do call center agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center agent in Hawaii is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.71 per hour, depending on experience, location, and employer.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Hawaii?

The most popular types of Call Center Agent jobs in Hawaii are:

What are popular job titles related to Call Center Agent jobs in Hawaii?

For Call Center Agent jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Call Center Agent jobs in Hawaii look for?

The top searched job categories for Call Center Agent jobs in Hawaii are:

What are popular job titles related to Call Center Agent jobs in HI?

For Call Center Agent jobs in HI, the most frequently searched job titles are:

Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,205 per year, or $17.9 per hour.

Customer Care Coordinator

Servco

Honolulu, HI • On-site

$19.42 - $24.36/hr

Full-time

Re-posted 14 days ago

Job description

At the Servco Customer Care Center, we provide top notch service to our customers. If you have a positive attitude, like to work in a fast-paced environment, and enjoy helping others, this may be the position for you. Customer Care Coordinators work in our centralized call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii.

Learn more about being a Customer Service Coordinator at Servco at: https://youtu.be/x2u0x29I2Wg

Responsibilities:

  • Answer inbound phone calls and make outbound follow-up phone calls in a timely manner
  • Assist customers with scheduling appointments by phone and follow-up with customers regarding email and online appointment requests
  • Accurately identify and document appropriate service and maintenance needed
  • Coordinate shuttle or loaner service, as requested
  • Effectively resolves customer issues or concerns
  • Ensures regular communication with customers to include reminder calls, status updates on vehicle service, scheduling follow-up appointments, etc.

Requirements:

  • High School Diploma or equivalent education
  • Minimum 2 years of customer service experience
  • Excellent communication and listening skills
  • Ability to multi-task and stay calm under pressure
  • Basic computer skills and able to type a minimum of 25 wpm
  • Must be flexible to work a full-time schedule between Monday through Saturday. Work hours are 9:00am - 6:00pm

Customer Service - Call Center Representative - Call Center Agent - Call Center Coordinator

At Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Interested?

Visit www.servco.com/careers to apply online or email us at careers@servco.com.

Equal Opportunity Employer and Drug-Free Workplace

Pay Range: $19.42 - $24.36 per hour

Apply