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Branch Support Jobs (NOW HIRING)

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

$23 - $33.99/hr

Weekly Working Hours: 40 Branch Support Representative Under general managerial guidance: Answers legal and operational questions posed by branch staff. Responds to levies, warrants, summons ...

Branch Support Representative

Fairfield, CA · On-site

$17.50 - $23.50/hr

Branch Support Representative Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current ...

$23 - $33.99/hr

Weekly Working Hours: 40 Branch Support Representative Under general managerial guidance: Answers legal and operational questions posed by branch staff. Responds to levies, warrants, summons ...

$23 - $33.99/hr

Weekly Working Hours: 40 Branch Support Representative Under general managerial guidance: Answers legal and operational questions posed by branch staff. Responds to levies, warrants, summons ...

Bobcat of Indy is seeking a Branch Support Specialist to learn the construction equipment distribution business and perform all branch functions. Development will require flexibility - multiple ...

Bobcat of Indy is seeking a Branch Support Specialist to learn the construction equipment distribution business and perform all branch functions. Development will require flexibility - multiple ...

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Branch Support information

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$12

$17

$30

How much do branch support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for branch support in the United States is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Branch Support vs Customer Service Representative?

AspectBranch SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking or financial certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, financial institutions, retail banking settingsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, banks, credit unionsRetail, telecommunications, service industries
Common Search & ComparisonOften compared for roles supporting branch operations and client assistanceCompared for direct customer interaction and service skills

Branch Support roles focus on assisting branch operations, handling administrative tasks, and supporting banking functions within financial institutions. Customer Service Representatives primarily engage directly with customers, providing assistance, resolving issues, and promoting services. While both roles involve customer interaction, Branch Support emphasizes operational support within banking environments, whereas Customer Service Representatives focus on client-facing service delivery across various industries.

What are the typical daily responsibilities of a Branch Support professional, and how do they contribute to the branch’s overall success?

Branch Support professionals handle a range of administrative and operational tasks, such as processing paperwork, assisting with customer inquiries, coordinating schedules, and ensuring the branch complies with company policies. They play a key role in maintaining smooth operations and supporting front-line staff, helping the team deliver excellent customer service. Their attention to detail and organizational skills directly impact the branch’s efficiency and customer satisfaction, making them an essential part of the branch's success.

What are the key skills and qualifications needed to thrive as a Branch Support, and why are they important?

To thrive as Branch Support, you need strong organizational abilities, attention to detail, and a solid understanding of administrative processes, often supported by a high school diploma or relevant experience. Familiarity with office software such as Microsoft Office Suite, CRM systems, and basic accounting tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude are important soft skills for this role. These qualifications enable efficient branch operations, effective customer service, and smooth coordination among team members.

What are branch support roles?

Branch support roles are positions within a company, typically in banking, retail, or financial services, that provide administrative and operational assistance to ensure the smooth functioning of a branch location. These professionals help with customer service, data entry, scheduling, compliance, and resolving day-to-day issues. They work closely with branch managers and front-line staff to maintain workflow and support overall branch goals. Branch support staff play a key role in improving customer satisfaction and efficiency at the branch.
More about Branch Support jobs
What states have the most Branch Support jobs? States with the most job openings for Branch Support jobs include:
What job categories do people searching Branch Support jobs look for? The top searched job categories for Branch Support jobs are:
Branch Support Specialist

Branch Support Specialist

Allied Universal

Portland, OR • On-site

$21 - $24/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago


Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,493 frontline employees who took The Breakroom Quiz

70th of 106 rated security


Job description

Overview

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration.

RESPONSIBILITIES:

  • Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies
  • Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees
  • Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program
  • Assist with the workers' compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor's notes and return to work programs
  • Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork
  • Maintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed
  • Receive inquiries from outside vendors on unemployment claims
  • Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports
  • Coordinate employee relations programs under the direction of Corporate Human Resources

QUALIFICATIONS:

  • High School diploma or equivalent
  • Prior work experience in a professional administrative environment
  • Able to focus and multi-task in a busy environment
  • Ability to successfully handle stressful situations in a calm and professional manner
  • Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
  • Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
  • Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS:

  • College degree in business, human resources, or related field of study
  • Human resources and/or recruiting experience
  • Experience using iCIMS or other Applicant Tracking System
  • Experience using WinTeam or other Human Resources Information System
  • Experience using DOMO or other business intelligence tool

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
  • Pay $21.00-24.00 an hour
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1626063Employment Type: FULL_TIME

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US