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Behavioral Health Case Manager Jobs in Puerto Rico

San Juan Capestrano

Charge Nurse

San Juan, PR

... behavioral health care activities of the unit. * Schedule staff to ensure full coverage at all ... Communicate therapeutically and professionally with patients, visitors, case managers, coworkers ...

Veterans Health Administration

$89K - $116K/yr

... management, and direction of the Recreation Therapy Department with services offered to ... Acute Behavioral Health Inpatient Care Unit (ABHICU), Psychosocial Rehabilitation and Recovery ...

Veterans Health Administration

$89K - $116K/yr

... management, and direction of the Recreation Therapy Department with services offered to ... Acute Behavioral Health Inpatient Care Unit (ABHICU), Psychosocial Rehabilitation and Recovery ...

Costco

Loss Prevention Clerk

Bayamon, PR · On-site

Enters cases into case management system Nettrack. * Maintains evidence collected and reports files ... off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee ...

OncoHealth

Case Review Representative

Guaynabo, PR · On-site

Triage and manage inbound emails from health plan clients, routing case specific emails to an appropriate team member, and resolving tier 1 level issues * Triage request/claims processing issues to ...

Boys & Girls Club

SOCIAL WORKER IDE-PR

San Juan, PR · On-site

$22.50/hr

Provide case management for children and, occasionally, adolescents, ensuring timely interventions ... behavioral management, and related developmental competencies. * Conduct interviews with minors and ...

Boys & Girls Club

SOCIAL WORKER IDE-PR

Arecibo, PR · On-site

$22.50/hr

Provide case management for children and, occasionally, adolescents, ensuring timely interventions ... behavioral management, and related developmental competencies. * Conduct interviews with minors and ...

Alivia Health

PR · On-site

Ensure effective handling of incoming calls from patients, healthcare providers, payers, and other ... Monitor and assess staff compliance with company rules and procedures related to behavior with ...

Alivia Health

PR · On-site

Ensure effective handling of incoming calls from patients, healthcare providers, payers, and other ... Monitor and assess staff compliance with company rules and procedures related to behavior with ...

Boys & Girls Club

YOUTH GROUP FACILITATOR

Bayamon, PR · On-site

$14/hr

Community Outreach & Case Manager STATUS : o Full time - Hourly o Full time - Salary ü Part Time - ... behavior, social and emotional development, and physical and psychological health of participants.

Boys & Girls Club

YOUTH GROUP FACILITATOR

San Juan, PR · On-site

$14/hr

Community Outreach & Case Manager STATUS : o Full time - Hourly o Full time - Salary ü Part Time - ... behavior, social and emotional development, and physical and psychological health of participants.

Boys & Girls Club

YOUTH GROUP FACILITATOR

San Juan, PR · On-site

$14/hr

Community Outreach & Case Manager STATUS : o Full time - Hourly o Full time - Salary ü Part Time - ... behavior, social and emotional development, and physical and psychological health of participants.

Boys & Girls Club

YOUTH GROUP FACILITATOR

San Juan, PR · On-site

$14/hr

Community Outreach & Case Manager STATUS : o Full time - Hourly o Full time - Salary ü Part Time - ... behavior, social and emotional development, and physical and psychological health of participants.

Boys & Girls Club

PR · On-site

$37K - $47K/yr

Effectively manage workload and ensure accurate record-keeping and documentation 26. Maintain ... case notes to support positive child and family outcomes. 27. Complete data entry for health ...

DJC Law

Attorney

San Juan, PR · On-site

$60K - $80K/yr

Collaborate closely with case managers, investigators, and medical professionals to strengthen ... Health and Wellness benefits * Opportunities for professional growth within a collaborative ...

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All JobsBehavioral Health Case JobsBehavioral Health Case Manager JobsBehavioral Health Case Manager Jobs in Puerto Rico

Behavioral Health Case Manager information

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

More about Behavioral Health Case Manager jobs

What job categories do people searching Behavioral Health Case Manager jobs in Puerto Rico look for?

The top searched job categories for Behavioral Health Case Manager jobs in Puerto Rico are:

What are popular job titles related to Behavioral Health Case Manager jobs in PR?

For Behavioral Health Case Manager jobs in PR, the most frequently searched job titles are:

Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Charge Nurse

San Juan Capestrano

San Juan, PR

Full-time

Posted 17 days ago

Job description

Overview

PURPOSE STATEMENT:

Responsible for directing care to patients, facilitating work flow, service as a clinical resource for staff, and for providing team leadership on a shift to shift basis. health/nursing services in a positive, empathetic, and professional attitude toward customers at all times. Collaborate with others to ensure that all patients' physical, biopsychosocial, age, developmental and cultural needs are met and when they are not met, acknowledges and works to resolve customer complaints. Recognizes that patient safety is a top priority.

Responsibilities

  • Role models expectations related to customer service and demonstrates a sense of urgency related to the importance of patient safety

  • Oversee a unit or work group for a specified shift.

  • Provide direct care for patients as well as monitor and coordinate other nurses and members of the staff on the daily medical or behavioral health care activities of the unit.

  • Schedule staff to ensure full coverage at all times and to ensure effective application of services.

  • Lead, guide and train employees performing work.

  • Oversee and provide direct nursing evaluation, consultation and other related care to patients as required.

  • Coordinate services and maintain communication with other departments or staff as required.

  • Oversee quality assurance activities and compliance to operational standards, participate in program development, development or implementation of operating policy and procedure and promote continuous improvement of workplace safety and environmental practices as requested.

  • Communicate therapeutically and professionally with patients, visitors, case managers, coworkers and others in an effective manner.

  • Complete and maintain required documentation.

OTHER FUNCTIONS:  

Perform other functions and tasks as assigned. 

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

BSN preferred.

Current registered nursing license in State of facility required

One year experience as a registered nurse preferred

6 months of experience as a registered nurse required

One or more years experience in behavioral health/psychiatric/addiction recovery environment (inpatient or outpatient) preferred.

Some experience as a change RN preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

Current RN license within the state where facility is providing service.

CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

First aid may be required based on state or facility.

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

Employment Type: FULL_TIME

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