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Bdc Representative Jobs in Delaware (NOW HIRING)

Union Park Automotive Group

Automotive BDC

Wilmington, DE · On-site

$14.50 - $19.50/hr

We are seeking a highly motivated and organized individual to join our team as an Automotive BDC (Business Development Center). In this role, you will be responsible for generating leads, following ...

Union Park Automotive Group

Automotive BDC

Wilmington, DE · On-site

$14.50 - $19.50/hr

We are seeking a highly motivated and organized individual to join our team as an Automotive BDC (Business Development Center). In this role, you will be responsible for generating leads, following ...

PRICE AUTOMOTIVE GROUP

SERVICE BDC AGENT

Dover, DE

CUSTOMER SERVICE/BDC AGENT CALLING ALL RETAIL SALES, CUSTOMER SERVICE, AND RECENT COLLEGE GRADS!! The Price Automotive Group has been family owned and operated for over 40 years. If you are looking ...

PRICE AUTOMOTIVE GROUP

SALES BDC AGENT

Dover, DE · On-site

CUSTOMER SERVICE/BDC AGENT The Price Automotive Group has been family owned and operated for over 40 years. If you are looking for a company that you can build a future with, we are a long-standing ...

PRICE AUTOMOTIVE GROUP

SERVICE BDC AGENT

Dover, DE

CUSTOMER SERVICE/BDC AGENT CALLING ALL RETAIL SALES, CUSTOMER SERVICE, AND RECENT COLLEGE GRADS!! The Price Automotive Group has been family owned and operated for over 40 years. If you are looking ...

PRICE AUTOMOTIVE GROUP

SALES BDC AGENT

Dover, DE · On-site

CUSTOMER SERVICE/BDC AGENT CALLING ALL RETAIL SALES, CUSTOMER SERVICE, AND RECENT COLLEGE GRADS!! The Price Automotive Group has been family owned and operated for over 40 years. If you are looking ...

PRICE AUTOMOTIVE GROUP

SERVICE BDC AGENT

Dover, DE · On-site

CUSTOMER SERVICE/BDC AGENT CALLING ALL RETAIL SALES, CUSTOMER SERVICE, AND RECENT COLLEGE GRADS!! The Price Automotive Group has been family owned and operated for over 40 years. If you are looking ...

AlphaGraphics - US816

Customer Service Representative

Bear, DE · On-site

$15.50 - $21/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Flexible Scheduling * Hard work, collaboration, humanity, fun, and laughter * Career path development More than ...

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All JobsBdc Representative JobsBdc Representative Jobs in Delaware

Bdc Representative information

See Delaware salary details

$9

$18

$29

How much do bdc representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for bdc representative in Delaware is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What is the difference between a sales rep and a BDC representative?

A BDC (Business Development Center) representative primarily handles inbound and outbound customer inquiries, schedules appointments, and qualifies leads, focusing on lead generation and customer follow-up. A sales representative actively works to close deals, present vehicles, negotiate prices, and finalize sales, often requiring strong product knowledge and sales skills. Both roles may use CRM tools and require communication skills, but their primary functions differ within the sales process.

How do BDC agents get paid?

BDC (Business Development Center) representatives typically earn a combination of base salary and commissions or bonuses based on their performance, such as generating leads or setting appointments. Compensation structures can vary by dealership but often include incentives tied to sales or customer engagement metrics.

What are BDC Representatives?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC Representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is a BDC representative?

A BDC (Business Development Center) representative is responsible for handling customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What are the key skills and qualifications needed to thrive as a BDC Representative, and why are they important?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

What is the highest paying job in a dealership?

In a dealership, the highest paying roles are typically management positions such as General Manager or Dealer Principal, who oversee operations and sales. These roles often earn six-figure salaries and may include bonuses based on performance, requiring strong leadership, industry experience, and financial acumen.
What are popular job titles related to Bdc Representative jobs in Delaware? For Bdc Representative jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Bdc Representative jobs in Delaware look for? The top searched job categories for Bdc Representative jobs in Delaware are:
What are popular job titles related to Bdc Representative jobs in DE? For Bdc Representative jobs in DE, the most frequently searched job titles are:
Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Delaware as of July 2026, with employment types broken down into 4% Internship, 17% As Needed, 36% Full Time, 4% Part Time, 25% Temporary, and 14% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $37,608 per year, or $18.1 per hour.
Automotive BDC

Automotive BDC

Union Park Automotive Group

Wilmington, DE • On-site

$14.50 - $19.50/hr

Full-time

Re-posted 18 days ago

Job description

Job Summary:
We are seeking a highly motivated and organized individual to join our team as an Automotive BDC (Business Development Center). In this role, you will be responsible for generating leads, following up with potential customers, and assisting with customer inquiries through various communication channels. Your main goal will be to schedule appointments and provide excellent customer service to drive business growth and maintain strong customer relationships.
Responsibilities:
- Generate leads by managing and responding to customer inquiries received via phone calls, emails, and online chat processes.
- Follow up with potential customers to schedule appointments and confirm information.
- Provide exceptional customer service by addressing customer concerns, answering questions, and resolving issues promptly.
- Maintain accurate and up-to-date customer records in the CRM system.
- Collaborate with service team members to ensure smooth transition of leads and customer information.
- Assist with administrative tasks such as data entry, reporting, and document management.
- Stay updated on product knowledge and industry trends to effectively communicate with customers.
Qualifications:
- High school diploma or equivalent required; some college education preferred.
- Previous experience in a customer service or call center role is desired.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build rapport and establish long-lasting relationships with customers.
- Proficient in using CRM systems, MS Office Suite (Word, Excel, Outlook), and online chat platforms.
- Ability to multitask and prioritize workload in a fast-paced environment.
- Detail-oriented and highly organized with the ability to follow processes and procedures accurately.
- Knowledge of the automotive industry and automotive terminology is a plus.
- Problem-solving skills and ability to handle customer complaints or difficult situations effectively.
- Flexibility to work evenings and weekends as needed.
We offer a competitive salary and benefits package, along with opportunities for growth and development within our organization. Join our team and contribute to our success by providing outstanding customer service and helping drive business growth in the automotive industry. Apply today!

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