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Business Process Mapping Jobs (NOW HIRING)

Aflac

PLADS Business Process Consultant

Columbus, GA · On-site +1

$80K - $110K/yr

... mapping/simulation, problem identification and interpretation, process change management, and performance measures • In depth knowledge of business operations and requirements and business modeling ...

Aflac, Incorporated

PLADS Business Process Consultant

$80K - $110K/yr

... mapping/simulation, problem identification and interpretation, process change management, and performance measures • In depth knowledge of business operations and requirements and business modeling ...

Motorola

$90K - $100K/yr

As a Business Process Analyst within our Global Sales Operations organization, you will own the ... Process Mapping & Optimization * Lead end-to-end process discovery, mapping, documentation, and ...

Motorola

$90K - $100K/yr

As a Business Process Analyst within our Global Sales Operations organization, you will own the ... Process Mapping & Optimization * Lead end-to-end process discovery, mapping, documentation, and ...

StandardAero

Business Process Analyst

San Antonio, TX · On-site

$51K - $69K/yr

Conducts workshops and lean events to facilitate value stream analysis and business process flow mapping. * Seek out of the box solutions and challenges status quo to drive positive outcomes for the ...

Motorola

$90K - $100K/yr

As a Business Process Analyst within our Global Sales Operations organization, you will own the ... Process Mapping & Optimization * Lead end-to-end process discovery, mapping, documentation, and ...

Motorola

$90K - $100K/yr

As a Business Process Analyst within our Global Sales Operations organization, you will own the ... Process Mapping & Optimization * Lead end-to-end process discovery, mapping, documentation, and ...

Motorola

$90K - $100K/yr

As a Business Process Analyst within our Global Sales Operations organization, you will own the ... Process Mapping & Optimization * Lead end-to-end process discovery, mapping, documentation, and ...

Motorola

$90K - $100K/yr

As a Business Process Analyst within our Global Sales Operations organization, you will own the ... Process Mapping & Optimization * Lead end-to-end process discovery, mapping, documentation, and ...

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Business Process Mapping information

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$18

$41

$63

How much do business process mapping jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for business process mapping in the United States is $41.53, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $49.04 per hour, depending on experience, location, and employer.

What is a Business Process Mapping job?

A Business Process Mapping job involves analyzing, documenting, and optimizing workflows within an organization. Professionals in this role use visual tools like flowcharts or diagrams to represent business processes, helping improve efficiency and identify areas for improvement. They work closely with stakeholders to streamline operations, reduce redundancies, and enhance overall performance. This role requires strong analytical skills, attention to detail, and proficiency in process modeling tools.

What does a typical day look like for someone working in Business Process Mapping?

A typical day in Business Process Mapping involves meeting with various department stakeholders to understand their workflows, documenting existing business processes, and using mapping tools to visualize these processes for analysis. You’ll often identify areas for process improvement and work collaboratively with cross-functional teams to propose and implement solutions. The role may include leading workshops, managing project timelines, and presenting findings to leadership. This dynamic environment offers a blend of independent analysis and team collaboration, making every day a mix of investigative work and strategic problem-solving.

What are the key skills and qualifications needed to thrive in the Business Process Mapping position, and why are they important?

To excel in Business Process Mapping, you need strong analytical skills, attention to detail, and a background in business analysis or process improvement, often supported by a relevant degree or certification. Expertise with process mapping tools such as Microsoft Visio, Lucidchart, or BPMN software, as well as familiarity with Lean, Six Sigma, or similar methodologies, is highly valuable. Exceptional communication, problem-solving abilities, and stakeholder management skills set top performers apart in this role. These competencies are critical for accurately documenting workflows, identifying inefficiencies, and facilitating effective organizational change.

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What cities are hiring for Business Process Mapping jobs? Cities with the most Business Process Mapping job openings:
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Business Process Mapping jobs near you
Infographic showing various Business Process Mapping job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,380 per year, or $41.5 per hour.
ServiceNow Business Process Consultant (335)

ServiceNow Business Process Consultant (335)

iTech AG

Arlington, VA • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description
OVERVIEW:
iTech AG is seeking a ServiceNow Business Process Consultant to support federal customer engagements by leading process discovery, analysis, optimization, and solution alignment efforts across the ServiceNow platform. This role serves as a trusted advisor to customer stakeholders, helping translate business needs into clear, actionable process designs and platform capabilities.
The ideal candidate combines strong business analysis and consulting skills with hands-on ServiceNow experience. They are confident in facilitating workshops, uncovering current-state challenges, defining future-state outcomes, and partnering closely with architects, developers, product owners, and client stakeholders to deliver practical, scalable solutions.
This role is best suited for a process-minded consultant who understands that successful ServiceNow delivery starts with understanding how the business works today, where it needs to go, and how to bridge that gap effectively.
RESPONSIBILITIES:
  • Lead process discovery, analysis, and optimization sessions with customer sponsors, process owners, and key stakeholders.

  • Facilitate workshops to assess current-state processes, identify pain points, and define desired future-state outcomes.

  • Translate business needs into clear process definitions, user stories, acceptance criteria, and implementation-ready requirements.

  • Advise Product Owners throughout the engagement on story refinement, prioritization, process alignment, and roadmap sequencing.

  • Collaborate with solution architects, developers, and technical consultants to ensure process design aligns with ServiceNow best practices and platform capabilities.

  • Identify opportunities for automation, process improvement, standardization, and operational efficiency.

  • Support the development of process maps, journey maps, requirements documents, workflow diagrams, and other solution artifacts.

  • Help customers understand the impact of process decisions on implementation approach, adoption, reporting, and long-term maintainability.

  • Support integration planning by identifying data flow, process dependencies, and reporting considerations across systems.

  • Communicate effectively with business, technical, and executive stakeholders at varying levels of detail.

  • Ensure deliverables are accurate, well-organized, timely, and aligned to customer objectives and project outcomes.

  • Contribute to team knowledge-sharing, best practices, and continuous improvement across the practice.

  • Other duties as assigned.

MINIMUM QUALIFICATIONS:
  • 3+ years of experience in business process consulting, business analysis, or process design within a technology or consulting environment.

  • Hands-on experience with ServiceNow implementations, ideally in federal or large enterprise environments.

  • Strong understanding of the Business Analyst function, including requirements gathering, process mapping, facilitation, and documentation.

  • Proven experience leading customer workshops and stakeholder interviews.

  • Ability to analyze complex business processes and identify current-state gaps and future-state opportunities.

  • Strong written and verbal communication skills, including the ability to present clearly to both technical and non-technical audiences.

  • Experience collaborating with developers, architects, project managers, product owners, and customer stakeholders.

  • Strong interpersonal skills, professionalism, and a customer-first mindset.

  • Ability to manage multiple priorities while maintaining attention to detail and quality.

EDUCATION AND CERTIFICATIONS:
  • Bachelor's degree in business administration, IT, or related field

  • ServiceNow Certified Systems Administrator (CSA)

PREFERRED QUALIFICATIONS:
  • One or more ServiceNow Certified Implementation Specialist (CIS) certifications, preferably CIS-ITSM.

  • Experience with multiple ServiceNow applications.

  • Background in process mining, process analysis, or business process improvement methodologies.

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