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Bdc Manager Jobs in Alabama (NOW HIRING)

Service BDC representive

Cottondale, AL ยท On-site

$13.25 - $17.75/hr

A Service BDC (Business Development Center) Representative plays a key role in the service ... Schedule and confirm service appointments using CRM/DMS tools. * Make outbound calls for service ...

BDC Sales Representative

Mobile, AL

$15 - $19.75/hr

Sales BDC Representative We are a leading automotive dealership committed to providing an ... Work closely with sales managers and sales consultants to maximize appointment show rates and sales ...

Service BDC representive

Cottondale, AL ยท On-site

$13.25 - $17.75/hr

A Service BDC (Business Development Center) Representative plays a key role in the service ... Schedule and confirm service appointments using CRM/DMS tools. * Make outbound calls for service ...

BDC Sales Representative

Mobile, AL ยท On-site

$12.25 - $16.50/hr

... in the CRM system โ€ข Work closely with sales managers and sales consultants to maximize ... or BDC experience preferred but not required โ€ข Self-motivated with the ability to work ...

BDC Service Representative

Mobile, AL

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

BDC Service Representative

Mobile, AL

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

BDC Service Representative

Mobile, AL ยท On-site

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

BDC Service Representative

Mobile, AL ยท On-site

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

BDC Service Representative

Mobile, AL

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

Showing results 21-40

Bdc Manager information

See Alabama salary details

$17.2K

$62.7K

$104.7K

How much do bdc manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for bdc manager in Alabama is $62,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the most commonly searched types of Bdc jobs in Alabama? The most popular types of Bdc jobs in Alabama are:
What are popular job titles related to Bdc Manager jobs in Alabama? For Bdc Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Alabama look for? The top searched job categories for Bdc Manager jobs in Alabama are:
What cities in Alabama are hiring for Bdc Manager jobs? Cities in Alabama with the most Bdc Manager job openings:
Infographic showing various Bdc Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,716 per year, or $30.2 per hour.

Service BDC representive

Tuscaloosa Chevrolet

Cottondale, AL โ€ข On-site

$13.25 - $17.75/hr

Full-time

Re-posted 27 days ago


Job description

A Service BDC (Business Development Center) Representative plays a key role in the service department of an automotive dealership. They focus on customer communication and appointment scheduling to drive service department revenue and customer satisfaction.
Job Summary:
The Service BDC Representative is responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's daily operations. The ideal candidate is customer-focused, organized, and comfortable using dealership software and CRM systems.
Key Responsibilities:
  • Answer incoming service calls promptly and professionally.
  • Schedule and confirm service appointments using CRM/DMS tools.
  • Make outbound calls for service reminders, missed appointments, and follow-ups.
  • Provide information about services, pricing, and promotions.
  • Assist with online appointment requests and service inquiries.
  • Maintain accurate customer records and logs.
  • Coordinate with service advisors and technicians for scheduling.
  • Support CSI (Customer Satisfaction Index) efforts through follow-up calls and surveys.
  • Handle customer complaints or route them to the appropriate person.
  • Meet or exceed daily call quotas and appointment goals.