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How much do billing agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for billing agent in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

What is a billing agent?

Billing agents are professionals responsible for preparing, issuing, and managing invoices for goods and services provided by a company. They ensure that clients are billed accurately and payments are collected in a timely manner. Billing agents also handle account discrepancies, process payments, and may communicate with customers to resolve billing issues. Their work is essential for maintaining a company's cash flow and financial records.

What are some common challenges a billing agent may face when working with clients or internal teams?

Billing Agents often encounter challenges related to managing discrepancies between invoices and client expectations, especially when there are changes in service agreements or unclear documentation. Effective communication with both clients and internal departments, such as sales or customer service, is essential to resolve disputes and ensure timely payments. Additionally, handling a high volume of transactions can be demanding, requiring strong organizational skills and attention to detail to minimize errors and maintain accurate records.

What is the difference between Billing Agent vs Accounts Receivable Clerk?

AspectBilling AgentAccounts Receivable Clerk
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; accounting or finance certification optional
Work EnvironmentCustomer service settings, call centers, healthcare, or utility companiesOffice settings, finance departments, healthcare facilities
Employer & Industry UsageUsed across various industries for billing tasksCommonly found in finance and accounting departments
Primary FocusGenerating and sending bills to customersManaging accounts receivable and tracking payments

While both roles involve financial transactions, a Billing Agent primarily focuses on creating and sending bills to customers, often in customer service environments. An Accounts Receivable Clerk manages incoming payments, tracks outstanding balances, and maintains financial records. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Is billing a stressful job?

Billing agents often work in fast-paced environments where accuracy and attention to detail are essential, which can lead to stress, especially during busy periods or when resolving billing discrepancies. However, stress levels vary depending on workload, workplace support, and individual coping skills, and many find the job manageable with proper organization and communication skills.

What are the key skills and qualifications needed to thrive as a billing agent, and why are they important?

To excel as a Billing Agent, you need strong numerical accuracy, attention to detail, and a solid understanding of billing procedures, often supported by a high school diploma or associate degree in accounting or finance. Familiarity with billing software, spreadsheets, and accounting systems such as QuickBooks or SAP is typically required. Excellent organizational skills, customer service orientation, and clear communication help you resolve discrepancies and interact effectively with clients. These competencies ensure timely and accurate invoicing, minimize errors, and support positive client relationships essential for a company's financial health.
More about Billing Agent jobs

What states have the most Billing Agent jobs?

States with the most job openings for Billing Agent jobs include:

What job categories do people searching Billing Agent jobs look for?

The top searched job categories for Billing Agent jobs are:

Billing Agent jobs near you
Infographic showing various Billing Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,166 per year, or $20.3 per hour.

Direct Bill Assistant

Warrior Insurance Network

Chicago, IL • On-site

$16 - $20/hr

Full-time

Re-posted 12 days ago

Job description

We are seeking a Direct Bill Assistant for our busy call center located just a mile south of Midway Airport! The Direct Bill Assistant will provide excellent customer service to collect payments and respond to billing inquiries from external and internal customers. This is an excellent opportunity for a Customer Service Professional who is looking to grow in their profession.DUTIES & RESPONSIBILITIES:Handle high volume of inbound calls from insureds regarding billing.Take payment and billing questions by phoneWork with the underwriting department to resolve billing mattersProcess payments received by mail, phone, walk-ins and online into billing systemsProcess agent sweeps and policy EFT payments on a daily basisProcess premium returns via ACH to agents as neededClose and reconcile all payment batches on a daily basisProcess premium refunds by reviewing all daily system reportsCollection and follow up on NSF premium payments-Insured Drafts and Credit CardPrint and process all checks issuedLoss and Premium refundsReport all checks issued and voided to the bank for positive payMatch and attach claim checks to files verifying approval of paymentPost cash disbursement journalsProcess stop payment requestsDaily filing of journal entries, paid bills, other documentsAssist with other accounting projects as needed.QUALIFICATIONS REQUIRED:Pleasant phone demeanor is a must!Detail oriented and proficient in data entry requiredStrong ability to multitaskStrong Communication skillsProficiency with Excel and WordPREFERRED:High School education minimum with some accounting experience preferredAssociate's degree in business or accounting a plusBilingual- English/Spanish, a plusWarrior Insurance Network (WIN) provides a competitive benefits package to all full-time employees. Following are some of the perks First Chicago employees receive:Competitive SalariesCommitment to your Training & DevelopmentMedical and DentalTelemedicine Benefit401k with a generous company matchPaid Time Off and Paid HolidaysTuition Reimbursement Training ProgramsWellness ProgramFun company sponsored eventsAnd so much more!Estimated Compensation Range: $16/hr.-$20/hr.**Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.
Job Posted by ApplicantPro