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Remote Banking Jobs (NOW HIRING)

Erie Federal Credit Union

Remote Services Coordinator

$20.25 - $25.50/hr

Online Banking Platform * Online Account opening Platform * Phone System, AI responses * Recommend, review, and provide input on new and existing policies and procedures related to online and remote ...

Climate First Bank

Commercial Solutions Banker

OR · On-site +1

Prior experience working in a digital-first or remote banking environment preferred. Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently ...

Eyouth

Banking Services Specialist

Banking Services Specialist Mint-Ops Company Egypt Aswan Remote A role for a capable professional to work as Banking Services Specialist within finance & accounting. The position focuses on ...

Turing

Remote Investment Banking Expert

Seattle, WA · Remote

$100 - $200/hr

Turing is looking for Investment Banking professionals to work with our researchers to improve the ... Fully remote and flexible work environment. * Competitive hourly compensation of ~$100+/hour ...

Initio Capital

Investment Banking Analyst

New York, NY · On-site +1

$145K - $185K/yr

Job Summary Investment Banking Analyst Initio Capital Full-time, Part-time, Contract, Temporary, Internship, Casual Remote | New York, NY, United States Investment Banking Analyst - Initio Capital ...

Weekday AI

Investment Banking Expert

$150 - $220/hr

We are seeking experienced investment banking professionals who can bring rigorous industry ... This is a fully remote role with flexible scheduling. * Project duration and workload may vary ...

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How much do remote banking jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote banking in the United States is $81,630.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What is remote banking?

A Remote Banking job involves providing banking services, customer support, or financial solutions from a remote location, often through online platforms, phone, or chat. Roles can include customer service representatives, fraud analysts, loan officers, or financial advisors. Employees use digital tools to assist customers with transactions, account management, and financial inquiries. This job typically requires strong communication skills, knowledge of banking policies, and proficiency with financial software. Many banks and financial institutions offer remote positions to enhance convenience for both employees and customers.

What skills and qualifications are needed for remote banking?

To excel in Remote Banking, you typically need a background in finance, banking operations, or customer service, often supported by a relevant degree or work experience. Familiarity with digital banking platforms, secure communication tools, and sometimes certification in anti-money laundering (AML) procedures is crucial. Strong communication, attention to detail, and problem-solving abilities help you build trust and resolve client issues efficiently. These skills and qualities are vital to ensure secure transactions, maintain compliance, and deliver excellent customer service in a virtual environment.

What are common challenges in remote banking, and how can they be managed?

One common challenge in remote banking is maintaining secure and clear communication with clients without face-to-face interaction, which means you must rely heavily on digital tools and strict security protocols. Another challenge is staying up to date with rapidly changing banking technologies and regulatory requirements. Effective time management and proactive communication with both clients and team members are key to staying organized and responsive while working remotely. Ongoing professional development and training can help you adapt to new systems and remain compliant with industry standards.

Can you work remotely for a bank?

Remote banking jobs are increasingly available, especially for roles such as customer service, loan processing, and financial advising. These positions often require strong communication skills, familiarity with banking software, and sometimes specific certifications, but many can be performed entirely online with flexible schedules.
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Remote Banking jobs near you
Infographic showing various Remote Banking job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $81,630 per year, or $39.2 per hour.

VIDEO SERVICE REPRESENTATIVE

Streetsboro, OH • Remote

7 17 Credit Union
Finance and Insurance • 201 - 500 employees
Learn more about 7 17 Credit Unionexternal

$15 - $20.25/hr

Full-time

Posted 19 days ago

Job description

7 17 Credit Union

Position Summary

At 7 17 Credit Union, we are committed to delivering exceptional service while living our core values of mutual respect, honesty, trust, integrity, empathy, partnership, and teamwork.

We are seeking a Video Banking Specialist to provide personalized, high-quality service to members through our video banking platform and live chat technology. In this role, you will serve as a single point of contact for members, helping them with account services, lending needs, remote banking support, and financial solutions while creating a positive and engaging virtual banking experience.

The ideal candidate is service-driven, technology-savvy, and passionate about building strong member relationships by helping first and recommending solutions second.

Key Responsibilities
  • Greet and assist members via video banking and live chat in a professional, friendly, and welcoming manner.
  • Educate members on video banking, digital services, and remote banking solutions.
  • Process account maintenance requests and non-monetary transactions with a high degree of accuracy and confidentiality.
  • Assist members with services such as:
    • Debit card issuance and support
    • Mobile and remote banking setup and troubleshooting
    • Direct deposit and payroll transfer requests
    • ACH payment setup, modifications, and cancellations
    • Lost or stolen card assistance and fraud-related inquiries
    • Check ordering and account services
  • Open and service a variety of retail deposit accounts, including checking, savings, money market, certificate, IRA, HSA, custodial, and specialty accounts.
  • Accept, process, and assist with consumer loan applications, including auto loans, personal loans, credit cards, home equity loans, and secured loans.
  • Conduct loan closings, disbursements, and follow-up activities as needed.
  • Perform needs-based conversations to identify opportunities that support members' financial goals.
  • Meet established referral and production goals for credit union products and services.
  • Resolve member concerns and provide follow-up to ensure exceptional service and satisfaction.
  • Remain compliant with all credit union policies, procedures, and regulatory requirements.
 
    What We're Looking For

    A successful Video Banking Specialist demonstrates:

    • Outstanding member service skills
    • Professionalism and empathy
    • Strong technology aptitude
    • Sales and referral awareness
    • Accuracy and attention to detail
    • Commitment to teamwork and collaboration
    Why Join 7 17 Credit Union?
    • Opportunity to make a meaningful impact on members' financial well-being
    • Collaborative and supportive work environment
    • Growth and advancement opportunities within a growing organization
    • Comprehensive training and development
    • Competitive compensation and benefits package
    Work Environment

    This position works from a designated centralized or remote video banking workstation and primarily serves members through video and digital channels. Limited travel may be required based on business needs.

    Apply today and help us create exceptional member experiences through innovative banking solutions.

    Qualifications
    • High school diploma or equivalent required.
    • Previous customer service, banking, financial services, retail sales, or contact center experience preferred.
    • Strong communication and relationship-building skills.
    • Ability to work independently while managing multiple priorities.
    • Comfortable learning and using video banking technology, online systems, and other digital tools.
    • Detail-oriented with strong organizational and problem-solving abilities.
    • Ability to maintain confidentiality and handle sensitive member information.
    • Experience with deposit accounts, consumer lending, or financial products is a plus.

    Apply