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First Citizens Bank Jobs in Washington (NOW HIRING)

M&T Bank

CRA Mortgage Originator

Oxon Hill, MD · On-site

$30.16 - $50.26/hr

... guidelines, first time homebuyer guidelines and mortgage opportunities that lie therein ... and the citizens of the community bank regions. Relationships will forge with local housing ...

M&T Bank

CRA Mortgage Originator

Oxon Hill, MD · On-site

$30.16 - $50.26/hr

... guidelines, first time homebuyer guidelines and mortgage opportunities that lie therein ... and the citizens of the community bank regions. Relationships will forge with local housing ...

Mtb

CRA Mortgage Originator

Oxon Hill, MD

$30.16 - $50.26/hr

... guidelines, first time homebuyer guidelines and mortgage opportunities that lie therein ... and the citizens of the community bank regions. Relationships will forge with local housing ...

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First Citizens Bank information

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$14

$22

$29

How much do first citizens bank jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for first citizens bank in Washington is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $24.52 per hour, depending on experience, location, and employer.

What is a First Citizens Bank employee?

A First Citizens Bank employee is a professional who works for First Citizens Bank, a financial institution that provides a variety of banking services, such as personal and business accounts, loans, mortgages, and investment solutions. Employees can hold various positions, including tellers, customer service representatives, loan officers, and managers. They are responsible for assisting customers with their financial needs, promoting bank products, and ensuring compliance with banking regulations. Employees play a vital role in maintaining customer satisfaction and supporting the bank’s operations.

What are the typical career advancement opportunities for employees at First Citizens Bank?

At First Citizens Bank, employees often have access to a variety of career advancement opportunities, including internal promotions, professional development programs, and cross-departmental moves. The bank values internal mobility and encourages employees to pursue roles that align with their strengths and interests, whether in retail banking, operations, technology, or management. Regular performance reviews, mentorship initiatives, and educational support further help staff grow and achieve their career goals within the organization.

What are the key skills and qualifications needed to thrive as a First Citizens Bank employee, and why are they important?

To thrive as an employee at First Citizens Bank, you generally need a background in finance or banking, strong numerical skills, and relevant educational qualifications such as a degree in business or finance. Familiarity with banking software systems, financial analysis tools, and regulatory compliance certifications like FINRA or NMLS is typically required for many roles. Excellent customer service, attention to detail, and effective communication are essential soft skills that distinguish top performers. These abilities ensure accurate financial management, regulatory compliance, and positive client experiences, all of which are crucial for the bank's reputation and success.

What is the difference between First Citizens Bank vs Loan Officer?

AspectFirst Citizens BankLoan Officer
CredentialsTypically requires a bachelor's degree in finance, business, or related field; licensing may be required for mortgage loansRequires similar educational background; mortgage loan officers often need state licensing and certifications
Work EnvironmentBank branches, corporate offices, online platformsBank branches, client meetings, remote work
Industry UsageFinancial services, bankingMortgage lending, consumer loans, commercial loans
Common Search/ComparisonFirst Citizens Bank vs Loan Officer

First Citizens Bank and Loan Officers both operate within the banking and financial services industry. While First Citizens Bank is a financial institution offering various banking services, Loan Officers specialize in evaluating and approving loan applications, often requiring similar credentials and working in similar environments. The main difference lies in their roles: First Citizens Bank is the employer, whereas Loan Officers are the professionals providing loan services within or outside the bank.

What are the most commonly searched types of First Citizens Bank jobs in Washington?

The most popular types of First Citizens Bank jobs in Washington are:

What are popular job titles related to First Citizens Bank jobs in Washington?

For First Citizens Bank jobs in Washington, the most frequently searched job titles are:

What job categories do people searching First Citizens Bank jobs in Washington look for?

The top searched job categories for First Citizens Bank jobs in Washington are:

What cities in Washington are hiring for First Citizens Bank jobs?

Cities in Washington with the most First Citizens Bank job openings:

First Citizens Bank jobs near you
Infographic showing various First Citizens Bank job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $46,781 per year, or $22.5 per hour.

Sales & Service Representative (Universal Banker)

First Citizens Bank

Columbia, MD

$19.74 - $26/hr

Full-time

Re-posted 5 days ago

Key responsibilities

  • Process customer transactions and handle customer service requests in the branch.

  • Identify and refer sales opportunities to the appropriate bank team members or specialists.

  • Support the branch team by making client servicing calls and understanding customer needs to promote bank products and services.

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 175 rated banks

Job description

Overview

At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. The successful candidate will demonstrate:

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently


Responsibilities & Qualifications

Duties & Responsibilities:
Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Position Specific Skills:
Financial literacy
Knowledge of retail banking products and services

Qualifications:

  • Basic Qualifications:
    • High School Diploma or GED
    • 6 months customer service experience
  • Additional Skills and Experiences:
    • 1+ years of recent banking experience, ideally as a Bank Teller or Universal Banker
    • 1+ years of experience in bank sales
    • 1+ years of recent, high volume cash-handling ($USD)

Additional Information

The base pay for this position is generally between $19.74 and $26.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1

Qualifications:

The base pay for this position is generally between $19.74 and $26.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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