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Bank Communication Management information

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$41K

$85.9K

$145.5K

How much do bank communication management jobs pay per year?

As of Jul 24, 2026, the average yearly pay for bank communication management in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What is Bank Communication Management?

Bank Communication Management (BCM) refers to the processes, tools, and systems that organizations use to securely and efficiently manage their interactions with banks. This includes exchanging financial messages, managing payments, reconciling transactions, and ensuring compliance with regulatory standards. BCM solutions often integrate with a company’s treasury or ERP systems to streamline banking operations, enhance transparency, and reduce risks. Efficient bank communication management is crucial for organizations with multiple banking partners or complex cash management needs.

What are the key skills and qualifications needed to thrive in Bank Communication Management, and why are they important?

To thrive in Bank Communication Management, you need expertise in finance, banking operations, and strategic communication, often supported by a degree in communications, finance, or related fields. Familiarity with customer relationship management (CRM) systems, digital communication platforms, and compliance software is crucial. Strong interpersonal skills, attention to detail, and the ability to convey complex information clearly make professionals stand out in this role. These skills ensure effective stakeholder engagement, regulatory compliance, and the maintenance of a positive brand reputation in a highly regulated industry.

How does a Bank Communication Management professional typically collaborate with other departments within a bank?

Bank Communication Management professionals work closely with departments such as marketing, compliance, risk, and customer service to ensure that all internal and external communications are accurate, consistent, and adhere to regulatory standards. They often coordinate messaging for new product launches, regulatory updates, and crisis communications, which requires regular meetings and cross-functional teamwork. Building strong relationships across departments is essential to streamline approval processes and maintain a unified brand voice. This collaborative environment helps ensure that all communications effectively support the bank’s strategic goals.

What is the difference between Bank Communication Management vs Bank Operations Specialist?

AspectBank Communication ManagementBank Operations Specialist
CredentialsTypically requires a degree in finance, communications, or related fields; certifications like CAMS or CFA are commonRequires a degree in finance, banking, or business; certifications like CAMS or Six Sigma may be advantageous
Work EnvironmentFocuses on internal and external communication, stakeholder engagement, and information disseminationHandles daily banking operations, transaction processing, and compliance tasks
Employer & Industry UsageUsed in banks, financial institutions, and corporate banking for communication rolesCommon in banks and financial institutions managing operational workflows

Bank Communication Management primarily involves managing communication strategies and stakeholder engagement, while Bank Operations Specialists focus on processing transactions and ensuring operational efficiency. Both roles require financial knowledge and are integral to banking functions, but they differ in daily responsibilities and skill emphasis.

More about Bank Communication Management jobs
What cities are hiring for Bank Communication Management jobs? Cities with the most Bank Communication Management job openings:
What states have the most Bank Communication Management jobs? States with the most job openings for Bank Communication Management jobs include:
What job categories do people searching Bank Communication Management jobs look for? The top searched job categories for Bank Communication Management jobs are:
Bank Communication Management jobs near you
Infographic showing various Bank Communication Management job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $85,857 per year, or $41.3 per hour.
Communication Manager- Eastern Bank Foundation

Communication Manager- Eastern Bank Foundation

Eastern Bank

Boston, MA • On-site

$109K - $179K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Eastern Bank rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

41st of 150 rated banks

Job description


Hiring Range: $109,386-$179,706
The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
Please note: This position follows a hybrid work schedule.
Job Description:
Are you a communicator experienced at connecting key stakeholders, community partners, and the public to advance good? If you are passionate about translating mission-driven work into communications that spark engagement and results, let's talk. The Communications Manager will help to lead and implement communications for the Eastern Bank Foundation, translating its mission and impact into compelling communications that engage employees, nonprofit partners, and community leaders. You'll shape how the Foundation communicates its work, working closely with the Foundation and Eastern Bank's communications teams to advance the Foundation's reputation as a philanthropic leader, and collaborate with Eastern Bank employees and community partners across the region. This role is for a strategic storyteller, strong project manager, and collaborative communicator who works comfortably across the full range of communications, content, and audiences. You should be interested in and enjoy pivoting easily between strategic and tactical work as the role requires both designing communications approaches and rolling up your sleeves to implement and get the work done as a solo contributor.
Position Summary:
  • Strategic Communications:
    • Shape the Foundation's communications strategy to highlight its theory of change, impact of investments, role in the local community, and commitment to drive economic mobility.
    • Produce integrated communications and content across internal and external communications channels, digital platforms, and events.
  • Systems Change Storytelling:
    • Translate complex community and systems change work, including around workforce development, early childhood development, safe and affordable housing, and advancing small businesses, into accessible stories for different audiences.
    • Support thought leadership, policy-oriented communications, and ecosystem storytelling that elevates community partners.
  • Community Visibility and Engagement:
    • Spotlight the Foundation's community contributions, sponsorships, awards, and Eastern Bank employee volunteerism (30,000+ annual volunteer hours).
    • Develop toolkits, templates, ads, quotes, press materials, videos, and other assets to strengthen the Foundation's impact.
  • Employee Communications:
    • Assist with internal communications to connect Bank and Wealth employees with Foundation-related opportunities around volunteering, grantmaking, board service, and community engagement.
  • Public Relations:
    • Support media relations, thought leadership, and press events to elevate the Foundation's leadership, work, and expertise. Prep spokespeople.
  • Communications-Related Operations:
    • Maintain communications processes, such as managing and creating: photography; editorial calendars; graphics; measurement dashboards; presentations; and reports.
    • Assist with a range of Foundation-related events.

Job Requirements:
What You Bring
  • Seven-plus years of experience in communications, public relations, employee engagement, corporate social responsibility, or related fields (corporate and/or nonprofit).
  • Comfortable balancing hands-on implementation and tactical work, including around message development, content creation, media relations, event support, and measurement, with strategy.
  • Familiarity with philanthropy, community-based organizations, and systems change work. Financial services experience a plus.
  • Strong writer with outstanding written, verbal, and relationship-building skills.
  • Flexible, and comfortable adapting to changing priorities and circumstances. Ability to move fluidly between big-picture thinking and day-to-day execution in a fast-moving environment.
  • Collaborative, and able to work independently and with cross-functional teams.
  • Intellectually curious, sound business judgment, and a proactive approach to taking ideas from concept to implementation.
  • Proficient with Microsoft 365 tools (Word, Excel, PowerPoint, Teams, AI), media monitoring and reporting tools, and digital communications.
  • Bachelor's degree or equivalent experience required.

To be fully considered, candidates must submit a cover letter, resume, and writing sample as part of the application process.
About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.
Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.
At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

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