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Virtual Banking Jobs (NOW HIRING)

Emprise Bank

Virtual Branch Manager

Wichita, KS

Description At Emprise Bank, everything we do is focused on empowering the neighborhoods ... The Virtual Branch Manager is responsible for managing people, customer experience, sales ...

Emprise Bank

Virtual Branch Manager

Wichita, KS · On-site +1

At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and ... The Virtual Branch Manager is responsible for managing people, customer experience, sales ...

Renasant Bank

Virtual Banker

Tupelo, MS

$18.25 - $22.50/hr

This position will build relationships with video banking customers and identify sales opportunities, including new accounts, cross sell of existing accounts, and loan opportunities. The Virtual ...

Renasant Bank

Virtual Banker

Tupelo, MS · On-site +1

$17.25 - $21.50/hr

This position will build relationships with video banking customers and identify sales opportunities, including new accounts, cross sell of existing accounts, and loan opportunities. The Virtual ...

Union Bank

Virtual Banker

Lake Odessa, MI · On-site +1

$18.50 - $22.50/hr

Position Summary The Virtual Banker will engage with customers in a blended contact center ... Be fully proficient in the video banking system and online banking tasks. * Engage with customers ...

Union Bank

Virtual Banker

Lake Odessa, MI · On-site

$17.25 - $21.50/hr

Position Summary The Virtual Banker will engage with customers in a blended contact center ... Be fully proficient in the video banking system and online banking tasks. * Engage with customers ...

Union Bank of Michigan

Virtual Banker

Lake Odessa, MI · On-site

$17.25 - $21.50/hr

Position Summary The Virtual Banker will engage with customers in a blended contact center ... Be fully proficient in the video banking system and online banking tasks. * Engage with customers ...

OneAZ Credit Union

HELOC Processor III

Phoenix, AZ

$27.32 - $34.15/hr

Processes HELOC and fixed equity loan applications received from virtual banking department and retail branches. * Validates stipulations, including but not limited to: income, review title ...

Chase

Virtual Banker III - Columbus, OH

Columbus, OH · On-site

$18 - $22/hr

Virtual Banker III At Chase, we are passionate about creating memorable experiences for our clients ... Experience adhering to banking policies, procedures, and regulatory requirements. * Experienced in ...

OneAZ Credit Union

HELOC Processor III

Phoenix, AZ

$27.32 - $34.15/hr

Processes HELOC and fixed equity loan applications received from virtual banking department and retail branches. * Validates stipulations, including but not limited to: income, review title ...

OneAZ Credit Union

HELOC Processor III

Phoenix, AZ · On-site

$27.32 - $34.15/hr

Processes HELOC and fixed equity loan applications received from virtual banking department and retail branches. * Validates stipulations, including but not limited to: income, review title ...

First National Bank Texas

Virtual Banker

Brownsville, TX · On-site

$16.50 - $20.25/hr

Cross-sell bank services and products * Responsible for researching and preparing the proper response to customer complaints and inquiries by interacting with team members, employees and managers in ...

MCI Careers

Virtual Banker - Evenings

Garden City, GA · Remote

Previous experience in banking or virtual customer service preferred. * Strong interpersonal and written communication skills. * Ability to work independently during non-traditional hours. ABOUT MCI ...

First National Bank Texas

Virtual Banker

Brownsville, TX · On-site +1

$16.50 - $20.25/hr

High School Diploma or equivalent required * 6-12 months of banking or call center experience (preferably in a customer service capacity) * Proven professional writing ability * Ability to type 30-45 ...

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How much do virtual banking jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual banking in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Banking Specialist, and why are they important?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.

How does a Virtual Banking professional typically collaborate with clients and internal teams to deliver seamless digital banking services?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

More about Virtual Banking jobs
What cities are hiring for Virtual Banking jobs? Cities with the most Virtual Banking job openings:
What are the most commonly searched types of Banking jobs? The most popular types of Banking jobs are:
What states have the most Virtual Banking jobs? States with the most job openings for Virtual Banking jobs include:
What job categories do people searching Virtual Banking jobs look for? The top searched job categories for Virtual Banking jobs are:
Virtual Banking jobs near you
Infographic showing various Virtual Banking job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 22% Part Time, 2% Temporary, and 2% Contract. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.

Virtual Banking Representative - Full Time

1ST MIDAMERICA CREDIT

Bethalto, IL • On-site

$19.23/hr

Full-time

Posted yesterday

Job description

Job Title: Virtual Banking Representative

Status: Full Time

Location: Bethalto, IL (In office position; Must be able to commute to this location)

Salary: $19.23

Benefit Information: https://www.1stmidamerica.org/docs/default-source/pdfs/benefits-summary-at-a-glance-2026.pdf



About Us:

1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Virtual Banking Representative.


Job Summary:

We are seeking a Virtual Banking Representative to assist members and potential members with their Credit Union needs, including setting up new accounts, account maintenance and promoting products and services. Tasks and duties are completed by utilizing virtual and online channels.


Key Responsibilities:

- Opening and closing accounts, processing loan request

- Provide excellent member service and resolve inquiries.

- Promote products and services to meet member needs.

- Ensure compliance with policies and regulations.


Qualifications:

- High school diploma or equivalent; High School Internships also available

- Customer service experience is a plus.

- Strong communication skills and attention to detail.

- Must be comfortable being on camera at all times while servicing members and comfortable with emerging technologies.


What We Offer:

- Competitive salary and benefits.

- Opportunities for career growth.

- Supportive team environment.


Schedule:

- Monday – Friday 8:00 AM – 6:00 PM

- Saturday Hours 8:00 AM – 12:00 PM

- Full Time Employees have a 40-hour work week within the hours listed above.


Disclaimer: Must be able to work and travel to different credit union locations as determined by management.


1st MidAmerica is an Equal Opportunity Employer.