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Business Process Manager Jobs in Delaware (NOW HIRING)

Jobtailor

VP Payments Specialist

Wilmington, DE · On-site

$140 - $180/hr

Oversee Customer Identification Program vendors and processes * Develop management reporting ... Advise business lines on FCRM options, risks, costs, benefits, and business-process impacts

New

AstraZeneca

Head of Make CoE

Newark, DE · Hybrid

Coach and develop the Make CoE team to excel in collaboration, communication and influencing; build a culture of ownership, curiosity and continuous improvement. - Business Process Management ...

ChristianaCare

Sterile Processing Manager Newark

Newark, DE · On-site

$79K - $127K/yr

Drive process improvement initiatives that enhance quality, safety, and operational performance ... Bachelor's degree in healthcare, nursing or business management field. * Professional certification ...

City Wide Facility Solutions

Sales Executive B2B

Dover, DE · On-site

$68K - $91K/yr

This is a true new-business "hunter" position. Your primary responsibility will be to build a ... process. * Manage multiple sales opportunities at different stages without losing momentum or ...

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Business Process Manager information

See Delaware salary details

$58.5K

$126K

$182.2K

How much do business process manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for business process manager in Delaware is $126,002.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,100.00 and $155,600.00 per year, depending on experience, location, and employer.

What does a business process manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What does a business process manager do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a business process manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

What are some typical challenges a business process manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

How much does a business process manager make in the US?

The average salary for a business process manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000 annually.

What is the role of a business process manager?

A business process manager is responsible for analyzing, designing, implementing, and optimizing organizational processes to improve efficiency and effectiveness. They often use tools like process mapping and workflow analysis and may oversee process improvement initiatives or projects. Strong analytical skills and knowledge of business operations are essential for this role.
More about Business Process Manager jobs

What are the most commonly searched types of Business Process jobs in Delaware?

The most popular types of Business Process jobs in Delaware are:

What are popular job titles related to Business Process Manager jobs in Delaware?

For Business Process Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Business Process Manager jobs in Delaware look for?

The top searched job categories for Business Process Manager jobs in Delaware are:

What cities in Delaware are hiring for Business Process Manager jobs?

Cities in Delaware with the most Business Process Manager job openings:

Business Process Manager jobs near you
Infographic showing various Business Process Manager job openings in Delaware as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $126,002 per year, or $60.6 per hour.

Finance & Business Management

JPMorgan Chase & Co.

Wilmington, DE • On-site

Full-time

Medical, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

78th of 175 rated banks

Job description


We are seeking a highly motivated, organized and detail-oriented Vice President to join our Product, Experience, & Technology (PXT) Transformation & Governance team. This role will give you the opportunity to support calendarization, reporting, analytics, and transformation initiatives in the PXT Planning & Analysis (P&A) area.
As a Vice President in PXT P&A, you will collaborate with Finance & Business Management (F&BM) partners and other central PXT team members to enhance processes, drive standardization, and lead change across planning, forecasting, and reporting. You will develop strong subject matter expertise (SME) in existing tools and processes, translate complex concepts for diverse audiences, and enable the PXT community through clear guidance, communications, and training
Job responsibilities:
  • Oversee and provide guidance for finance teams on forecasting and budgeting PXT expenses, promoting consistent approaches and adherence to standards.
  • Coordinate with cross-functional teams to align budget timelines, requirements, and inputs; drive timely closure of open items and escalations as needed.
  • Develop and maintain deep SME knowledge of PXT planning and reporting processes and the associated tooling; act as a go-to resource for questions, triage, and best practices across the community.
  • Understand various financial tools and support PXT teams in structuring their financial data appropriately to derive accurate insights; partner with stakeholders to improve data quality and usability.
  • Drive change and transformation initiatives (e.g., process simplification, standardization, automation, improved controls, reporting enhancements), including problem definition, solution design, stakeholder alignment, and rollout/adoption.
  • Collaborate with cross-functional teams to understand needs and deliver solutions; establish clear requirements, success metrics, and feedback loops.
  • Create and maintain detailed budget process documentation, controls, and guidance materials; ensure content is current, easy to consume, and actionable.

Required qualifications, capabilities, and skills:
  • Bachelor's degree in Data Science, Finance, Business Analytics, Information Systems, or a related field.
  • 8+ years of relevant experience.
  • Strong analytical and problem-solving skills with keen attention to detail and a focus on root-cause analysis.
  • Excellent written and verbal communication skills, including the ability to synthesize complex topics into clear, audience-appropriate messages and materials.
  • Demonstrated ability to drive change across multiple stakeholders (influence without authority), manage resistance, and deliver sustainable process improvements.
  • Highly organized with strong program/process management skills; ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
  • Self-motivated, tenacious and able to work with high degree of independence

Preferred qualifications, capabilities, and skills:
  • Hands on experience with Essbase, SQL, Tableau and Alteryx in a professional setting is a plus.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

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