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Branch Banker Jobs in Arizona (NOW HIRING)

PNC Bank

Branch Manager

Sierra Vista, AZ · On-site

As a full time Branch Manager within PNC's Branch Banking organization, you will be based in Sierra Vista, AZ. 211 S Carmichael Ave. Sierra Vista, AZ 85635. Bilingual fluency in Spanish is preferred.

PNC

Branch Manager

Sierra Vista, AZ · On-site

As a full time Branch Manager within PNC's Branch Banking organization, you will be based in Sierra Vista, AZ. 211 S Carmichael Ave. Sierra Vista, AZ 85635. Bilingual fluency in Spanish is preferred.

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How much do branch banker jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for branch banker in Arizona is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $22.40 per hour, depending on experience, location, and employer.

What is a branch banker?

A branch banker handles a variety of customer support responsibilities at a branch location of a bank. As a branch banker, your job duties include providing financial information to customers, selling insurance products, and developing client relationships. The career typically requires a bachelor’s degree in banking, finance, or a related field and experience working in a financial institution. Additional qualifications include excellent interpersonal, communication, and computer skills, as well as attention to detail and analytical problem-solving ability.

What are the key skills and qualifications needed to thrive as a branch banker, and why are they important?

To thrive as a Branch Banker, you need a solid understanding of financial products, customer service, and sales, typically supported by a degree in finance or business and relevant banking experience. Familiarity with banking software, customer relationship management (CRM) systems, and sometimes certification such as NMLS or Series 6/63 is beneficial. Excellent interpersonal skills, attention to detail, and problem-solving abilities help build trust and effectively address client needs. These skills are crucial for delivering superior customer service, achieving sales goals, and maintaining regulatory compliance in a competitive banking environment.

How does a branch banker typically collaborate with other team members to ensure excellent customer service?

Branch Bankers work closely with tellers, loan officers, and branch managers to provide seamless service to customers. They often coordinate with team members to resolve customer inquiries, process transactions efficiently, and refer clients to specialists for more complex financial needs. Regular team meetings and shared performance goals foster a collaborative environment, ensuring that customers receive comprehensive support and guidance. This teamwork is essential for meeting branch targets and maintaining customer satisfaction.

What is the difference between Branch Banker vs Customer Service Representative?

AspectBranch BankerCustomer Service Representative
CredentialsHigh school diploma; sometimes additional banking certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentBank branches, handling financial transactions and client consultationsBank branches or call centers, assisting customers with inquiries
Employer & IndustryCommercial banks, credit unions, financial institutionsSame as Branch Banker, often overlapping roles

While both roles work within banking environments, a Branch Banker typically handles a broader range of financial services, including sales and complex transactions, whereas a Customer Service Representative focuses on assisting customers with basic inquiries and account management. The roles often overlap but differ mainly in scope and responsibilities.

Is a branch banker a stressful job?

A branch banker role involves managing customer transactions, providing financial advice, and meeting sales targets, which can create a high-pressure environment. The job often requires multitasking, attention to detail, and handling customer concerns, contributing to stress levels. However, stress varies depending on individual skills, workload, and workplace support.
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Branch Banker jobs near you
Infographic showing various Branch Banker job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,785 per year, or $20.1 per hour.

Branch Banking - Client Consultant I

Flagstar Bank

Sedona, AZ • On-site

Full-time

Medical, Dental, Vision, Life

Posted 5 days ago

Flagstar Bank rating

8.1

Company rating: 8.1 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

64th of 172 rated banks

Job description

Position Title

Branch Banking - Client Consultant I

Location

Sedona, AZ 86351

Job Summary

The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming clients, identifying their needs, and performing teller functions and financial transactions in an accurate, efficient, and friendly manner to support their financial goals. This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates.
This role exists to create a positive and trusted branch experience where clients feel supported, informed, and connected to the right financial solutions while their everyday banking needs are handled accurately and efficiently. The role also exists to support branch growth and service goals by balancing teller transaction execution, client engagement, timely problem resolution, and adherence to bank policies, procedures, and regulatory requirements.

Job Responsibilities:

  • Sales Performance:Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition. Activelyseekand deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative

  • Client Experience: Provide positive client experience byassistingwithaccountquestions,problemsand/or complaints and through research and communication resolve ina timelyand effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by RetailLeadershipincluding, butnot limited tointroductions.

  • RiskManagement: Delivertimelyandaccuratedaily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.

ADDITIONALACCOUNTABILITIES

  • Performs special projects, andadditionalduties and responsibilities asrequired.

  • Consistently adheresto regulatory and compliance policies and standards linked to the job as listedand complete required compliancetrainings.Accountable tomaintaincompliance with applicable federal,stateand local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

  • Education levelrequired:High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.

  • Minimum experiencerequired:Less than 2 yearsofcustomer service and sales experience.

Preferred Qualifications:

  • Experience in Financial Services Industry.

Job Competencies:

  • Action-oriented- Enjoys working hard, isaction orientedand full of energy for the things he/she sees as challenging. Not fearful of acting withminimum ofplanning. Seizes more opportunities than othersby aggressively and enthusiastically pursuing action to achieve results.Possesses a sense of urgency.

  • Business Acumen- Knows products and understands our sales process. Is aware of how strategies and tactics work in the marketplace and what motivates a customer.Hascourage and aspiration to do things differently in the marketplace.

  • Approachability- Is easy to approach and talk to.Spends the extra effort to put others at ease.Canbe warm, pleasant, and gracious.Is sensitive to and patient with the interpersonal anxieties ofothers.Builds rapport well.

  • Problem Solving- Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious anddoesn'tstop at the first answers.Isa good listener and early knower, gathering informal and incomplete information in time to do something about it.

  • Priority Management- Spends his/her time and the time of others onwhat'simportant.Can quickly sense what will help or hinderaccomplishinga goal.Eliminatesroadblocks and creates focus.Useshis/her time effectively and efficiently and values time.Gets more done in less time than others and canattend toa broader range of activities.

  • Demonstrates a strong ability to build andmaintaineffective relationships with stakeholders by communicating clearly,engaging in proactive collaboration, andleveragingcross functionalinsights.Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

  • Buildstrusted client relationships, whether internal or external, byidentifyingneeds and delivering tailored solutions to enhance the overall client experience.

  • Fosters orsupportsa positive work culture and productive work environment, displayingimportanceof effective relationships with customers and stakeholders.

  • Physical demands (ADA):The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer


We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:Benefits | Flagstar Bank

Pay Range

$17.00 - $22.55

What Flagstar Bank employees say

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