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Branch Trainer Jobs (NOW HIRING)

mSupply

Branch Manager

Methuen, MA · On-site

Maintain the branch training area and coordinate training sessions with appropriate stakeholders Make Safety a Priority * Lead a proactive safety culture across the branch * Conduct regular safety ...

mSupply

Branch Manager

Worcester, MA · On-site

$85K - $105K/hr

Maintain the branch training area and coordinate training sessions with appropriate stakeholders Make Safety a Priority * Lead a proactive safety culture across the branch * Conduct regular safety ...

Arundel Federal

Branch Manager

Annapolis, MD · On-site

$70 - $90/hr

Responsible for reporting monthly Branch training and quarterly security training. * Performs all duties of a Loan Interviewer/Processor. Takes loan applications and upon approval disburses loans.

New

mSupply

Branch Manager

Manchester, NH · On-site

$100K - $120K/hr

Maintain the branch training area and coordinate training sessions with appropriate stakeholders Make Safety a Priority * Lead a proactive safety culture across the branch * Conduct regular safety ...

Airliquidehr

Branch Manager

Charlotte, NC · On-site

Maintains responsibility for branch recruiting and on boarding. * Maintains responsibility for branch training. * Oversees all fleet transfer in/out of the branch. * Ensures FA verification ...

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Branch Trainer information

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$11

$27

$48

How much do branch trainer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for branch trainer in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.25 per hour, depending on experience, location, and employer.

What is a branch trainer?

Branch Trainers are professionals responsible for developing and delivering training programs within a specific branch of an organization, such as a bank or retail chain. They ensure that employees are equipped with the necessary skills, knowledge, and competencies to perform their roles effectively. Branch Trainers may conduct onboarding sessions, ongoing staff development, and compliance training, and they often tailor their approach to meet the needs of their particular branch. Their role is crucial in maintaining high standards of customer service, operational efficiency, and adherence to company policies.

How does a branch trainer typically collaborate with branch staff to ensure effective training outcomes?

Branch Trainers work closely with branch managers and team members to identify training needs and tailor programs accordingly. They often conduct on-site sessions, observe staff performance, and provide real-time coaching and feedback. Collaboration is key, as Branch Trainers regularly communicate with leadership to align training objectives with branch goals and may adjust their approach based on staff feedback. This hands-on involvement helps ensure that training is practical, relevant, and leads to measurable improvements in branch operations.

What are the key skills and qualifications needed to thrive as a branch trainer, and why are they important?

To thrive as a Branch Trainer, you need expertise in instructional design, strong knowledge of company policies, and experience in training or coaching, often supported by a background in education or business. Familiarity with learning management systems (LMS), presentation software, and sometimes certifications like Certified Professional in Learning and Performance (CPLP) are typically required. Exceptional communication, interpersonal skills, and adaptability help Branch Trainers engage diverse learners and address varying training needs. These skills ensure effective knowledge transfer, employee development, and consistent performance across branches.

What is the difference between Branch Trainer vs Branch Manager?

AspectBranch TrainerBranch Manager
Primary RoleFocuses on training staff and developing skills within the branchOversees overall branch operations and staff management
Required CredentialsTypically requires training certifications and industry-specific knowledgeRequires management experience and often leadership certifications
Work EnvironmentPrimarily in training rooms, on-site at branchesOffice and on-site at the branch, with some administrative duties
Industry UsageCommon in banking, retail, and service sectorsCommon in banking, retail, and financial services

The main difference between a Branch Trainer and a Branch Manager lies in their focus and responsibilities. The Branch Trainer specializes in staff development and training, while the Branch Manager oversees overall branch operations and management. Both roles require industry-specific knowledge, but the Trainer emphasizes skill development, whereas the Manager handles broader operational duties.

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Who are the top companies hiring for Branch Trainer jobs?

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What job categories do people searching Branch Trainer jobs look for?

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Branch Trainer jobs near you
Infographic showing various Branch Trainer job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,233 per year, or $27 per hour.

Member Advocate I - East Branch

Tucson Federal Credit Union

Tucson, AZ • On-site

$21/hr

Full-time

Re-posted 5 days ago

Job description

JOB TITLE: Member Advocate
REPORTS TO: Branch Manager
SUPERVISES: None
EXEMPTION STATUS: Non-exempt
Starting Hourly Rate: $21.00
PRIMARY FUNCTION: Provide exceptional experiences by utilizing a consultative approach to handle every member need, from service to sales, with warmth and a collaborative spirit.
ESSENTIAL FUNCTIONS:
  1. Perform cash handling and payment processing within established procedures and controls.
  2. Establish new relationships and deepen existing member relationships through a needs-based selling approach, demonstrating industry leading service.
  3. Process new account openings, loan applications/disbursals, and routine member maintenance requests accurately and efficiently. Refer loan products that will best meet member needs to help support branch growth and production goals.
  4. Consistently demonstrate a commitment to advancing knowledge of sales techniques and product knowledge to better serve members.
  5. Engage in behavior that aligns with TFCU's cultural beliefs.
  6. Abide by state and federal banking regulations. Attend training sessions and complete compliance training on an annual basis. Follow credit union Member Privacy Policy and member identification procedures.
  7. Maintain a professional businesslike appearance in accordance with TFCU's Dress and Personal Appearance Policy.
  8. Adhere to TFCU's attendance and punctuality policy.

KNOWLEDGE, SKILLS AND ABILITIES:
Level
Minimum Years of Customer Service-related Experience
Education/Training/Functions
1
5
HS Diploma/GED or equivalent, beginning level of training with MS Office. Basic general computer skills (i.e.: using email, navigate the internet, search functions). Working with an In-Branch Trainer. Completion of Training Plan and eLearning coursework. Progress to Level 2 when demonstrated ability to work independently has been observed.
2
6
HS Diploma/GED or equivalent, intermediate level of training with MS Office. Basic general computer skills (i.e.: using email, navigate the internet, search functions). Has completed all training. Requires no direction in the completion of basic duties. Demonstrates superior product knowledge. Excellent needs based selling skills. Conducts cash management tasks and assists with error resolution. Progress to Level 3 at the recommendation of Member Experience Leadership.
3
8
HS Diploma/GED or equivalent, advanced level of training with MS Office. Intermediate computer skills (i.e.: tables and graphics). Handles all complex branch assignments. Serves as mentor to team members. Creates Marketing/Sales Campaigns in alignment with company goals and initiatives.
Trainer
8
HS Diploma/GED or equivalent, advanced level of training with MS Office. Intermediate computer skills (i.e.: tables and graphics). Responsible for the completion of training plans for Level 1 and 2 advocates. Trained to identify learning styles and alter training based on the need of a trainee. Ability to assess employee's retention and performance during the training period.
Qualifications:
  1. Knowledge of basic mathematical applications.
  2. Proficiency of the English language, sentence structure, proper grammar and spelling of words.
  3. Ability to speak using proper grammar to effectively communicate and convey business principles to members.
  4. Ability to handle a variety of tasks and appropriately prioritize throughout a business day.
  5. Knowledge of the Microsoft Office Suite products, specifically Outlook, Word, Excel and PowerPoint.
  6. Basic knowledge of progressive technology.
  7. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.

Availability: Monday through Saturday, as scheduled.
Physical Demands: The Physical Demands described here are representative of those that must be met by the person in this position to successfully perform the essential functions of the job with or without reasonable accommodation.
  1. Sit, Stand, Walk and Bend: While performing the duties of this job, this position is regularly required to sit, stand, and walk about inside the branch. Bending is also sometimes required to reach low cabinets and drawers.
  2. Use of Hands/Fingers: To operate a computer, keyboard, mouse and other office machinery such as but not limited to; a calculator, copy machine, and printer. Additionally, this position is frequently required to sit and reach with hands and arms.
  3. Speech/Hearing: This position frequently communicates via phone and in person. Must be able to talk to/hear members and educate them on products and services offered at the credit union.
  4. Lifting: The ability to occasionally lift up to 25 lbs. is required for this position.

Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, and working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about the value of the job. This job description does not create or constitute the terms of a contract of employment, commitment, or guarantee of employment; TFCU is an "employment at will employer."
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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