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Bdc Representative Jobs in Delaware (NOW HIRING)

Nucar Auto Group

Service BDC Representative

New Castle, DE

$14.50 - $19.50/hr

BDC Representative Responsibilities: * Answering incoming phone calls and online enquiries. * Logging customer details and comments in our system. * Scheduling appointments and following up with any ...

New

Union Park Automotive Group

Automotive BDC

Wilmington, DE · On-site

$14.50 - $19.50/hr

We are seeking a highly motivated and organized individual to join our team as an Automotive BDC (Business Development Center). In this role, you will be responsible for generating leads, following ...

Union Park Automotive Group

Automotive BDC

Wilmington, DE

$14.50 - $19.50/hr

We are seeking a highly motivated and organized individual to join our team as an Automotive BDC (Business Development Center). In this role, you will be responsible for generating leads, following ...

AlphaGraphics

Customer Service Representative

Bear, DE · On-site

$15.50 - $21/hr

Retail Customer Service Representative Perks and Benefits: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development More than ...

Archer Travel Service, Inc

Customer Representative

Dover, DE · On-site

$12.75 - $17.25/hr

About the job Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel ...

Sharpened Image, Inc.

Customer Service Representative

Dover, DE · On-site

$16 - $21.75/hr

My Account Job Openings >> Customer Service Representative Customer Service Representative Summary Title: Customer Service Representative ID: 1203 Job Type: Temporary Location: Dover, DE Posting Date ...

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All JobsBdc Representative JobsBdc Representative Jobs in Delaware

Bdc Representative information

See Delaware salary details

$9

$18

$29

How much do bdc representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for bdc representative in Delaware is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What is a BDC representative?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

How do BDC representatives get paid?

BDC (Business Development Center) representatives are typically paid through a combination of base salary and commissions or bonuses based on sales or appointment-setting performance. Compensation structures often include incentives to motivate lead generation and customer engagement, and some roles may also offer benefits or performance-based rewards.

What are the key skills and qualifications needed to thrive as a BDC representative?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.
What are popular job titles related to Bdc Representative jobs in Delaware? For Bdc Representative jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Bdc Representative jobs in Delaware look for? The top searched job categories for Bdc Representative jobs in Delaware are:
What are popular job titles related to Bdc Representative jobs in DE? For Bdc Representative jobs in DE, the most frequently searched job titles are:
Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Delaware as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $37,608 per year, or $18.1 per hour.

Service BDC Representative

Nucar Auto Group

New Castle, DE

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

The role of a Service Business Development Representative is to increase the service traffic of the dealership by handling inbound service calls, making outbound calls, and producing solid and specific appointments for the service department.


BDC Representative Responsibilities:

  • Answering incoming phone calls and online enquiries.
  • Logging customer details and comments in our system.
  • Scheduling appointments and following up with any "no show" customers.
  • Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
  • Adhering to all company policies and procedures.
  • Maintaining contact with customers to ensure they are happy with our service.
  • Ensuring potential customers are aware of any promotions.
  • Assisting with various other tasks at the dealership.

Skills:

  • Highly motived
  • Good time management skills
  • Proven track record of achieving or over-achieving goals
  • Outstanding communication skills
  • Professional work ethic
  • Great attitude with a high-energy personality
  • Superior customer service skills
  • Scheduling experience preferred
  • Customer service experience preferred
  • Automotive experience helpful

Benefits:

  • Medical/Dental/Vision Insurance
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k)
  • Paid Sick time
  • Vacation time

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