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Breakdown Manager Jobs (NOW HIRING)

Lkqcorp

Tire Breakdown Tech

Harrisville, OH · On-site

$16 - $19.50/hr

Uses guidance/guidelines provided by supervisor/manager. * Assignments/priorities provide by supervisor/manager. Essential Physical Demands/Work Environment * While performing the duties of this job ...

PRCO

Mechanical Breakdown Claim Adjuster

Lafayette, CA

$25 - $30/hr

Proficient with data management systems, web browsers, and the Mitchell Labor Guide. * Ability to ... Must be familiar with mechanical breakdown estimates and repairs for a wide range of automobiles ...

WinTech

Manufacturer Sales Representative

Pocahontas, AR · On-site

... breakdown Manage customer expectations and contribute to a high level of customer satisfaction Understand and monitor customer, market, and competitor activity for division, and provide appropriate ...

Redd Hospitality

Banquet Manager

Houston, TX · On-site

Oversee all banquet operations, ensuring flawless execution of events from setup through breakdown. * Manage multiple events simultaneously, including weddings, galas, corporate meetings, conventions ...

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Breakdown Manager information

What is a breakdown manager?

A Breakdown Manager is responsible for overseeing and coordinating the response to equipment or vehicle breakdowns, typically within industries like transport, logistics, or manufacturing. Their main duties include dispatching repair teams, managing communication between stakeholders, and ensuring that issues are resolved quickly to minimize downtime. Breakdown Managers often work under pressure and must have strong organizational and problem-solving skills. They may also analyze breakdown trends to improve processes and prevent future incidents.

What skills and qualifications are needed to be a breakdown manager?

To thrive as a Breakdown Manager, you need strong organizational skills, mechanical knowledge, and experience in fleet or operations management, often supported by relevant qualifications in automotive engineering or logistics. Familiarity with fleet management software, dispatch systems, and incident reporting tools is commonly required. Excellent communication, problem-solving abilities, and leadership skills help manage teams and coordinate quick responses to vehicle breakdowns. These competencies are crucial for minimizing downtime, ensuring safety, and maintaining efficient transportation operations.

What challenges does a breakdown manager face when coordinating emergency repairs, and how are they addressed?

As a Breakdown Manager, one of the main challenges is coordinating a rapid response to vehicle or equipment failures, often under tight time constraints and high-pressure situations. Managing communication between drivers, repair teams, and clients while ensuring safety and minimizing downtime requires strong organizational skills and quick decision-making. To address these challenges, Breakdown Managers often rely on robust communication protocols, up-to-date tracking systems, and strong relationships with service providers to streamline the repair process and keep all stakeholders informed.

What is the difference between Breakdown Manager vs Maintenance Supervisor?

AspectBreakdown ManagerMaintenance Supervisor
CertificationsRelevant technical certifications, such as HVAC, electrical, or mechanical licensesSimilar certifications, often including safety and technical licenses
Work EnvironmentPrimarily reactive role focusing on urgent repairs and troubleshootingProactive role involving planning and overseeing maintenance activities
Industry UsageCommon in manufacturing, industrial, and facilities managementWidely used across manufacturing, facilities, and plant operations

The Breakdown Manager focuses on responding to equipment failures and urgent repairs, ensuring minimal downtime. In contrast, the Maintenance Supervisor oversees scheduled maintenance, planning, and team management to prevent breakdowns. Both roles require technical skills and certifications, but their focus differs between reactive and proactive maintenance strategies.

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Breakdown Manager jobs near you
Infographic showing various Breakdown Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Breakdown Coordinator (Cox Fleet)

Cox Communications, Inc.

Cherryville, NC • On-site, Remote

$18.17 - $27.31/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Cox Communications rating

8.2

Company rating: 8.2 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

21st of 99 rated telecommunications companies

Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Dispatcher II

Management Level

Individual Contributor

Flexible Work Option 

Can work remotely but need to live in the specified city, state, or region

Travel %

No

Work Shift

Evening

Compensation

Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Fleet service maintenance keeps the world moving. We're recruiting aBreakdown Coordinatorto join our essential team at Cox Fleet. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365.

If you're ready to ensure vehicles are road-ready and drivers are supported, let's talk!

What's In It for You?

Here's a sneak peek at the benefits you could experience as a Cox employee:

  • A competitive salary and top-notch bonus/incentive plans.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Professional development and continuing education opportunities.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Extra perks like pet insurance, employee discounts and much more.

Check out all our benefits.

What You'll Do

You'll be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly. You will:

  • Assess and assign all open events.
  • Verify proper authorization has been obtained to dispatch the event.
  • Assign the appropriate and nearest service provider to make requested repairs.
  • Advise the customer of the estimated time of arrival and follow instructions according to their requirements.
  • Inform supervisor on duty of any delays with the service provider's estimated time of arrival or problems with repairs.
  • Address problems and customer inquiries as they arise.

Who You Are

You are a proactive problem solver who is eager to grow their career in the automotive industry. Here's what else you bring to the table:

Minimum:

  • High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance).
  • A strong knowledge of dispatching and multitasking.

Preferred:

  • Degree in related discipline or industry experience

Availability:

  • Class start date: October 5, 2026
  • Training schedule: Monday - Friday, 8:00 am - 5:00 pm ET
  • Available work schedules: TBD, but we operate in a 24/7/365 environment. Most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift

Work Arrangement:

  • This position is fully remote for those living outside of a 30-mile radius of 300 Commerce Dr, Cherryville, NC
  • This position is hybrid for those living within a 30-mile radius of 300 Commerce Dr, Cherryville, NC

Help us keep the wheels turning and the engines humming. Join Cox today!

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.


In California and Washington, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.
Application Deadline: 08/23/2026

What Cox Communications employees say

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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