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Client Facing Business Analyst Jobs (NOW HIRING)

StarCompliance

OR · On-site

$92K - $119K/yr

The Business Analyst is a client facing role with primary responsibilities for soliciting system configuration requirements and providing implementation services. This involves being an intermediary ...

SS&C Technologies

Lead Business Analyst

Denver, CO · On-site

Act as a trusted, client-facing Business Analyst partnering closely with Product Managers and delivery teams to deliver high-quality solutions for a Money Market portal. * Take ownership of end-to ...

BC Forward

Product Owner/Business Analyst

Frisco, TX · On-site

$50 - $54/hr

The ideal candidate will have strong experience in procurement, product ownership, and client-facing business analysis and a proven ability to deliver measurable business value, drive operational ...

MDMS Recruiting

Business Analyst

Manhattan, NY · On-site

Business AnalystIntroduction: We are seeking an experienced Business Analyst to work closely with ... Client-Facing Digital Solutions * Experience working on digital client portals and client-facing ...

EKN Engineering

Business Analyst

Irvine, CA · On-site

This role combines business analysis, process improvement, Power Platform development, and client-facing business development responsibilities. The successful candidate will work closely with ...

RWS Group

Business Analyst

Columbia, SC · On-site

The role is a client-facing role and will involve working directly with a number of Propylon's clients. The role of Business Analyst at Propylon is suitable for someone with several years of ...

RWS Group

Business Analyst

Columbia, SC · On-site

The role is a client-facing role and will involve working directly with a number of Propylon's clients. The role of Business Analyst at Propylon is suitable for someone with several years of ...

RWS Group

Business Analyst

Columbia, SC

The role is a client-facing role and will involve working directly with a number of Propylon's clients. The role of Business Analyst at Propylon is suitable for someone with several years of ...

RWS Group

Business Analyst

Columbia, SC · On-site

The role is a client-facing role and will involve working directly with a number of Propylon's clients. The role of Business Analyst at Propylon is suitable for someone with several years of ...

GlobalPoint

SFCC Business Analyst

Dallas, TX · On-site

... client-facing requirements gathering, translating business needs into detailed functional ... Analyze eCommerce customer journeys, site performance, and conversion drivers to identify ...

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Client Facing Business Analyst information

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How much do client facing business analyst jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for client facing business analyst in the United States is $47.43, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $59.38 per hour, depending on experience, location, and employer.

What are some common challenges Client Facing Business Analysts encounter when managing client expectations?

Client Facing Business Analysts often navigate challenges such as translating complex technical requirements into clear, actionable items that align with client business objectives. Managing client expectations can be tricky, especially when project scopes shift or when clients have evolving needs. Effective communication, proactive status updates, and setting realistic timelines are essential to ensure mutual understanding and maintain strong client relationships. Building trust and being transparent about project limitations or delays helps mitigate misunderstandings and fosters long-term partnerships.

Will AI replace a business analyst?

AI can automate routine tasks such as data analysis and reporting, but a business analyst's role involves critical thinking, stakeholder communication, and understanding complex business needs that AI cannot fully replicate. Business analysts will increasingly use AI tools to enhance their work, but their expertise remains essential for interpreting insights and making strategic decisions.

What jobs can a business analyst transition to?

A business analyst can transition to roles such as product manager, project manager, data analyst, process improvement specialist, or management consultant. These roles leverage skills in requirements gathering, data analysis, stakeholder communication, and process optimization, often requiring familiarity with tools like Excel, SQL, or project management software.

Are business analysts client-facing?

Many client-facing business analysts interact directly with clients to gather requirements, present findings, and support project implementation. Their role often involves communication skills, stakeholder management, and understanding client needs to ensure project success.

What is an example of a client-facing job?

A client-facing business analyst is a role that involves direct interaction with clients to gather requirements, present findings, and support project implementation. This position requires strong communication skills, understanding of business processes, and often the use of tools like Excel or project management software to facilitate collaboration.

What are the key skills and qualifications needed to thrive as a Client Facing Business Analyst, and why are they important?

To thrive as a Client Facing Business Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or IT, often supported by a relevant degree. Familiarity with tools such as Microsoft Excel, SQL, and business intelligence platforms, as well as certifications like CBAP or PMI-PBA, is highly beneficial. Outstanding communication, active listening, and stakeholder management skills help build trust and clarity with clients. These competencies ensure effective requirements gathering, solution delivery, and lasting client relationships crucial for business success.

What are client facing business analysts?

Client facing business analysts are professionals who work directly with clients to understand their business needs, gather requirements, and translate these into actionable solutions for their organization. They serve as a bridge between the client and technical teams, ensuring that the final deliverables align with client expectations. Their role involves frequent communication, problem-solving, and sometimes managing project timelines to ensure successful project outcomes.

What is the difference between Client Facing Business Analyst vs Business Analyst?

AspectClient Facing Business AnalystBusiness Analyst
Required CredentialsBachelor's degree, certifications like CBAP or PMI-PBABachelor's degree, certifications like CBAP or PMI-PBA
Work EnvironmentClient interactions, meetings, presentationsInternal teams, project documentation, analysis
Employer & Industry UsageConsulting firms, client projects, service industriesCorporate, IT, finance, healthcare sectors
Search & Comparison IntentUnderstanding client communication roles, client engagementProcess improvement, internal analysis

The main difference is that a Client Facing Business Analyst actively engages with clients, managing communication and expectations, while a Business Analyst primarily focuses on internal process analysis and project support. Both roles require similar credentials but differ in their interaction scope and work environment.

More about Client Facing Business Analyst jobs
What job categories do people searching Client Facing Business Analyst jobs look for? The top searched job categories for Client Facing Business Analyst jobs are:
Client Facing Business Analyst jobs near you
Infographic showing various Client Facing Business Analyst job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $98,662 per year, or $47.4 per hour.
Senior Implementation Business Analyst

Senior Implementation Business Analyst

StarCompliance

OR • On-site

$92K - $119K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

StarCompliance software offers highly configurable web-based applications, which automate firm-wide business processes to increase compliance workflow efficiencies while reducing operational risks. The Business Analyst is a client facing role with primary responsibilities for soliciting system configuration requirements and providing implementation services. This involves being an intermediary between the end client, R&D/Product, customer support, and Sales. Through the life cycle of implementations, the Business Analyst will also identify new feature requests and enhancements.
 
Travel to client site may be required. 
 
The Business Analyst plays a pivotal client-facing role, leading and executing implementation projects to ensure the successful configuration, deployment, and adoption of StarCompliance solutions. This position blends strong client engagement skills with hands-on delivery expertise, driving high-quality outcomes and sustained client satisfaction.
Travel to client site may be required
Responsibilities
  • Lead the discovery and documentation of client-defined configuration requirements.
  • Develop and deliver Functional and Target Configuration Specifications, ensuring formal client approval and sign-off.
  • Configure the StarCompliance application according to agreed specifications and best practices.
  • Support clients through the initial rollout and adoption of the platform across their organization.
  • Deliver tailored client training sessions and provide expert implementation support during the deployment phase.
  • Facilitate structured user feedback sessions to identify problem areas and clarify feature requests
  • Identify, assess, and escalate delivery risks; collaborate with Professional Services leadership and Relationship Management teams to drive timely resolution.
  • Partner closely with Product Management and QA to validate new features and fixes; oversee defect triage, prioritization, and resolution.
  • Transition clients seamlessly to Customer Support post-implementation for ongoing service continuity.
  • Contribute to the evolution of internal delivery frameworks, including templates, playbooks, and best practices.
  • Collaborate cross-functionally to maintain strong client satisfaction and retention, ensuring consistent communication and expectation management throughout the project lifecycle.
Skills
  • Minimum of 5+ years' experience in a client-facing Business Analyst or Implementation Consultant role within software or information services
  • Exceptional stakeholder management skills, with demonstrated success engaging client business users, technical teams, and senior executives.
  • Strong influencing and negotiation skills.
  • Strong organizational skills and high attention to detail
  • Strong oral, written, presentation and interpersonal communication skills
  • Driven, proactive, positive attitude
  • Strong analytical, requirements gathering and problem-solving skills
  • Excellent written and verbal skills to document project requirements and track milestones
  • Excellent attention to detail with a disciplined, process-driven delivery approach
  • Hands-on experience migrating clients from legacy or third-party solution
  • Financial compliance experience preferred
  • Experience collaborating across global teams and time zones preferred
  • Previous experience of Agile delivery practices Scrum/Kanban ceremonies (backlog refinement, sprint planning, reviews, retros), writing user stories/acceptance criteria, and using tools such as Jira/Confluence preferred
  • Experience defining, implementing, or supporting enterprise software solutions in financial services preferred.
  • Knowledge of codes of ethics, conflicts of interest, personal account dealing, or MNPI handling beneficial.
  • Familiarity with regulatory frameworks such as SEC, FINRA, FCA, or SMCR advantageous.
Minimum Requirements
  • Education: Bachelor's degree in Business, Information Systems, Computer Science, or a related discipline (or equivalent practical experience).
  • Experience: Minimum of 5 years of relevant experience in business analysis, systems implementation, or process improvement within a technology or operations environment.
  • Technical Proficiency: Working knowledge of business applications, system integrations, and data reporting tools.
  • Communication: Ability to translate complex requirements into clear documentation for both technical and non-technical stakeholders.
StarCompliance Background Checks

All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information.  To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks.  


Equal Opportunity Employer Statement

We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws.

This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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