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IT Solutions Analyst

Location: Fergus Falls

Salary grade 10 or 12

The IT Solutions Analyst serves as a strategic partner between business units and Information Technology, helping identify opportunities to improve business processes, optimize technology solutions, and enhance organizational performance through data-driven decision making. This role works closely with stakeholders across the organization to understand business needs, evaluate existing processes and systems, and deliver technology-enabled solutions that support operational and strategic objectives.

The IT Solutions Analyst leverages business analysis, reporting, automation, data governance, and technology consulting expertise to support solution development and implementation. Responsibilities may include gathering requirements, facilitating stakeholder discussions, developing reporting and analytics solutions, supporting Power Platform technologies, promoting data governance practices, and helping business teams adopt emerging technologies.

Placement at the II or Senior level will be based on qualifications, experience, technical expertise, leadership capability, and demonstrated ability to independently manage projects and organizational initiatives.

This position reports to the Manager, IT Business Solutions and this role is also known as Business Data Analyst II or Senior Business Data Analyst.

Key Responsibilities

IT Solutions Analyst II

• Partner with business stakeholders to understand business needs and identify technology solutions.
• Gather, document, and analyze business and system requirements.
• Develop reports, dashboards, and process improvements that support business objectives.
• Support business applications, system enhancements, testing, and solution implementations.
• Assist with data governance, automation initiatives, and technology adoption efforts.
• Provide user support, training, and documentation.
• Collaborate with cross-functional teams to deliver technology-enabled business solutions.

Senior IT Solutions Analyst

• Lead complex business analysis and technology solution initiatives.
• Partner with organizational leaders to identify strategic opportunities and technology improvements.
• Drive reporting, analytics, automation, and business process enhancement efforts.
• Lead requirements gathering, solution design, implementation, and change management activities.
• Serve as a subject matter expert and trusted advisor to business stakeholders.
• Mentor team members and provide leadership on projects and organizational initiatives.

Qualifications

IT Solutions Analyst II

• Bachelor's degree in Information Technology, Business, Computer Science, or a related field; or equivalent experience.
• 2-4 years of experience in business analysis, systems analysis, data analytics, or information technology.
• Knowledge of business processes, reporting, analytics, and technology solutions.
• Strong analytical, communication, and problem-solving skills.
• Experience with Microsoft business technologies, reporting tools, or business applications preferred.

Senior IT Solutions Analyst

• Bachelor's degree in Information Technology, Business, Computer Science, or a related field; or equivalent experience.
• 4-6 years of experience in business analysis, systems analysis, data analytics, or information technology.
• Advanced knowledge of business analysis, solution delivery, reporting, analytics, and process improvement.
• Demonstrated experience leading projects and partnering with business leaders.
• Strong leadership, communication, and stakeholder management skills.
• Experience with Power Platform, automation, data governance, or enterprise technology solutions preferred.

What We Offer

We believe employment is a partnership and we expect excellence from our talented employees. To support our employees and help drive their career experience and goals.

• Competitive wage & benefit package.

• The expected offer for base compensation for this role is $62,000 - $114,000 annually. The actual compensation within the compensation range will vary based on factors relevant to the position.
• Incentive plans
• Employee Stock Ownership options
• Retirement Savings Fund with employer match
• Health, disability and life insurance plan options

• Our employees are provided training and development opportunities each year, including education reimbursement. This includes safety – one of our values and key to our success – technical, compliance and developmental training.
• Career development is critical to our long-term success. Otter Tail Power employees have opportunities to participate in various leadership development programs, gain access to an a la carte online leadership course catalog, receive mentorship from current leaders and more!
• Mental health support from the experts at SupportLinc as well as competitive vacation and sick leave to ensure employees are at their best when they’re working.

To apply, visit our careers page at www.otpco.com. Applications accepted through September 11, 2026.

This role is not eligible for visa sponsorship at this time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.