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Bdc Manager Jobs in Delaware (NOW HIRING)

Union Park Automotive Group

Automotive BDC

Wilmington, DE · On-site

$14.50 - $19.50/hr

We are seeking a highly motivated and organized individual to join our team as an Automotive BDC ... Responsibilities: - Generate leads by managing and responding to customer inquiries received via ...

Union Park Automotive Group

Automotive BDC

Wilmington, DE

$14.50 - $19.50/hr

We are seeking a highly motivated and organized individual to join our team as an Automotive BDC ... Responsibilities: - Generate leads by managing and responding to customer inquiries received via ...

PRICE AUTOMOTIVE GROUP

SALES BDC AGENT

Dover, DE · On-site

... you to manage phone and internet leads. Finally, this position will strive to generate repeat ... Successful BDC/Internet sales professionals have come from a variety of backgrounds. The ideal ...

cookboardman

Account Manager

Wilmington, DE · On-site

As an Account Manager, you'll serve as a trusted advisor to clients, identifying their security and access needs and delivering integrated solutions that span access control, video surveillance, and ...

cookboardman

Account Manager

Wilmington, DE · On-site

As an Account Manager, you'll serve as a trusted advisor to clients, identifying their security and access needs and delivering integrated solutions that span access control, video surveillance, and ...

Cook & Boardman

Account Manager

Wilmington, DE · On-site

As an Account Manager, you'll serve as a trusted advisor to clients, identifying their security and access needs and delivering integrated solutions that span access control, video surveillance, and ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Delaware

Bdc Manager information

See Delaware salary details

$19K

$69.3K

$115.6K

How much do bdc manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for bdc manager in Delaware is $69,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,600.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Delaware?

The most popular types of Bdc jobs in Delaware are:

What are popular job titles related to Bdc Manager jobs in Delaware?

For Bdc Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Bdc Manager jobs in Delaware look for?

The top searched job categories for Bdc Manager jobs in Delaware are:

What cities in Delaware are hiring for Bdc Manager jobs?

Cities in Delaware with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Delaware as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $69,253 per year, or $33.3 per hour.

Service BDC Representative

Nucar Auto Group

New Castle, DE

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

The role of a Service Business Development Representative is to increase the service traffic of the dealership by handling inbound service calls, making outbound calls, and producing solid and specific appointments for the service department.


BDC Representative Responsibilities:

  • Answering incoming phone calls and online enquiries.
  • Logging customer details and comments in our system.
  • Scheduling appointments and following up with any "no show" customers.
  • Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
  • Adhering to all company policies and procedures.
  • Maintaining contact with customers to ensure they are happy with our service.
  • Ensuring potential customers are aware of any promotions.
  • Assisting with various other tasks at the dealership.

Skills:

  • Highly motived
  • Good time management skills
  • Proven track record of achieving or over-achieving goals
  • Outstanding communication skills
  • Professional work ethic
  • Great attitude with a high-energy personality
  • Superior customer service skills
  • Scheduling experience preferred
  • Customer service experience preferred
  • Automotive experience helpful

Benefits:

  • Medical/Dental/Vision Insurance
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k)
  • Paid Sick time
  • Vacation time

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