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Branch Support Jobs (NOW HIRING)

Packer Fastener

Branch Support

Wausau, WI · On-site

The Branch Support role is responsible for providing support to the branch based on the needs and guidance of the Branch Manager. These responsibilities will support the development and ...

New

Mechanics Bank

Branch Support Specialist

Walnut Creek, CA · On-site

$29 - $40/hr

Mechanics Bank is currently searching for an Branch Support Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in ...

Allied Universal

Branch Support Specialist

Midland, TX · On-site

$19 - $24.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Metairie, LA · On-site

$17.25 - $22.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Metairie, LA · On-site

$17.25 - $22.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Metairie, LA · On-site

$17.25 - $22.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Metairie, LA · On-site

$17.25 - $22.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Midland, TX

$19 - $24.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Westamerica Bank

$23 - $33.99/hr

Weekly Working Hours: 40 Branch Support Representative Under general managerial guidance: Answers legal and operational questions posed by branch staff. Responds to levies, warrants, summons ...

Unity Bank

Branch Support Specialist

Clinton, NJ · On-site

$20 - $26/hr

Position Summary Responsible for fostering branch employee development through a combination of operational support, coaching, and training. Provides guidance on policies, procedures, products, and ...

Westamerica Bank

$23 - $33.99/hr

Weekly Working Hours: 40 Branch Support Representative Under general managerial guidance: Answers legal and operational questions posed by branch staff. Responds to levies, warrants, summons ...

Unity Bank

Branch Support Specialist

Clinton, NJ · On-site

$28.88 - $39.08/hr

Position Summary Responsible for fostering branch employee development through a combination of operational support, coaching, and training. Provides guidance on policies, procedures, products, and ...

Unity Bank

Branch Support Specialist

Clinton, NJ · On-site

$28.88 - $39.08/hr

Position SummaryResponsible for fostering branch employee development through a combination of operational support, coaching, and training. Provides guidance on policies, procedures, products, and ...

Bobcat of Indy

Branch Support Specialist

Whitestown, IN · On-site

$55 - $65/hr

Bobcat of Indy is seeking a Branch Support Specialist to learn the construction equipment distribution business and perform all branch functions. Development will require flexibility - multiple ...

WESTAMERICA BANK

$23 - $33.99/hr

Weekly Working Hours: 40 Branch Support Representative Under general managerial guidance: Answers legal and operational questions posed by branch staff. Responds to levies, warrants, summons ...

Berry Companies

Branch Support Specialist

Whitestown, IN · On-site

$55K - $65K/yr

Bobcat of Indy is seeking a Branch Support Specialist to learn the construction equipment distribution business and perform all branch functions. Development will require flexibility - multiple ...

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Branch Support information

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$12

$17

$30

How much do branch support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for branch support in the United States is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.23 per hour, depending on experience, location, and employer.

What is a branch support?

Branch support roles are positions within a company, typically in banking, retail, or financial services, that provide administrative and operational assistance to ensure the smooth functioning of a branch location. These professionals help with customer service, data entry, scheduling, compliance, and resolving day-to-day issues. They work closely with branch managers and front-line staff to maintain workflow and support overall branch goals. Branch support staff play a key role in improving customer satisfaction and efficiency at the branch.

What does a branch support do?

Branch Support professionals handle a range of administrative and operational tasks, such as processing paperwork, assisting with customer inquiries, coordinating schedules, and ensuring the branch complies with company policies. They play a key role in maintaining smooth operations and supporting front-line staff, helping the team deliver excellent customer service. Their attention to detail and organizational skills directly impact the branch’s efficiency and customer satisfaction, making them an essential part of the branch's success.

What skills and qualifications are needed to thrive as a branch support?

To thrive as Branch Support, you need strong organizational abilities, attention to detail, and a solid understanding of administrative processes, often supported by a high school diploma or relevant experience. Familiarity with office software such as Microsoft Office Suite, CRM systems, and basic accounting tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude are important soft skills for this role. These qualifications enable efficient branch operations, effective customer service, and smooth coordination among team members.

What is the difference between Branch Support vs Customer Service Representative?

AspectBranch SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking or financial certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, financial institutions, retail banking settingsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, banks, credit unionsRetail, telecommunications, service industries
Common Search & ComparisonOften compared for roles supporting branch operations and client assistanceCompared for direct customer interaction and service skills

Branch Support roles focus on assisting branch operations, handling administrative tasks, and supporting banking functions within financial institutions. Customer Service Representatives primarily engage directly with customers, providing assistance, resolving issues, and promoting services. While both roles involve customer interaction, Branch Support emphasizes operational support within banking environments, whereas Customer Service Representatives focus on client-facing service delivery across various industries.

What degree do you need to become a branch support?

A branch support role typically requires a high school diploma or equivalent; however, some positions may prefer or require an associate's or bachelor's degree in business, finance, or related fields. Relevant skills include customer service, communication, and familiarity with banking or retail environments, and certifications are generally not mandatory but can be advantageous.
More about Branch Support jobs

What states have the most Branch Support jobs?

States with the most job openings for Branch Support jobs include:

What job categories do people searching Branch Support jobs look for?

The top searched job categories for Branch Support jobs are:

Branch Support jobs near you
Infographic showing various Branch Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,736 per year, or $17.7 per hour.

Branch Support

Packer Fastener

Wausau, WI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Packer Fastener is seeking a full-time, Branch Support team member to join us at our Wausau Branch!
The Branch Support role is responsible for providing support to the branch based on the needs and guidance of the Branch Manager. These responsibilities will support the development and accomplishment of Packer's Strategy and Vision while promoting our company Swagger.
About Us
At Packer Fastener, we're more than just fasteners - we're a growing industrial supply partner dedicated to exceptional service, rapid delivery, and building long-lasting relationships with our customers. Since 1998, we've expanded throughout the Midwest and beyond, driven by a people-first culture we call "Swagger." Our team is the reason for our success, and we're always looking for great people to help us serve more customers every day.
Primary Duties:
Sales & Customer Support
  • Partner with the sales team to support day-to-day customer needs and sales activities
  • Respond to customer inquiries and help identify solutions to meet their needs
  • Manage and expedite blanket orders for priority accounts
  • Monitor open orders and proactively communicate updates to customers
  • Provide exceptional customer service and build strong customer relationships
  • Assist with quotes, order follow-up, product information, and other sales-related activities
  • Learn Packer's products, systems, processes, and sales strategies to become a trusted resource for our customers and team

Cross-Functional Branch Support
  • Communicate with vendors regarding order status, lead times, and discrepancies
  • Partner with Procurement, Warehouse, Inside Sales, and Outside Sales to ensure customer needs are met
  • Assist with order fulfillment, receiving, shipping, and inventory management
  • Perform local deliveries using a company vehicle
  • Service customers on-site, including bin stock and vending machine support
  • Identify opportunities to improve processes, customer service, and branch efficiency
  • Take on additional responsibilities and projects based on the needs of the branch

As a Packer Fastener team member you'll also have:
  • Hourly Pay + Profit Sharing Bonus Eligible
  • Immediate PTO, Paid Holidays, and Volunteer Time Off
  • Flexible Schedules
  • Medical, Dental and Vision Insurance (eligible the 1st of the month after start date)
  • Short- & Long-Term Disability
  • 401(K) with Company Match
  • Continued Education - Educational Assistance
  • Employee Assistance Program (with free counseling sessions)
  • Career Growth Potential
  • Employee Wellness Program (with rewards)
  • Free Physical Therapy provided by Packfit Paramount Fitness partnership
  • Packer Fastener Apparel and Gifts

Qualifications
  • High School education or equivalent.
  • Exhibits company Swagger.
  • Highly motivated, handle multiple priorities with high attention to detail, and strong time management skills.
  • Knowledge of product lines and pricing structure.
  • Ability to think critically and solve practical problems.
  • Basic math skills with the ability to calculate figures such as discounts, interest, commissions, proportions, percentages.
  • Excellent written and verbal communication skills.
  • The ability to lift, slide, and lower packages that typically weighs 25lbs-50lbs and may weigh up to 75lbs.
  • Proficient in common computer software including Microsoft Office and database software.
  • Must have a valid driver's license and acceptable driving record. Must be able to obtain coverage through company's auto insurance carrier according to company Driver Safety Policy.

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