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Billing Agent Jobs (NOW HIRING)

Travel Resorts of America

Billing Agent

Southern Pines, NC

$15.25 - $19.75/hr

To assist our members in an array of areas ranging from billing questions to collect Maintenance Fees and Loan payments. To be knowledgeable of the varing memberships and aspects of Travel Resorts of ...

Phenom People

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer ...

ACARA

Pharmacy Technician (Billing)

East Syracuse, NY · On-site

$20 - $22/hr

The Administration Billing Associate is responsible for identifying, researching, rectifying, and ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Aleron

Pharmacy Technician (Billing)

East Syracuse, NY · On-site

$20 - $22/hr

The Administration Billing Associate is responsible for identifying, researching, rectifying, and ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

SPECTRUM

Inbound Sales Representative

San Diego, CA · On-site

$18/hr

High school diploma or equivalent Experience   * +1 year of sales experience, preferably in voice, data or video solutions or 0.5 years of internal billing agent experience with sales success ...

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Billing Agent information

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How much do billing agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for billing agent in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

What is a billing agent?

Billing agents are professionals responsible for preparing, issuing, and managing invoices for goods and services provided by a company. They ensure that clients are billed accurately and payments are collected in a timely manner. Billing agents also handle account discrepancies, process payments, and may communicate with customers to resolve billing issues. Their work is essential for maintaining a company's cash flow and financial records.

What are some common challenges a billing agent may face when working with clients or internal teams?

Billing Agents often encounter challenges related to managing discrepancies between invoices and client expectations, especially when there are changes in service agreements or unclear documentation. Effective communication with both clients and internal departments, such as sales or customer service, is essential to resolve disputes and ensure timely payments. Additionally, handling a high volume of transactions can be demanding, requiring strong organizational skills and attention to detail to minimize errors and maintain accurate records.

What is the difference between Billing Agent vs Accounts Receivable Clerk?

AspectBilling AgentAccounts Receivable Clerk
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; accounting or finance certification optional
Work EnvironmentCustomer service settings, call centers, healthcare, or utility companiesOffice settings, finance departments, healthcare facilities
Employer & Industry UsageUsed across various industries for billing tasksCommonly found in finance and accounting departments
Primary FocusGenerating and sending bills to customersManaging accounts receivable and tracking payments

While both roles involve financial transactions, a Billing Agent primarily focuses on creating and sending bills to customers, often in customer service environments. An Accounts Receivable Clerk manages incoming payments, tracks outstanding balances, and maintains financial records. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Is billing a stressful job?

Billing agents often work in fast-paced environments where accuracy and attention to detail are essential, which can lead to stress, especially during busy periods or when resolving billing discrepancies. However, stress levels vary depending on workload, workplace support, and individual coping skills, and many find the job manageable with proper organization and communication skills.

What are the key skills and qualifications needed to thrive as a billing agent, and why are they important?

To excel as a Billing Agent, you need strong numerical accuracy, attention to detail, and a solid understanding of billing procedures, often supported by a high school diploma or associate degree in accounting or finance. Familiarity with billing software, spreadsheets, and accounting systems such as QuickBooks or SAP is typically required. Excellent organizational skills, customer service orientation, and clear communication help you resolve discrepancies and interact effectively with clients. These competencies ensure timely and accurate invoicing, minimize errors, and support positive client relationships essential for a company's financial health.
More about Billing Agent jobs

What states have the most Billing Agent jobs?

States with the most job openings for Billing Agent jobs include:

What job categories do people searching Billing Agent jobs look for?

The top searched job categories for Billing Agent jobs are:

Billing Agent jobs near you
Infographic showing various Billing Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,166 per year, or $20.3 per hour.

Billing Agent

Travel Resorts of America

Southern Pines, NC

$15.25 - $19.75/hr

Full-time

Re-posted 5 days ago

Job description

To assist our members in an array of areas ranging from billing questions to collect Maintenance Fees and Loan payments.

To be knowledgeable of the varing memberships and aspects of Travel Resorts of America.

  • Skip Trace - Use all internet databases, member files, and other tools to locate customers and update demographic data.
  • Inbound/Outbound calls with delinquent members to collect payments and negotiate payment arrangements
  • Use verbal communication skills to gather information about the customer’s current financial situation and negotiate the best possible arrangement
  • Research disputed membership claims to insure thorough and complete investigation is made and resolution is fair and justified.
  • Maintain good customer relations by keeping abreast of all company/department policies to be able to answer questions and concerns with timely and knowledgeable responses.
  • Obtain and examine all relevant information to assess validity of complaints and determine possible causes that initiated member complaint. 
  • Record all transactions and customer notes within the Loan Management system
  • High school diploma or equivalent
  • Preferable past collection agency and IT knowledge
  • Experience in customer service
  • Proficient in Microsoft Office
  • Good interpersonal skills

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