Benefits Assistant Jobs in Springfield, MA (NOW HIRING)

East Hartford, CT - East Hartford, CT 06118

The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential.

Position Description Summary/Purpose:

The primary function of this position is to maintain the front desk and is responsible for greeting and assisting visitors, prospective students, staff and faculty entering the admissions suite. This position will be performing administrative, clerical and student assistance for the Enrollment Department.

Essential Job Functions/Primary Responsibilities:

• Greet and assist prospective students, visitors, staff and faculty entering the admissions suite.
• Assists students; both via phone and in person.
• Tracks and maintains various departments records and reports
• Performs general clerical duties such as filing, photocopying, uploading documents, faxing and mailing.
• Opens, sorts and distributes incoming correspondence.
• Maintains office supply inventories and coordinates maintenance of office equipment.
• Manages teamwork assignments.
• Responsible for taking meeting minutes when needed.
• Assists and supports the enrollment department needs.
• Collaborate and assist the enrollment coordinator and enrollment specialist with special projects, assignments and other things as needed.
• Must have flexibility to work some weekends.
• Conducts all work in a safe manner and all work safety practices are followed.

Other Functions:

• Performs similar or related work as required, directed or as situation permits.
• Continues professional development and training; keeps current with trends.
• Assists other department staff as needed to promote a team effort.

Knowledge, Ability and Skill:

• Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity.
• Microsoft Office skills
• Good written and verbal communication skills
• Attention to detail and accuracy and ability to assess and solve problems.
• Ability to maintain the highest levels of confidentiality.

Minimum Required Qualifications:

• Minimum associate degree required
• Customer service experience 1+ years
• Working in a diverse environment is a plus!

Physical and Mental Requirements:

Outdoor Weather Conditions - X

Work with fumes or airborne particles - X

Work near moving mechanical parts - X

Risk of electrical shock - X

Vibration - X

Physical Activity - None - Under 1/3 - 1/3 to 2/3 - Over 2/3

Standing - X

Walking - X

Sitting - X

Talking & Hearing - X

Using hands/fingers to handle/feel - X

Climbing or balancing - X

Bending, pulling, pushing - X

Driving - X

Lifting Requirements - None - Under 1/3 - 1/3 to 2/3 - Over 2/3

Up to 10 pounds - X

Up to 25 pounds - X

Up to 50 pounds - X

Up to 75 pounds - X

Up to 100 pounds - X

Over 100 pounds - X

Vision Requirements:

_X_ Close vision (i.e. clear vision at 20 inches or less)

___ Distance vision (i.e. clear vision at 20 feet or more)

___ Color vision (i.e. ability to identify and distinguish colors)

___ Peripheral vision (i.e. ability to observe an area that can be seen up and down or

left and right while the eyes are fixed on a given point)

___ Depth perception (i.e. three-dimensional vision, ability to judge distances and

spatial relationships)

___ No special vision requirements

Full-Time Employee Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• 401k employer match
• Employee & dependent life insurance
• Great tuition benefits for employee, spouse & dependents
• PTO program

(This job description does not constitute an employment agreement between Goodwin University and employee. It is used as a guide for personnel actions and is subject to change by the employer as the needs of the employer and requirements of the job change.)