First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength ...
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength ...
Bank Sales & Service Representative(Universal Banker/Teller)
Chandler, AZ · On-site
$15.75 - $19.75/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Bank Sales & Service Representative(Universal Banker/Teller)
Chandler, AZ · On-site
$15.75 - $19.75/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Bank Sales & Service Representative (Universal Banker/Teller)
Sun City West, AZ · On-site
$14.75 - $18.50/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Bank Sales & Service Representative (Universal Banker/Teller)
Sun City West, AZ · On-site
$14.75 - $18.50/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Bank Sales Support Specialist (Commercial Loan Processor)
Scottsdale, AZ · On-site
$57K - $72K/yr
Overview What sets First Citizens apart? Strong leadership, enduring values, and a commitment to helping people and businesses prosper. First Citizens Bank has an opportunity for a Sales Support ...
Bank Sales Support Specialist (Commercial Loan Processor)
Scottsdale, AZ · On-site
$57K - $72K/yr
Overview What sets First Citizens apart? Strong leadership, enduring values, and a commitment to helping people and businesses prosper. First Citizens Bank has an opportunity for a Sales Support ...
Bank Sales & Service Representative(Universal Banker/Teller)
Chandler, AZ · On-site
$15.75 - $19.75/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Bank Sales & Service Representative(Universal Banker/Teller)
Chandler, AZ · On-site
$15.75 - $19.75/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Bank Sales & Service Representative (Universal Banker/Teller)
Sun City West, AZ · On-site
$14.75 - $18.50/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Bank Sales & Service Representative (Universal Banker/Teller)
Sun City West, AZ · On-site
$14.75 - $18.50/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Premier Client Banker II
Phoenix, AZ · Hybrid
$17.25 - $21.50/hr
... and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ...
Premier Client Banker II
Phoenix, AZ · Hybrid
$17.25 - $21.50/hr
... and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ...
Premier Client Banker II
Phoenix, AZ · Hybrid
$17.25 - $21.50/hr
... and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ...
Premier Client Banker II
Phoenix, AZ · Hybrid
$17.25 - $21.50/hr
... and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ...
Bank Sales & Service Representative (Universal Banker/Teller)
Sun City West, AZ · On-site
$14.75 - $18.50/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Bank Sales & Service Representative (Universal Banker/Teller)
Sun City West, AZ · On-site
$14.75 - $18.50/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Bank Sales & Service Representative(Universal Banker/Teller)
Chandler, AZ · On-site
$15.75 - $19.75/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Bank Sales & Service Representative(Universal Banker/Teller)
Chandler, AZ · On-site
$15.75 - $19.75/hr
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales ...
Relationship Advisor II
Phoenix, AZ · On-site
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength ...
Relationship Advisor II
Phoenix, AZ · On-site
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength ...
Relationship Advisor II
Phoenix, AZ · Hybrid
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength ...
Relationship Advisor II
Phoenix, AZ · Hybrid
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength ...
Relationship Advisor II
Phoenix, AZ · Hybrid
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength ...
Relationship Advisor II
Phoenix, AZ · Hybrid
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength ...
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. As a ...
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. As a ...
Premier Client Banker II
Phoenix, AZ · On-site
$17.25 - $21.50/hr
... First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
Premier Client Banker II
Phoenix, AZ · On-site
$17.25 - $21.50/hr
... First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
Business Support Specialist I
Phoenix, AZ · On-site
Reside in the Phoenix, AZ area, community association banking/HOA Experience. First Citizens benefits programs are designed to meet our Associates where they are in life. Full-time associates (20 ...
New
Business Support Specialist I
Phoenix, AZ · On-site
Reside in the Phoenix, AZ area, community association banking/HOA Experience. First Citizens benefits programs are designed to meet our Associates where they are in life. Full-time associates (20 ...
New
Reside in the Phoenix, AZ area, community association banking/HOA Experience. First Citizens benefits programs are designed to meet our Associates where they are in life. Full-time associates (20 ...
New
Reside in the Phoenix, AZ area, community association banking/HOA Experience. First Citizens benefits programs are designed to meet our Associates where they are in life. Full-time associates (20 ...
New
Software Engineer II - AWS (Remote)
Phoenix, AZ · On-site +1
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Software Engineer II - AWS (Remote)
Phoenix, AZ · On-site +1
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Business Support Specialist I
Phoenix, AZ · On-site
Reside in the Phoenix, AZ area, community association banking/HOA Experience. First Citizens benefits programs are designed to meet our Associates where they are in life. Full-time associates (20 ...
Business Support Specialist I
Phoenix, AZ · On-site
Reside in the Phoenix, AZ area, community association banking/HOA Experience. First Citizens benefits programs are designed to meet our Associates where they are in life. Full-time associates (20 ...
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Entry Level First Citizens Bank information
What kind of training and support can I expect as an entry-level employee at First Citizens Bank?
What is the difference between Entry Level First Citizens Bank vs Customer Service Representative?
| Aspect | Entry Level First Citizens Bank | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer some college | High school diploma or equivalent; customer service experience helpful |
| Work Environment | Bank branches, office settings, customer interaction | Call centers, bank branches, office settings |
| Employer & Industry Usage | Primarily banking and financial services | Financial institutions, retail banking |
| Common Search & Comparison Intent | Entry level banking roles at First Citizens Bank | Customer service roles in banking |
Both roles involve customer interaction within banking environments. An Entry Level First Citizens Bank position typically refers to initial roles in banking at First Citizens Bank, focusing on basic banking operations. A Customer Service Representative is a similar role found across many financial institutions, emphasizing customer support and service. The main differences are the specific employer and potential job responsibilities, but both require similar credentials and work environments.
What are the key skills and qualifications needed to thrive as an entry level employee at First Citizens Bank, and why are they important?
What entry-level jobs are at First Citizens Bank?
What are entry level positions at First Citizens Bank?
Can you work at an entry level First Citizens Bank with no prior experience?

Full-time
This job post has expired today. Applications are no longer accepted.
First Citizens Bank rating
7.4
Based on 106 frontline employees who took The Breakroom Quiz
108th of 170 rated banks
Job description
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our Phoenix office.
Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.
Silicon Valley Bank's Global Fund Banking (GFB) Team provides commercial banking services to venture capital and private equity firms. The Portfolio Management team is responsible for the timely and accurate processing of loan advances and paydowns as well as compliance reporting documentation review.
This position is responsible for the day-to-day management of a portfolio of private equity clients, focusing on the delivery and maintenance of traditional banking products such as deposits and credit cards. The Associate acts as the primary point of contact for client inquiries, ensuring high levels of service and identifying opportunities for product expansion. This role supports the Director in executing portfolio strategies, maintaining compliance standards, and ensuring the accurate processing of client requests in a high-volume environment.
Responsibilities
- Client Relationship Management - Serves as the daily point of contact for a large roster of small business clients. Addresses inquiries regarding deposit accounts and credit card services. Conducts regular outreach to ensure client satisfaction and retention. Ensures service delivery aligns with the broader Global Fund Banking business plan.
- Portfolio Administration & Support - Handles the administrative requirements for account opening, credit card applications, and treasury service setups. Ensures all client documentation is accurate and submitted within established timelines.
- Compliance & Risk Mitigation - Adheres to all regulatory requirements and internal bank policies. Monitors accounts for unusual activity and ensures Know Your Customer (KYC) data is current for all assigned clients.
Qualifications
Bachelor's Degree and 2 years of experience in Financial Services, Commercial Banking OR High School Diploma or GED and 6 years of experience
Preferred Area of Experience:
- Relationship Management, Portfolio Management, Private Equity and Venture Capital
- High-volume client management
- Deposit operations
- General understanding of Private Equity and Venture Capital private market investment options
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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