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Bank Sales And Service Manager Jobs (NOW HIRING)

USAA

Customer Service - Bank Sales & Service

Tampa, FL · On-site +1

$43K - $44K/yr

Apply strong time and call management skills in assisting members with banking needs * Embrace ... sales environment , demonstrating your ability to assess client needs, recommend appropriate ...

ALO

Sales & Service Manager SouthPark

Charlotte, NC · On-site

OVERVIEW The Sales & Service Manager is a member of the store leadership team who deals with ALO's business and guest experience strategy to life in store. This individual is passionate about ...

ALO

Sales & Service Manager - Oakbrook

Oak Brook, IL · On-site

OVERVIEW The Sales & Service Manager is a member of the store leadership team who deals with ALO's business and guest experience strategy to life in store. This individual is passionate about ...

Bank of Montreal

Bank Manager

Northbrook, IL · On-site

Retail Banking Sales & Service Guides, directs, and coaches employees to deliver exceptional ... Manages transactional outcomes for customer calls or defers to appropriate internal business groups.

Bank of Montreal

Bank Manager

Longmont, CO · On-site

Retail Banking Sales & Service Longmont Hover branch Guides, directs, and coaches employees to ... Manages transactional outcomes for customer calls or defers to appropriate internal business groups.

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Bank Sales And Service Manager information

How much does a bank sales and service manager make?

A bank sales and service manager typically earns between $50,000 and $85,000 annually, depending on experience, location, and the size of the bank. Compensation may also include bonuses and benefits, and strong leadership and sales skills are important for success in this role.

What does a bank sales and service manager do?

A Bank Sales and Service Manager oversees the daily operations of a bank branch, focusing on both sales and customer service. They are responsible for leading a team of employees, ensuring customer satisfaction, and meeting sales targets for banking products such as loans, accounts, and investment services. Additionally, they handle complex customer issues, ensure regulatory compliance, and help develop strategies to increase the branch’s profitability and growth.

What are the key skills and qualifications needed to thrive as a bank sales and service manager?

To thrive as a Bank Sales and Service Manager, you need a solid background in finance, sales management, and customer relationship-building, often supported by a bachelor's degree in business or finance. Familiarity with banking software, CRM systems, and regulatory compliance tools is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and address client needs. These competencies are vital for driving revenue growth, ensuring regulatory compliance, and maintaining high levels of customer satisfaction in a competitive banking environment.

What are some common challenges bank sales and service managers face when balancing sales targets with customer service quality?

Bank Sales and Service Managers often find it challenging to meet ambitious sales goals while maintaining high standards of customer service. Balancing these priorities requires effective communication with team members, ongoing training, and a deep understanding of customer needs. Managers must ensure their teams are motivated to achieve targets without compromising ethical standards or customer satisfaction. Regularly reviewing performance metrics and providing constructive feedback can help address these challenges and foster a positive, results-oriented environment.

What is the difference between Bank Sales And Service Manager vs Bank Branch Supervisor?

AspectBank Sales And Service ManagerBank Branch Supervisor
ResponsibilitiesOversees sales strategies, customer service, and staff performanceManages daily branch operations and staff supervision
Required CredentialsTypically requires banking experience and sales skills; certifications varyLikewise requires banking experience; focus on operational management
Work EnvironmentOffice and customer-facing roles within a branchBranch environment with operational and staff oversight
Industry UsageCommonly used in retail banking to focus on sales and service growthUsed for operational management within branches

The main difference is that a Bank Sales And Service Manager focuses on driving sales and enhancing customer service, while a Bank Branch Supervisor primarily manages daily branch operations and staff. Both roles require banking experience but emphasize different aspects of branch management.

More about Bank Sales And Service Manager jobs
What cities are hiring for Bank Sales And Service Manager jobs? Cities with the most Bank Sales And Service Manager job openings:
What job categories do people searching Bank Sales And Service Manager jobs look for? The top searched job categories for Bank Sales And Service Manager jobs are:
Bank Sales And Service Manager jobs near you
Infographic showing various Bank Sales And Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Bank Sales & Service Representative (Teller)

First Citizens Bank

Roanoke Rapids, NC • On-site

$14.50 - $18.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently

Agility: Able to process information and move quickly through problem resolution


Responsibilities

Service Standards: Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.

Operations and Administration: Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.


Qualifications

High School Diploma or GED and 6 months Customer Service Experience 

Preferred Qualifications:

Sales experience

Financial literacy

Knowledge of retail banking products and services

Attention to detail

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

High School Diploma or GED and 6 months Customer Service Experience 

Preferred Qualifications:

Sales experience

Financial literacy

Knowledge of retail banking products and services

Attention to detail

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What First Citizens Bank employees say

Pay

Benefits

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