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Bdc Manager Jobs in Delaware (NOW HIRING)

ModernControls LLC

BAS Account Manager

New Castle, DE · On-site

This role is responsible for managing existing client relationships while identifying new opportunities for service agreements, system upgrades, and energy solutions. The ideal candidate understands ...

Iff

Bakery Account Manager

Wilmington, DE

Build and manage strong relationships with key internal and external stakeholders. * Maintain a resilient, proactive mindset to meet customer expectations. * Provide technical/application insights to ...

Lighting Unlimited

Business Development Manager

Dover, DE · Remote

$6.3K - $18K/mo

The Business Development Manager is responsible for driving revenue growth, expanding market share, and identifying new business opportunities for our industrial valve portfolio (safety, relief and ...

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Bdc Manager information

See Delaware salary details

$19K

$69.3K

$115.6K

How much do bdc manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for bdc manager in Delaware is $69,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,600.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Delaware?

The most popular types of Bdc jobs in Delaware are:

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For Bdc Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Bdc Manager jobs in Delaware look for?

The top searched job categories for Bdc Manager jobs in Delaware are:

What cities in Delaware are hiring for Bdc Manager jobs?

Cities in Delaware with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Delaware as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $69,253 per year, or $33.3 per hour.

BAS Account Manager

New Castle, DE • On-site

ModernControls LLC
Construction • 51 - 200 employees
Learn more about ModernControls LLCexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

ModernControls is seeking a driven and customer-focused Building Automation Systems (BAS) Account Manager to support and grow our service and controls business across the Mid-Atlantic region. This role is responsible for managing existing client relationships while identifying new opportunities for service agreements, system upgrades, and energy solutions. The ideal candidate understands building automation, is comfortable in front of customers, and can bridge the gap between technical teams and business outcomes.
Position Summary
The Building Automation Systems (BAS) Account Manager is responsible for developing, managing, and expanding client relationships within assigned accounts. This role serves as the primary point of contact for customers, ensuring high levels of satisfaction while driving revenue growth through service agreements, system upgrades, and project opportunities.
The BAS Account Manager works closely with operations, project management, and service teams to deliver solutions that align with customer needs and company objectives.
Key Responsibilities
Client Relationship Management
Serve as the primary liaison for assigned BAS accounts
Build and maintain strong, long-term customer relationships
Conduct regular client check-ins, site visits, and business reviews
Ensure customer satisfaction and retention across all service lines
Sales & Business Development
Identify and pursue new business opportunities within existing accounts
Develop and present proposals for service agreements, retrofits, and system upgrades
Drive growth in maintenance contracts, energy optimization solutions, and capital projects
Meet or exceed assigned revenue and margin targets
Account Strategy & Planning
Develop account plans to support long-term growth and retention
Understand client facilities, systems, and operational needs
Coordinate with internal teams to align resources with customer requirements
Project & Service Coordination
Partner with Project Managers and Service Teams to ensure successful execution
Monitor project progress, customer expectations, and overall delivery
Assist in resolving issues, escalations, and service concerns
Financial Oversight
Manage account profitability, including pricing, margins, and contract performance
Support billing, change orders, and contract renewals
Track and report on key performance metrics
Reporting & CRM Management
Maintain accurate records in CRM and internal systems
Provide regular updates on pipeline, forecasts, and account status
Support leadership with reporting and strategic insights
Reporting & CRM Management
Maintain accurate records in CRM and internal systems
Provide regular updates on pipeline, forecasts, and account status
Support leadership with reporting and strategic insights
Requirements
Education & Experience
Bachelor's degree in Business, Engineering, or related field preferred
5+ years of experience in BAS, HVAC, controls, or related industry
Proven track record in account management or technical sales
Technical Knowledge
Strong understanding of building automation systems (e.g., Johnson Controls Metasys, Siemens Desigo, Honeywell systems)
Familiarity with HVAC systems, controls integration, and energy management
Ability to interpret technical drawings, specifications, and system designs
Skills & Competencies
Strong communication and relationship-building skills
Proven ability to manage multiple accounts and priorities
Financial acumen with understanding of margins and contract structures
Problem-solving and conflict resolution skills
Self-motivated with a results-driven mindset
Working Conditions
Combination of office and field environment
Regular travel to client sites required
Occasional after-hours support for critical client needs
Compensation & Benefits
Competitive base salary
Company vehicle or car allowance
Company Paid Health Insurance
Dental, and vision insurance
401(k) with company contribution
Paid time off and holidays
Core Values Alignment
The BAS Account Manager is expected to embody and promote the company's core values:
Run Toward the Fire
Never Give Up
Held to a Higher Standard
My Word is Our Bond
Be Modern
Have Each Other's Back
Success Metrics
Revenue growth within assigned accounts
Contract renewal and retention rates
Customer satisfaction scores
Gross margin performance
Pipeline development and close rate

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