ZipRecruiter

Log In

1

Branch Lead Jobs (NOW HIRING)

East West Bank

Branch Operations Lead

Encino, CA

$24 - $27/hr

Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking ...

East West Bank

Branch Operations Lead

Monterey Park, CA · On-site

$24/hr

As a Branch Operations Lead, you will play a key role in: * Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms ...

East West Bank

Branch Operations Lead

Arcadia, CA · On-site

$24/hr

As a Branch Operations Lead, you will play a key role in: * Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms ...

East West Bank

Branch Operations Lead

Pasadena, CA

$24 - $27/hr

Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking ...

East West Bank

Branch Operations Lead

Flushing, NY · On-site

$26/hr

As a Branch Operations Lead, you will play a key role in: * Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms ...

East West Bank

Branch Operations Lead

Pasadena, CA · On-site

$24/hr

As a Branch Operations Lead, you will play a key role in: * Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms ...

Walden Savings Bank

BRANCH TEAM LEAD

Montgomery, NY · On-site

$23.02 - $28.77/hr

Branch Team Lead Join our Team! We're seeking a customer-focused Branch Team Lead to support daily branch operations while delivering exceptional service. This role is responsible for fulfilling ...

next page

Showing results 1-20

All JobsBranch Lead Jobs

Branch Lead information

See salary details

$10

$22

$29

How much do branch lead jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for branch lead in the United States is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.48 per hour, depending on experience, location, and employer.

What is the highest paid position in a bank?

In banking, the highest paid positions are typically executive roles such as Chief Executive Officer (CEO), Chief Financial Officer (CFO), or Chief Risk Officer (CRO). These roles require extensive experience, leadership skills, and often advanced certifications like an MBA or CFA, and they oversee the bank's strategic direction and operations.

Is a branch manager a stressful job?

A branch manager role can be stressful due to responsibilities such as meeting sales targets, managing staff, and ensuring customer satisfaction. The job often involves handling operational issues and making quick decisions, which can contribute to workplace pressure.

What is a branch manager's salary?

A branch manager's salary typically ranges from $50,000 to $120,000 annually, depending on the industry, location, and experience level. In financial services and retail, salaries tend to be higher, and additional compensation may include bonuses and benefits. Strong leadership, customer service skills, and relevant certifications can influence earning potential.

What is the difference between Branch Lead vs Branch Manager?

AspectBranch LeadBranch Manager
ResponsibilitiesOversees daily operations, supports staff, ensures customer satisfactionManages overall branch performance, strategic planning, and staff management
Required CredentialsTypically requires relevant experience, sometimes certifications in banking or retailOften requires higher education and managerial certifications
Work EnvironmentFrontline, customer-facing, team supportLeadership, administrative, strategic planning
Industry UsageCommon in banking, retail, and financial servicesUsed across banking, finance, and retail sectors

The main difference between a Branch Lead and a Branch Manager lies in scope and responsibilities. A Branch Lead focuses on daily operations and team support, while a Branch Manager handles overall branch performance and strategic planning. Both roles require relevant experience, but Branch Managers often have higher qualifications and broader responsibilities.

What does a branch operations lead do?

A branch operations lead oversees daily activities at a branch, ensuring efficient service delivery, compliance with policies, and staff management. They coordinate between departments, handle customer issues, and often use management tools to monitor performance and operations.
Who are the top companies hiring for Branch Lead jobs? The top employers for Branch Lead jobs are:
What states have the most Branch Lead jobs? States with the most job openings for Branch Lead jobs include:
What are popular job titles related to Branch Lead jobs? For Branch Lead jobs, the most frequently searched job titles are:
Branch Lead jobs near you
Infographic showing various Branch Lead job openings in the United States as of June 2026, with employment types broken down into 46% Full Time, and 54% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,701 per year, or $22.5 per hour.
Branch Operations Lead

Branch Operations Lead

East West Bank

Encino, CA

$24 - $27/hr

Full-time

Posted 2 days ago

Job description

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.


Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.

As a Branch Operations Lead, you will play a key role in:

  • Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms (online and mobile)
  • Supervising the junior staff in the branch and providing guidance and approvals as needed
  • Supporting the Assistant Branch Manager in leading the branch team to achieve sales, service, and operational excellence.

We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.


  • Demonstrate strong customer service skills to assist customers with their financial needs; resolve escalated client complaints/issues promptly and effectively
  • Provide support for branch customers by offering a wide range of bank products and services, including safe deposit box management, merchant/vault and ATM processing, foreign currency exchange and new account opening
  • Train junior branch staff to effectively identify referral and sales opportunities and ensure they are compliant with bank policies and procedures.
  • Refer customers to Business Relationship Managers and/or Financial Consultants for needs assessment to cross-sell bank products
  • Expert in using digital resources and technologies to optimize clients’ digital banking experience
  • Inform and educate clients on how to conduct simple transactions through convenient banking options (such as online banking, mobile banking, and ATMs)
  • Provide back up support to the Assistant Branch Manager including branch certifications and audits
  • May perform other duties as assigned

  • High school diploma or general education degree (GED) required; Bachelor’s degree preferred
  • 3+ years of customer service, teller, or sales experience within the banking and/or financial service industry
  • Strong working knowledge of branch operations required
  • Familiarity with standard branch technology and teller equipment
  • Strong problem-solving, decision-making, and customer-service skills

Applicants must have legal authorization to work in the United States.  We do not offer visa sponsorship at this time.  


The base pay range for this position is USD $24.00/Hr. - USD $27.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Apply