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How much do first citizens bank jobs pay per hour?

As of May 28, 2026, the average hourly pay for first citizens bank in the United States is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a First Citizens Bank employee, and why are they important?

To thrive as an employee at First Citizens Bank, you generally need a background in finance or banking, strong numerical skills, and relevant educational qualifications such as a degree in business or finance. Familiarity with banking software systems, financial analysis tools, and regulatory compliance certifications like FINRA or NMLS is typically required for many roles. Excellent customer service, attention to detail, and effective communication are essential soft skills that distinguish top performers. These abilities ensure accurate financial management, regulatory compliance, and positive client experiences, all of which are crucial for the bank's reputation and success.

What are the typical career advancement opportunities for employees at First Citizens Bank?

At First Citizens Bank, employees often have access to a variety of career advancement opportunities, including internal promotions, professional development programs, and cross-departmental moves. The bank values internal mobility and encourages employees to pursue roles that align with their strengths and interests, whether in retail banking, operations, technology, or management. Regular performance reviews, mentorship initiatives, and educational support further help staff grow and achieve their career goals within the organization.

What is a First Citizens Bank employee?

A First Citizens Bank employee is a professional who works for First Citizens Bank, a financial institution that provides a variety of banking services, such as personal and business accounts, loans, mortgages, and investment solutions. Employees can hold various positions, including tellers, customer service representatives, loan officers, and managers. They are responsible for assisting customers with their financial needs, promoting bank products, and ensuring compliance with banking regulations. Employees play a vital role in maintaining customer satisfaction and supporting the bank’s operations.

What is the difference between First Citizens Bank vs Loan Officer?

AspectFirst Citizens BankLoan Officer
CredentialsTypically requires a bachelor's degree in finance, business, or related field; licensing may be required for mortgage loansRequires similar educational background; mortgage loan officers often need state licensing and certifications
Work EnvironmentBank branches, corporate offices, online platformsBank branches, client meetings, remote work
Industry UsageFinancial services, bankingMortgage lending, consumer loans, commercial loans
Common Search/ComparisonFirst Citizens Bank vs Loan Officer

First Citizens Bank and Loan Officers both operate within the banking and financial services industry. While First Citizens Bank is a financial institution offering various banking services, Loan Officers specialize in evaluating and approving loan applications, often requiring similar credentials and working in similar environments. The main difference lies in their roles: First Citizens Bank is the employer, whereas Loan Officers are the professionals providing loan services within or outside the bank.

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First Citizens Bank jobs near you
Infographic showing various First Citizens Bank job openings in the United States as of May 2026, with employment types broken down into 2% Internship, 11% As Needed, 38% Full Time, 43% Part Time, 2% Contract, and 4% Nights. Highlights an 100% Physical job distribution, with an average salary of $41,305 per year, or $19.9 per hour.
Financial Services Representative (Personal Banker)

Financial Services Representative (Personal Banker)

First Citizens Bank

Piedmont, SC

Full-time

Posted 18 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

80th of 141 rated banks

Job description

Overview

A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real estate secured); as well as identifying and referring sales opportunities to the appropriate bank partner.

Qualities of a successful candidate:

Sales Outreach: Self-starter that is disciplined enough to manage daily calling activity to achieve required results.

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Builds trust and confidence with clients

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Influence: Capable of building rapport with different personalities to drive positive results

Agility: Able to process information and move quickly through problem resolution


Responsibilities

The essential functions of the job include the following:

Proactive outreach to generate appointments for sales conversations

Sales conversations to understand banking needs and financial goals

Open deposit accounts and originate loans (including real estate secured loans)

Identify referrals for wealth, mortgage and business/commercial banking


Qualifications

Bachelor's Degree and 1 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program OR High School Diploma or GED and 5 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program

Preferred Area of Experience: Financial services sales, telephone sales

License or Certification Type: In cases where licensing is required, associates must complete the bank sponsored licensing program within 12 months of entering the role

Skill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 1 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program OR High School Diploma or GED and 5 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program

Preferred Area of Experience: Financial services sales, telephone sales

License or Certification Type: In cases where licensing is required, associates must complete the bank sponsored licensing program within 12 months of entering the role

Skill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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