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Online Banking Jobs (NOW HIRING)

QA Engineer - Online Banking

Fort Lee, NJ · Hybrid

$100K - $160K/yr

What We're Looking For We are seeking two QA Engineers - Online Banking (level II and Senior) to join our Online Banking and Mobile Banking teams. The level/title will be determined throughout the ...

QA Engineer - Online Banking

Fort Lee, NJ · On-site

$100K - $160K/yr

What We're Looking For We are seeking two QA Engineers - Online Banking (level II and Senior) to join our Online Banking and Mobile Banking teams. The level/title will be determined throughout the ...

Online Account Origination (OAO) * Manage and oversee the Bank's Online Account Origination (OAO) platform and related processes for consumer and business account opening. * Ensure a seamless, secure ...

Digital Banking Manager

Pleasant Grove, UT · On-site

$81K - $122K/yr

Online Account Origination (OAO) * Manage and oversee the Bank's Online Account Origination (OAO) platform and related processes for consumer and business account opening. * Ensure a seamless, secure ...

Perform daily administration duties to include, but not limited to, building and coding online banking profiles as per procedures and client agreements, daily report monitoring, and enrolling or ...

Purpose of role is to provide teller and platform-based transactions, manage lobby activity and support mobile, online banking and digital solutions. In addition, provide education and knowledge of ...

Purpose of role is to provide teller and platform-based transactions, manage lobby activity and support mobile, online banking and digital solutions. In addition, provide education and knowledge of ...

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Online Banking information

See salary details

$30.5K

$39K

$46K

How much do online banking jobs pay per year?

As of Jul 31, 2026, the average yearly pay for online banking in the United States is $39,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $43,000.00 per year, depending on experience, location, and employer.

What is online banking?

Online banking is a digital service offered by banks that allows customers to manage their financial accounts over the internet. With online banking, you can check account balances, transfer money, pay bills, and access other banking services from your computer or mobile device, anytime and anywhere. This convenience helps users save time and avoid visiting a physical bank branch. Most banks offer secure websites and mobile apps to ensure the safety and privacy of your transactions.

What are the key skills and qualifications needed to thrive in an Online Banking role, and why are they important?

To thrive in an Online Banking role, you need a solid understanding of financial services, online transaction processes, and customer account management, often supported by a degree in finance or related fields. Familiarity with digital banking platforms, cybersecurity protocols, and CRM systems is typically required. Excellent problem-solving, attention to detail, and strong communication skills help build trust and efficiently address customer concerns. These skills ensure secure, seamless, and user-friendly banking experiences for clients in a technology-driven environment.

What is the difference between Online Banking vs Bank Teller?

AspectOnline BankingBank Teller
Required CredentialsBasic banking knowledge, sometimes certificationsHigh school diploma, customer service skills
Work EnvironmentRemote, digital platformBank branch, in-person
Employer & Industry UsageFinancial institutions, banksBank branches, retail banking
Common Search & Comparison IntentConvenience, digital banking servicesIn-person service, cash handling

Online Banking involves managing accounts and performing transactions via digital platforms, offering convenience and 24/7 access. Bank Tellers work in physical branches, assisting customers face-to-face with transactions and inquiries. While both roles serve banking customers, Online Banking emphasizes remote digital services, whereas Bank Tellers provide in-person assistance.

What are some common challenges faced by professionals working in online banking, and how can applicants prepare to address them?

Professionals in online banking often encounter challenges such as staying ahead of rapidly evolving technology, ensuring robust cybersecurity, and addressing customer concerns efficiently in a digital environment. Applicants can prepare by staying current with fintech trends, obtaining relevant certifications in cybersecurity, and developing strong problem-solving and communication skills to assist clients remotely. Emphasizing adaptability and continuous learning will help candidates excel in this fast-paced, tech-driven sector.
More about Online Banking jobs
What cities are hiring for Online Banking jobs? Cities with the most Online Banking job openings:
What are the most commonly searched types of Banking jobs? The most popular types of Banking jobs are:
What states have the most Online Banking jobs? States with the most job openings for Online Banking jobs include:
Infographic showing various Online Banking job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $39,030 per year, or $18.8 per hour.

Digital Banking Specialist

Shore United Bank

Centreville, MD

$21 - $26.50/hr

Other

Re-posted 20 days ago


Job description

Shore United Bank is seeking a full-time Digital Banking Specialist to join our team. In this key role, you'll help shape the digital experience for our customers by supporting the daily operations of our online and mobile banking platforms. From ensuring secure and seamless system performance to assisting internal teams and customers with digital banking needs, you'll play an important part in delivering exceptional service and driving continuous improvement. If you enjoy problemsolving, technology, and making an impact in a collaborative environment, this role offers an exciting opportunity to grow your career in digital banking.

What You'll Do:

A detailed list of job duties includes (but is not limited to):

  • Assists with processing various customer ACH transactions.
  • Assists with the approving of pending account additions to customers' online banking profiles.
  • Approves online banking applications after appropriate training.
  • Responds and fulfills customers' messages in online banking. Resolves customer questions/issues and unlock customers' online banking profiles as needed.
  • Responds and fulfills internal customers messages in Help Desk
  • Assists with uncomplicated Online Banking bill pay issues for customers.
  • Enters wires into ISO 20022 Wires (domestic after appropriate training.)
  • Proves ISO 20022 Wires at end of day coordinating balancing with the Finance Department.
  • Enters wires into M & T Treasury Center and Corpay for international transmission after appropriate training. Pull daily wire detail report from M&T for incoming wires.
  • Accountable for assigned reports; of which the following are illustrative, Unusual log in report, Pending Token, Sub-User Admin and Service Fee Exception, CheckFree's Mailbox & Client Connect-Daily NSF, Payments Over 4000, Admin Mods, Positive Pay daily reports, Downloading all reports from online banking, Other reports as they come
  • Accountable for the balancing of assigned GL Accounts, including but not limited to:Bill Pay Suspense, Non-Fed, ACH Returns and Corrections
  • Processes ACH returns, NOC's and Invalid Prenotes
  • Processes and reviews External Transfers and work daily reports.
  • Processes service requests within nCino - new opportunities, temporary and permanent change request and set-ups
  • Assists and performs job duties as new products and processes are added.
  • Identifies and responds to opportunities to communicate affiliates and Bank products and services to promote to potential customers and refer those customers to the proper personnel.
  • Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same.

Location: Commerce Street Branch - 109 N. Commerce Street, Centreville, MD 21617

Position Type/Expected Hours of Work:

  • Full-time.
  • Non-exempt.
  • Monday-Friday, 8AM-4:30/5PM.
  • Rotating on-call weekends approximately once every 7 weeks. On-call duties involve brief, scheduled check-ins from home at scheduled times (Saturday at 11:45 AM & 5:00 PM, Sunday at 2:30 PM).

Required Education and Experience:

  • High school diploma/GED equivalent.
  • 1 year experience successfully providing excellent customer service in a fast-paced environment. 

Compensation:

  • The pay range for this position is $21.00 to $26.50 hourly.
  • Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.