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Bank Hourly Jobs in Springfield, MA (NOW HIRING)

... M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular ...

Relationship Banker

Hartford, CT · On-site

$22.61 - $37.67/hr

... M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular ...

Universal Banker

Ludlow, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

Universal Banker

Springfield, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

Universal Banker

Springfield, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

PT Universal Banker

Westfield, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

PT Universal Banker

Agawam, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

PT Universal Banker

Hebron, CT · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage ...

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage ...

Universal Banker - Float

Vernon, CT · On-site

$20.55 - $34.25/hr

... M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular ...

Universal Banker - Float

Vernon, CT · On-site

$18 - $22.50/hr

... M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular ...

Showing results 21-40

Bank Hourly information

See Springfield, MA salary details

$13

$20

$26

How much do bank hourly jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for bank hourly in Springfield, MA is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.22 per hour, depending on experience, location, and employer.

What is the difference between Bank Hourly vs Bank Teller?

AspectBank HourlyBank Teller
CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentVaries; includes branches, mobile banking, or remote workPrimarily in bank branches assisting customers
Employer & Industry UsageUsed across banking institutions for hourly rolesCommonly used term for front-line customer service roles in banks

Bank Hourly and Bank Teller roles often overlap, especially in customer service and operational tasks. While Bank Hourly may refer to various hourly positions within banking, Bank Teller specifically describes front-line staff handling transactions. Both roles require similar credentials and work environments, making them closely related in the banking industry.

What are the most commonly searched types of Bank jobs in Springfield, MA?

The most popular types of Bank jobs in Springfield, MA are:

Infographic showing various Bank Hourly job openings in Springfield, MA as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,002 per year, or $20.7 per hour.

$22.61 - $37.67/hr

Full-time

Re-posted 29 days ago


M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

79th of 171 rated banks


Job description

Overview:

Identifies customers' needs through the bank's retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner. Specializes in our branch customer experience through lobby management, servicing and sales interactions for retail and business customers.

Primary Responsibilities:
  • Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)).
  • Complete basic research on customer profiles in order to assess potential ways to add value to clients banking relationship and transition to needs to based discussion on financial goals
  • Identify financial needs of customers and present all appropriate product and service options by working cooperatively with appropriate internal business partners.
  • Proactively reach out to clients to via e-mail or phone to follow up and educate on value added products/services to address needs of clients
  • Onboard new customers through customer outreach (regardless of available channel, and individual who opened account)
  • Establish trust with existing clients through proactive outreach regularly
  • Schedule preset appointments for the following week and hold appointments each week
  • Adequately prepares for scheduled appointment before customer meeting (prepare for sales interactions with pre-call plan)
  • Responsible for meeting and maintaining registration requirements under the Federal SAFE Act
  • Perform customer servicing interactions.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
Scope of Responsibilities:

The position is the focal point in the branch for sales, service and/or referral opportunities in support of overall branch goals and activity requirements.

The position is key driver of customer flow in the branch to support these activities.

The position services existing customers and grows the business through identifying sales opportunities with customers.

The position must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions to assist the branch in managing preventable losses and reduce fraudulent activity.

Education and Experience Required:

High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center, customer service and/or telesales experience

OR

Ahigh school diploma or equivalent (GED) and a minimum of 1 year proven proactive sales experience.

Strong verbal communication and interpersonal skills

Proven ability to demonstrate exceptional customer service

Well-organized individual with time management and prioritization skills

Demonstrated financial services product knowledge

Ability to communicate with tact and diplomacy with internal and external customers

Proficient with internet user-level technology

Ability to fluently communicate both verbally and in writing with bank customers in both English and the specified second language. Proficiency to be determined via an assessment.

Education and Experience Preferred:

Associates degree

Notary public license

Bilingual based on branch needs

Physical Requirements:

Ability to stand for long periods of time

Prolonged use of hands and fingers

Ability to lift light to heave objects weighing 5 lbs. to 30lbs

Ability to read fine print

Ability to interact with customers in an open face-to-face work environment

Ability to use fax, telephone system, copier and other communication tools

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationHartford, Connecticut, United States of America

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