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Benefits Manager Jobs in Springfield, MA (NOW HIRING)

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Benefits Manager information

See Springfield, MA salary details

$38.4K

$88K

$140.5K

How much do benefits manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for benefits manager in Springfield, MA is $88,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $104,100.00 per year, depending on experience, location, and employer.

What is the difference between Benefits Manager vs Benefits Coordinator?

AspectBenefits ManagerBenefits Coordinator
CredentialsBachelor’s degree, certifications like CEBS or CPPHigh school diploma or associate’s degree, relevant certifications optional
Work EnvironmentStrategic planning, policy development, management rolesAdministrative support, benefits enrollment, employee communication
Employer & Industry UsageUsed in HR departments across various industries for overseeing benefits programsFound in HR teams, focusing on benefits administration and employee assistance

Benefits Managers focus on developing and managing employee benefits programs, requiring strategic planning and certifications. Benefits Coordinators handle day-to-day benefits administration and employee communication. Both roles are essential in HR but differ in scope and responsibilities.

How much do benefits managers make?

Benefits managers in the United States typically earn a median annual salary of around $85,000, with salaries ranging from approximately $55,000 to over $125,000 depending on experience, location, and company size. In Florida, the average salary tends to be slightly below the national median due to regional economic factors. Experience, certifications such as the Certified Employee Benefits Specialist (CEBS), and the size of the organization can influence earnings for benefits managers.

What does a benefits manager do?

Companies hire benefits managers to oversee employee benefit programs, including pay and group insurance. Benefits managers work in the company’s Human Resources (HR) department and manage the process of enrolling, updating, and distributing benefits. Benefits managers review employee benefit vendor options, compare employee benefit plans to those of similar companies, prepare proposals for new employee benefit programs, and handle complaints about employee pay, insurance claims, and similar issues.

What are the key skills and qualifications needed to thrive as a benefits manager, and why are they important?

To thrive as a Benefits Manager, you need a deep understanding of employee benefits programs, compliance regulations, and typically a bachelor's degree in human resources or a related field. Familiarity with HR information systems (HRIS), benefits administration software, and knowledge of laws such as ERISA and ACA are crucial. Strong analytical abilities, attention to detail, and excellent interpersonal communication help you effectively support employees and coordinate with vendors. These skills ensure accurate administration, legal compliance, and employee satisfaction within an organization.

How does a benefits manager typically collaborate with HR and finance teams to ensure effective benefits administration?

A Benefits Manager works closely with both HR and finance departments to align benefits programs with company policies and budgets. This collaboration often involves coordinating open enrollment processes, resolving employee inquiries, and ensuring compliance with regulations. Benefits Managers also partner with finance to analyze costs and optimize plan offerings, while working with HR to communicate changes and gather employee feedback. Effective cross-departmental communication is essential for smooth administration and continual improvement of benefits packages.

What does a benefits manager do?

A Benefits Manager is responsible for designing, implementing, and overseeing an organization's employee benefits programs, such as health insurance, retirement plans, and wellness initiatives. They ensure these programs comply with legal requirements and stay competitive within the industry. Benefits Managers also communicate plan details to employees, answer questions, and work with vendors to administer the benefits effectively. Their goal is to attract and retain talent while managing costs for the employer.
More about Benefits Manager jobs
What are the most commonly searched types of Benefits jobs in Springfield, MA? The most popular types of Benefits jobs in Springfield, MA are:
What job categories do people searching Benefits Manager jobs in Springfield, MA look for? The top searched job categories for Benefits Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Benefits Manager jobs? Cities near Springfield, MA with the most Benefits Manager job openings:
Benefits Manager jobs near you
Infographic showing various Benefits Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $87,926 per year, or $42.3 per hour.

Account Manager- Employee Benefits

Insurance Office of America

Springfield, MA

Full-time

Medical, Retirement

Re-posted 21 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Description

Job Description:

Title: Account Manager – Employee Benefits 

Work Mode: Remote (Eastern and Central Times Zones Only) | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. 

 
Key Responsibilities: 

  • Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. 

  • Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. 

  • Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. 

  • Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. 

  • Business Growth: Identify and act on sales opportunities to grow IOA business. 

  • New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. 

  • Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. 

  • Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. 

  • Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. 

  • Value-Added Solutions: Identify and implement value-added solutions for clients. 

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. 

  • Communication: Maintain transparent communication with Producers and team members. 

  • Compliance: Ensure adherence to company policies and industry standards. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience 

  • Required active licensing 

  • Exceptional customer service and communication skills 

  • Strong organizational, delegation, and decision-making skills 

  • High accuracy in handling large work volumes 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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