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Bank Sales And Service Manager Jobs (NOW HIRING)

USAA

Customer Service - Bank Sales & Service

Phoenix, AZ · On-site +1

$43K - $44K/yr

Apply strong time and call management skills in assisting members with banking needs * Embrace ... sales or customer engagement environment within a bank or financial advisory setting, with a ...

USAA

Customer Service - Bank Sales & Service

Tampa, FL · On-site

$43K - $44K/yr

Apply strong time and call management skills in assisting members with banking needs * Embrace ... sales environment , demonstrating your ability to assess client needs, recommend appropriate ...

USAA

Customer Service - Bank Sales & Service

Phoenix, AZ · On-site +1

$43K - $44K/yr

Apply strong time and call management skills in assisting members with banking needs * Embrace ... sales or customer engagement environment within a bank or financial advisory setting, with a ...

Northern Bank

Sales & Service Manager, AVP

Billerica, MA · On-site

$74K - $100K/yr

The Sales & Service Manager (SSM) is responsible for the full operations, sales production, and ... Strong knowledge of bank compliance, KYC, BSA SUPERVISORY RESPONSIBILITIES: * Minimum of 5 years ...

Team Pest USA

Sales/Service Manager

Augusta, GA · On-site

$50K - $75K/yr

Sales/Service Manager - Pest USA Pest USA is a family-owned and operated pest and termite control company, proudly serving customers since 1971. With a strong commitment to customer service and ...

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Bank Sales And Service Manager information

What does a bank Sales Manager do?

A bank Sales and Service Manager oversees the sales of banking products and services, manages customer relationships, and leads a team of staff to meet sales targets. They ensure excellent customer service, promote financial products, and may use banking software to track performance and client accounts.

What is the highest salary of a bank manager?

The highest salary for a bank sales and service manager can exceed $150,000 annually, especially in large financial institutions or high-cost areas. Compensation often includes bonuses, incentives, and benefits based on performance and experience.

What does a Bank Sales and Service Manager do?

A Bank Sales and Service Manager oversees the daily operations of a bank branch, focusing on both sales and customer service. They are responsible for leading a team of employees, ensuring customer satisfaction, and meeting sales targets for banking products such as loans, accounts, and investment services. Additionally, they handle complex customer issues, ensure regulatory compliance, and help develop strategies to increase the branch’s profitability and growth.

Is being an RM a stressful job?

As a Relationship Manager (RM) in banking, the role can be stressful due to managing client expectations, meeting sales targets, and handling complex financial needs. The job often requires strong communication skills, multitasking, and working under pressure, especially during busy periods or economic fluctuations.

What are the key skills and qualifications needed to thrive as a Bank Sales and Service Manager, and why are they important?

To thrive as a Bank Sales and Service Manager, you need a solid background in finance, sales management, and customer relationship-building, often supported by a bachelor's degree in business or finance. Familiarity with banking software, CRM systems, and regulatory compliance tools is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and address client needs. These competencies are vital for driving revenue growth, ensuring regulatory compliance, and maintaining high levels of customer satisfaction in a competitive banking environment.

What are some common challenges Bank Sales and Service Managers face when balancing sales targets with customer service quality?

Bank Sales and Service Managers often find it challenging to meet ambitious sales goals while maintaining high standards of customer service. Balancing these priorities requires effective communication with team members, ongoing training, and a deep understanding of customer needs. Managers must ensure their teams are motivated to achieve targets without compromising ethical standards or customer satisfaction. Regularly reviewing performance metrics and providing constructive feedback can help address these challenges and foster a positive, results-oriented environment.

What is the difference between Bank Sales And Service Manager vs Bank Branch Supervisor?

AspectBank Sales And Service ManagerBank Branch Supervisor
ResponsibilitiesOversees sales strategies, customer service, and staff performanceManages daily branch operations and staff supervision
Required CredentialsTypically requires banking experience and sales skills; certifications varyLikewise requires banking experience; focus on operational management
Work EnvironmentOffice and customer-facing roles within a branchBranch environment with operational and staff oversight
Industry UsageCommonly used in retail banking to focus on sales and service growthUsed for operational management within branches

The main difference is that a Bank Sales And Service Manager focuses on driving sales and enhancing customer service, while a Bank Branch Supervisor primarily manages daily branch operations and staff. Both roles require banking experience but emphasize different aspects of branch management.

What is the highest paid position in a bank?

The highest paid positions in a bank are typically executive roles such as Chief Executive Officer (CEO), Chief Financial Officer (CFO), or Chief Risk Officer (CRO). These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee the bank's strategic direction and operations. Compensation for these roles can include high base salaries, bonuses, and stock options.
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Infographic showing various Bank Sales And Service Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.
Bank Sales & Service Representative (Universal Banker)

Bank Sales & Service Representative (Universal Banker)

First Citizens Bank

Northridge, CA • On-site

$20 - $28/hr

Full-time

Re-posted 27 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks

Job description

Overview

At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently


Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications

High School Diploma or GED and 6 months customer service, cash handling

Preferred Area of Experience: Sales, prior banking experience

Skill(s): Financial literacy, Knowledge of retail banking products and services

The base pay for this position is generally between $20.00 to $28.00 per hour. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

High School Diploma or GED and 6 months customer service, cash handling

Preferred Area of Experience: Sales, prior banking experience

Skill(s): Financial literacy, Knowledge of retail banking products and services

The base pay for this position is generally between $20.00 to $28.00 per hour. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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