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Branch Lead Jobs (NOW HIRING)

East West Bank

Branch Operations Lead

Brooklyn, NY · On-site

$26/hr

As a Branch Operations Lead, you will play a key role in: * Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms ...

East West Bank

Branch Operations Lead

Arcadia, CA · On-site

$24 - $27/hr

Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking ...

CR&R Incorporated

Branch Manager

Salt Lake City, UT · On-site

$75K/yr

Lead the team. Grow the business. Branch Operations Manager - Haulaway Salary Range: $75,000 annually plus uncapped commission Haulaway is seeking a Branch Operations Manager to lead daily operations ...

Honor Credit Union

Branch Team Lead

Allegan, MI · On-site

Branch Team Lead - Allegan (Full-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your ...

Honor Credit Union

Branch Team Lead

Allegan, MI · On-site

Branch Team Lead - Allegan (Full-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your ...

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Branch Lead information

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$29

How much do branch lead jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for branch lead in the United States is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Branch Lead vs Branch Manager?

AspectBranch LeadBranch Manager
ResponsibilitiesOversees daily operations, supports staff, ensures customer satisfactionManages overall branch performance, strategic planning, and staff management
Required CredentialsTypically requires relevant experience, sometimes certifications in banking or retailOften requires higher education and managerial certifications
Work EnvironmentFrontline, customer-facing, team supportLeadership, administrative, strategic planning
Industry UsageCommon in banking, retail, and financial servicesUsed across banking, finance, and retail sectors

The main difference between a Branch Lead and a Branch Manager lies in scope and responsibilities. A Branch Lead focuses on daily operations and team support, while a Branch Manager handles overall branch performance and strategic planning. Both roles require relevant experience, but Branch Managers often have higher qualifications and broader responsibilities.

What is a branch lead?

A branch lead is a managerial role responsible for overseeing daily operations, staff management, and customer service at a specific branch of a company. They often coordinate team activities, ensure compliance with company policies, and may handle administrative tasks, requiring strong leadership and communication skills.

Who are the top companies hiring for Branch Lead jobs?

The top employers for Branch Lead jobs are:

What states have the most Branch Lead jobs?

States with the most job openings for Branch Lead jobs include:

What are popular job titles related to Branch Lead jobs?

For Branch Lead jobs, the most frequently searched job titles are:

Branch Lead jobs near you
Infographic showing various Branch Lead job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,701 per year, or $22.5 per hour.

Branch Operations Lead

East West Bank

Brooklyn, NY • On-site

$26/hr

Full-time

Re-posted 13 days ago

East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

118th of 174 rated banks

Job description

Introduction
Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.
Overview
Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Branch Operations Lead, you will play a key role in:
  • Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms (online and mobile)
  • Supervising the junior staff in the branch and providing guidance and approvals as needed
  • Supporting the Assistant Branch Manager in leading the branch team to achieve sales, service, and operational excellence.

We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.
Responsibilities
  • Demonstrate strong customer service skills to assist customers with their financial needs; resolve escalated client complaints/issues promptly and effectively
  • Provide support for branch customers by offering a wide range of bank products and services, including safe deposit box management, merchant/vault and ATM processing, foreign currency exchange and new account opening
  • Train junior branch staff to effectively identify referral and sales opportunities and ensure they are compliant with bank policies and procedures.
  • Refer customers to Business Relationship Managers and/or Financial Consultants for needs assessment to cross-sell bank products
  • Expert in using digital resources and technologies to optimize clients' digital banking experience
  • Inform and educate clients on how to conduct simple transactions through convenient banking options (such as online banking, mobile banking, and ATMs)
  • Provide back up support to the Assistant Branch Manager including branch certifications and audits
  • May perform other duties as assigned

Qualifications
  • High school diploma or general education degree (GED) required; Bachelor's degree preferred
  • 3+ years of customer service, teller, or sales experience within the banking and/or financial service industry
  • Strong working knowledge of branch operations required
  • Familiarity with standard branch technology and teller equipment
  • Strong problem-solving, decision-making, and customer-service skills

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.
Compensation
The base pay range for this position is USD $26.00/Hr. - USD $29.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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