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Bdc Manager Jobs in California (NOW HIRING)

BDC

Costa Mesa, CA ยท On-site

$18 - $20/hr

```html The BDC at Theodore Robins Ford plays a crucial role in driving customer engagement and ... This position is responsible for managing inbound and outbound calls related to the service ...

BDC

Costa Mesa, CA ยท On-site

$18 - $20/hr

```html The BDC at Theodore Robins Ford plays a crucial role in driving customer engagement and ... This position is responsible for managing inbound and outbound calls related to the service ...

BDC

Costa Mesa, CA ยท On-site

$18 - $20/hr

```html The BDC at Theodore Robins Ford plays a crucial role in driving customer engagement and ... This position is responsible for managing inbound and outbound calls related to the service ...

call Center Specialist

Folsom, CA ยท On-site

$18 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BDC Manager SUMMARY The Business Development Representative focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls and making outbound calls which ...

call Center Specialist

Folsom, CA ยท On-site

$18 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BDC Manager SUMMARY The Business Development Representative focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls and making outbound calls which ...

call Center Specialist

Folsom, CA

$18 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BDC Manager SUMMARY The Business Development Representative focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls and making outbound calls which ...

Sales BDC Representative

Alhambra, CA ยท On-site

$3.2K - $6.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain accurate customer information and detailed notes in the CRM. * Work closely with the sales ... Previous Automotive Sales BDC experience is required. * Experience working in a dealership ...

Sales BDC Representative

Alhambra, CA ยท On-site

$3.2K - $6.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain accurate customer information and detailed notes in the CRM. * Work closely with the sales ... Previous Automotive Sales BDC experience is required. * Experience working in a dealership ...

Sales BDC Representative

Alhambra, CA ยท On-site

$3.2K - $6.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain accurate customer information and detailed notes in the CRM. * Work closely with the sales ... Previous Automotive Sales BDC experience is required. * Experience working in a dealership ...

BDC Representative

Fresno, CA ยท On-site

$50K - $80K/yr

  • Medical

  • Retirement

Description: BDC Representative - Customer Engagement & Appointment Coordination RV Country RV ... Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ...

BDC Representative

Fresno, CA ยท On-site

$50K - $80K/yr

  • Medical

  • Retirement

Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ... BDC, reception, or collections (No RV experience required - we train product knowledge) Pay ...

Sales BDC Representative

Alhambra, CA

$3.2K - $6.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain accurate customer information and detailed notes in the CRM. * Work closely with the sales ... Previous Automotive Sales BDC experience is required. * Experience working in a dealership ...

BDC Representative

Fresno, CA ยท On-site

$50K - $80K/yr

  • Medical

  • Retirement

Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ... BDC, reception, or collections (No RV experience required - we train product knowledge) Pay ...

Sales BDC Representative

Alhambra, CA ยท On-site

$3.2K - $6.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain accurate customer information and detailed notes in the CRM. * Work closely with the sales ... Previous Automotive Sales BDC experience is required. * Experience working in a dealership ...

Service BDC

Bakersfield, CA ยท On-site

$17 - $17.50/hr

The Service BDC/CIC Representative Position has a Pay Scale consisting of the following elements ... M program. * Confirm appointments for each following day. * Utilize the Service scripts on all ...

Showing results 41-60

Bdc Manager information

See California salary details

$18.8K

$68.3K

$114K

How much do bdc manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for bdc manager in California is $68,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $84,400.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.

What are the most commonly searched types of Bdc jobs in California?

The most popular types of Bdc jobs in California are:

What are popular job titles related to Bdc Manager jobs in California?

For Bdc Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Bdc Manager jobs in California look for?

The top searched job categories for Bdc Manager jobs in California are:

What cities in California are hiring for Bdc Manager jobs?

Cities in California with the most Bdc Manager job openings:

Infographic showing various Bdc Manager job openings in California as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $68,287 per year, or $32.8 per hour.

$18 - $20/hr

Full-time

Re-posted 24 days ago


Job description

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The BDC at Theodore Robins Ford plays a crucial role in driving customer engagement and supporting service operations. This position is responsible for managing inbound and outbound calls related to the service department, scheduling service appointments, and maintaining strong communication with customers to ensure a positive experience. The ideal candidate is detail-oriented, customer-focused, and able to multitask efficiently in a fast-paced environment.
Responsibilities
  • Handle inbound and outbound customer calls professionally and promptly, specifically for the service department
  • Schedule and confirm appointments for the service department
  • Maintain and update customer records in the CRM system
  • Follow up with customers to ensure satisfaction and generate repeat business
  • Collaborate with service teams to optimize customer experience
  • Assist in managing marketing campaigns and lead generation activities related to service
Requirements
  • High school diploma or equivalent; associate degree preferred
  • Previous experience in a customer service or BDC role is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency with CRM software and Microsoft Office Suite
  • Ability to work in a fast-paced environment and handle multiple priorities
  • Reliable and punctual with a strong work ethic
Benefits
  • Competitive hourly wage of $18.00 - $20.00 paid bi-weekly
  • Opportunities for career growth and development
  • Supportive and inclusive work environment
  • Employee discounts on vehicle purchases and services
  • Health and wellness programs
About the Company
Theodore Robins Ford is a well-established automotive dealership located in Costa Mesa, CA, committed to providing exceptional customer service and quality vehicles. Our team values integrity, teamwork, and continuous improvement, creating a rewarding environment for both customers and employees. Join us and be part of a company that puts people first and drives excellence every day.
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