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Breakdown Coordinator Jobs (NOW HIRING)

PS Logistics

Breakdown Coordinator

Birmingham, AL

$18.25 - $24.25/hr

The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and ...

PS Logistics

Breakdown Coordinator

Birmingham, AL

The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and ...

PS Logistics

Breakdown Coordinator

Birmingham, AL · On-site

The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and ...

PS Logistics

Breakdown Coordinator

Birmingham, AL · On-site

The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and ...

P & S Transportation

The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and ...

PS Logistics

Breakdown Coordinator

Birmingham, AL

$18.25 - $24.25/hr

The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and ...

P & S Transportation

$19.25 - $25.50/hr

The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and ...

Blair Logistics

Breakdown Coordinator

Birmingham, AL

$18.25 - $24.25/hr

The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and ...

PS Logistics

Breakdown Coordinator

Birmingham, AL · On-site

$18.25 - $24.25/hr

The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and ...

Western Express

Breakdown Coordinator

Nashville, TN

Provide prompt and courteous communication and direction to drivers, shops, and vendors regarding breakdown events. * Utilize the TMT RoadCall program to document issues, vendor information, and ...

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How much do breakdown coordinator jobs pay per year?

As of May 29, 2026, the average yearly pay for breakdown coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Breakdown Coordinator, and why are they important?

To thrive as a Breakdown Coordinator, you need strong organizational skills, logistics knowledge, and often experience in fleet or operations management. Familiarity with dispatching software, GPS tracking systems, and incident reporting platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are vital soft skills for coordinating rapid response efforts. These competencies ensure efficient resolution of breakdowns, minimize downtime, and maintain high service standards for clients and drivers.

What are some common challenges faced by Breakdown Coordinators, and how can they be effectively managed?

Breakdown Coordinators often face challenges such as managing multiple urgent vehicle breakdowns simultaneously, coordinating with external vendors, and ensuring timely communication between drivers, repair shops, and internal teams. To effectively manage these challenges, strong organizational skills, the ability to prioritize tasks under pressure, and excellent communication are essential. Building good relationships with service providers and utilizing fleet management software can help streamline processes and reduce response times, making the role more manageable and successful.

What is a Breakdown Coordinator?

A Breakdown Coordinator is responsible for managing and organizing repair and maintenance operations when machinery or vehicles experience unexpected failures. They act as the primary contact between the affected parties, service providers, and technicians to ensure quick and efficient resolution of breakdowns. Their role often involves coordinating logistics, communicating updates, and maintaining records of repairs to minimize downtime and ensure smooth operations.

What is the difference between Breakdown Coordinator vs Breakdown Supervisor?

AspectBreakdown CoordinatorBreakdown Supervisor
CertificationsASE certifications, CDL license often preferredASE certifications, CDL license often preferred
Work EnvironmentOffice and roadside coordination, communication with technicians and driversOn-site supervision of repair teams and roadside assistance
Job ResponsibilitiesScheduling repairs, coordinating breakdown responses, tracking repairsOverseeing repair work, managing technicians, ensuring timely repairs

The Breakdown Coordinator primarily handles scheduling and communication related to vehicle breakdowns, acting as a liaison between drivers and repair teams. The Breakdown Supervisor, on the other hand, directly oversees repair operations and technicians on-site. Both roles require similar certifications and work in related environments, but their focus differs: coordination versus supervision.

What cities are hiring for Breakdown Coordinator jobs? Cities with the most Breakdown Coordinator job openings:
What are the most commonly searched types of Breakdown jobs? The most popular types of Breakdown jobs are:
What states have the most Breakdown Coordinator jobs? States with the most job openings for Breakdown Coordinator jobs include:
Breakdown Coordinator jobs near you
Infographic showing various Breakdown Coordinator job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 4% As Needed, 64% Full Time, 17% Part Time, 5% Temporary, and 9% Contract. Highlights an 88% Physical, and 12% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.
Breakdown Coordinator

Breakdown Coordinator

PS Logistics

Birmingham, AL

$18.25 - $24.25/hr

Full-time

Posted 5 days ago

Job description

Company Description
Blair Logistics a PS Logistics Company, is a fast growing, people oriented trucking company that is committed to excellence. We were founded in 2009 as an owner operator transportation company and started with 15 trucks. We have now grown to over 600 owner operators with 750+ trailers! Our fleet is made up of owner operators and lease purchase operators with flatbed and conestoga trailers.
We are continuously expanding and improving our services through our commitment to hiring the best and brightest in the Logistics and Transportation field. By targeting experienced professionals, partnering with the best universities, and recruiting straight from the top programs in logistics and operations, we support our vision to be on the cutting edge of transportation.
We know the success of our customers, our agents, and our entire company starts with our drivers. This is why we do all we can to ensure drivers are satisfied, supported, and respected. Our focus on our drivers allows us to provide efficient flatbed shipping services, enabling success for each and every one of our customers.
Job Description
The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and organizational stakeholders. The breakdown coordinator must be able to deliver outstanding customer service to ensure that our drivers receive the best experience as they engage with our team to address their maintenance needs. This position is ideal for someone that has served as a service writer or has acted as a liaison between the customer and the mechanic. If you are looking for a career that gives you the opportunity to be GREAT at problem solving for our GREAT team, this is the perfect job for you!
Essential Duties and Responsibilities, include but are not limited to:
  • Working in a fast paced environment that offers daytime and occasional after-hours support to help drivers with breakdown situations
  • Execute vendor management program, negotiate pricing for tires, parts and services when needed.
  • Create repair orders within Dossier
  • Work closely with other members of the maintenance department in strategic planning, organizing, and executing plans.
  • Communicate breakdowns, accidents, and incidents promptly to fellow coordinators, Operations, Safety, and Risk Management personnel
  • Receive and address incoming calls via pre-defined call queues.
  • Interact with digital communications from in cab devices.
  • Review and address email messages and take appropriate actions.
  • Access OEM websites to review action codes from units and take appropriate steps to resolve.
  • Maintain constant and concise communication with appropriate groups, including vendors, drivers and including various operational stakeholders, regarding status of repair decisions and related issues.
  • Ensure all DOT/FMCSA Regulations are followed to align with company standards.
  • Must be able to obtain and review repair estimates while scrutinizing the repair process to include the costs and authorize approved repairs.
  • Perform other duties as assigned.

Qualifications
A successful Breakdown Coordinator must consistently demonstrate the company's Mission and Values. They must have good oral and written communication skills in order to effectively interact with customers, drivers and other team members in person and on the telephone. They must be customer service-oriented as well as team-oriented and must have good organizational skills. A successful Breakdown Coordinator must be able to effectively manage multiple tasks simultaneously. Finally, they must be able to work a flexible schedule when needed to including weekends, evenings, and holidays.
  • High school diploma or equivalent required.
  • Bachelor's degree in related field or equivalent experience (Preferred)
  • Previous call center, service writer, or mechanical experience (Preferred)
  • Experience in the transportation industry (Preferred)
  • Proficient with Microsoft Office suite.
  • Good written and oral communication skills.
  • Good interpersonal skills.
  • Good judgment and problem-solving skills.
  • OEM maintenance certifications

Additional Information
This job is a hourly position with no guarantees for career progression. This does not mean that you will not be considered for other positions or opportunities.

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