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Branch Support Jobs in Arizona (NOW HIRING)

Branch Administrator

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This person will support the Branch Manager (BM) and Assistant Manager (AM) by creating a welcoming and supportive environment for existing and new financial professionals, clients, and branch ...

Branch Administrator

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This person will support the Branch Manager (BM) and Assistant Manager (AM) by creating a welcoming and supportive environment for existing and new financial professionals, clients, and branch ...

Branch Administrator

Phoenix, AZ · On-site

$23.10 - $30.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This person will support the Branch Manager (BM) and Assistant Manager (AM) by creating a welcoming and supportive environment for existing and new financial professionals, clients, and branch ...

The Branch Manager will report to directly to the Regional Manager and will support the direct sales and P&L accountability for the branch. In addition to the growth of top line revenue and profit ...

Branch Manager

Tucson, AZ · On-site

$55K - $75K/yr

Supporting branch growth while consistently meeting performance goals What We're Looking For - We're searching for someone who enjoys leading from the front and isn't afraid to roll up their sleeves.

Branch Manager

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Recruit, train, and develop branch employees to support current and future business needs. * Manage workforce planning, scheduling, and payroll oversight. * Conduct performance reviews, provide ...

Branch Manager

Mesa, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Summary As the Branch Manager of our staffing agency, you will be responsible for overseeing ... You will lead a team of recruiters and support staff, manage client relationships, and contribute ...

Branch Manager

Mesa, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Summary As the Branch Manager of our staffing agency, you will be responsible for overseeing ... You will lead a team of recruiters and support staff, manage client relationships, and contribute ...

Branch Manager

Mesa, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Summary As the Branch Manager of our staffing agency, you will be responsible for overseeing ... You will lead a team of recruiters and support staff, manage client relationships, and contribute ...

Branch Manager

Tempe, AZ · On-site

$100 - $130/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Branch Manager, you will own the full business: from winning new projects and leading ... Active investment in leadership development and licensure support * Collaborative, values-driven ...

Branch Office Administrator

Gilbert, AZ · On-site

$20 - $20.50/hr

Purpose Provide reliable, accurate, and customer-focused administrative support that enables branch operations to run efficiently, supports revenue collection, and ensures a positive customer and ...

Branch Office Administrator

Gilbert, AZ · On-site

$20 - $20.50/hr

Purpose Provide reliable, accurate, and customer-focused administrative support that enables branch operations to run efficiently, supports revenue collection, and ensures a positive customer and ...

New

Administrator, Branch Office

Tempe, AZ

$19.50 - $20/hr

Description Purpose Provide reliable, accurate, and customer-focused administrative support that enables branch operations to run efficiently, supports revenue collection, and ensures a positive ...

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Showing results 1-20

Branch Support information

See Arizona salary details

$11

$16

$28

How much do branch support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for branch support in Arizona is $16.46, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.93 per hour, depending on experience, location, and employer.

What is a branch support?

Branch support roles are positions within a company, typically in banking, retail, or financial services, that provide administrative and operational assistance to ensure the smooth functioning of a branch location. These professionals help with customer service, data entry, scheduling, compliance, and resolving day-to-day issues. They work closely with branch managers and front-line staff to maintain workflow and support overall branch goals. Branch support staff play a key role in improving customer satisfaction and efficiency at the branch.

What does a branch support do?

Branch Support professionals handle a range of administrative and operational tasks, such as processing paperwork, assisting with customer inquiries, coordinating schedules, and ensuring the branch complies with company policies. They play a key role in maintaining smooth operations and supporting front-line staff, helping the team deliver excellent customer service. Their attention to detail and organizational skills directly impact the branch’s efficiency and customer satisfaction, making them an essential part of the branch's success.

What skills and qualifications are needed to thrive as a branch support?

To thrive as Branch Support, you need strong organizational abilities, attention to detail, and a solid understanding of administrative processes, often supported by a high school diploma or relevant experience. Familiarity with office software such as Microsoft Office Suite, CRM systems, and basic accounting tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude are important soft skills for this role. These qualifications enable efficient branch operations, effective customer service, and smooth coordination among team members.

What is the difference between Branch Support vs Customer Service Representative?

AspectBranch SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking or financial certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, financial institutions, retail banking settingsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, banks, credit unionsRetail, telecommunications, service industries
Common Search & ComparisonOften compared for roles supporting branch operations and client assistanceCompared for direct customer interaction and service skills

Branch Support roles focus on assisting branch operations, handling administrative tasks, and supporting banking functions within financial institutions. Customer Service Representatives primarily engage directly with customers, providing assistance, resolving issues, and promoting services. While both roles involve customer interaction, Branch Support emphasizes operational support within banking environments, whereas Customer Service Representatives focus on client-facing service delivery across various industries.

What degree do you need to become a branch support?

A branch support role typically requires a high school diploma or equivalent; however, some positions may prefer or require an associate's or bachelor's degree in business, finance, or related fields. Relevant skills include customer service, communication, and familiarity with banking or retail environments, and certifications are generally not mandatory but can be advantageous.

What are popular job titles related to Branch Support jobs in Arizona?

For Branch Support jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Branch Support jobs in Arizona look for?

The top searched job categories for Branch Support jobs in Arizona are:

Infographic showing various Branch Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $34,234 per year, or $16.5 per hour.

Phoenix Branch - Branch Support Services Representative

Southwest Airlines Federal Credit Union

Phoenix, AZ

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Southwest Airlines Federal Credit Union, a world class financial institution, is looking for a Branch Support Services Representative for our Phoenix Branch located near Sky Harbor Airport in Phoenix, Arizona.

The Benefits of Working Here:

We work hard to ensure that our employees work in an environment of respect, trust and fun! We are committed to helping our employees stay healthy, feel secure, grow and develop, and maintain a work/life balance through our comprehensive benefit programs:

  • FREE health insurance
  • FREE dental insurance
  • FREE vision insurance
  • FREE life insurance
  • FREE short-term and long-term disability
  • FREE employee checking account
  • Paid Time Off up to 3 weeks per year
  • 13 Paid Holidays (2 ½ weeks of more paid time off!)
  • Flexible Spending Accounts
  • 401(k) plans with employer match
  • Tuition reimbursement
  • Casual dress code, every day!
  • Ongoing training through classroom and online formats
  • Employee recognition programs
  • Employee committees that promote culture, fun and wellness
  • Monthly company-wide activities for our employees, like Baseball Day, Chocolate Chip Day, Summer Luau, Say Something Nice Day, Biggest Loser, and a Step Challenge

Position Overview:

Responsible for performing a broad variety of member services such as opening and closing accounts, renewing certificate accounts, processing wires, ordering checks, and assisting members with bookkeeping and checking account problems. Answers employee and member questions regarding Credit Union services provided and performs a variety of account maintenance. Performs a variety of loan services such as loan application entry, loan application funding, title work packet review, collateral insurance maintenance, loan maintenance duties, and takes calls in the Loan phone queue. Performs as a member services representative in person as well as takes calls in the Member Services phone queues. Performs as a teller and actively cross-sells products and services. Participates in visits to Employee Partners to cross-sell credit union accounts and loans. Overnight travel of 1-2 days will be required for some visits. Reviews reports and performs audits as assigned.

Qualifications:

  • Be enthusiastic about what you do and have a great attitude!
  • Excellent communication and public relations skills
  • Good understanding of member services and products offered by the Credit Union
  • Flexibility, efficiency, professionalism, and the ability to work well with others
  • Comprehensive knowledge of personal computer, Excel, and Word
  • Ability to conduct clear communication while maintaining professional, courteous, and friendly service to our members and co-workers
  • Ability to multi-task in a faced paced environment
  • Solid math and bookkeeping abilities
  • High School diploma or equivalent
  • Symitar experience a plus
  • Three to twelve months of similar experience is preferred, minimum of six months customer service experience and some loan experience
  • Prior leadership experience a plus
  • All qualified candidates will need to pass a credit and background check

Schedule: Monday to Friday, 8:15 am – 5:15 pm

Work Location:

4645 E. Cotton Center Blvd. Ste. 115. Phoenix, AZ 85040

Company Overview:

Southwest Airlines Federal Credit Union provides a complete array of financial services for all employees and families of Southwest Airlines and over 200 more companies across the United States. Since our inception, we have continued to maintain a rapid pace of growth throughout our four branches in TX and AZ! We now serve over 50,000 members nationwide and we’re still growing! Our members enjoy the most elite financial services and the best member service around! Learn more about us on our website: https://www.swacu.org/connect/careers.html.