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Bank Sales And Service Manager Jobs (NOW HIRING)

USAA

Customer Service - Bank Sales & Service

Tampa, FL · On-site +1

$43K - $44K/yr

Apply strong time and call management skills in assisting members with banking needs * Embrace ... sales environment , demonstrating your ability to assess client needs, recommend appropriate ...

Midas

Sales/Service Manager

Philadelphia, PA · On-site

$65K - $150K/yr

This is more than a management role. It's ownership in motion - your chance to take command of a high-volume store, lead a proven team, and drive explosive results in sales, service, and customer ...

AccorHotel

Wedding Sales & Service Manager

Dallas, TX · On-site

The Wedding Sales & Service Manager is a passionate sales and hospitality professional responsible for driving the growth and success of Fairmont Dallas' wedding and social celebrations business.

Highgate Hotels

Sales & Service Manager

Manhattan, NY · On-site

... sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities. · Conduct a ...

Ace Hotel New York

Sales & Service Manager

Manhattan, NY · On-site

$70K - $72K/yr

... sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities. • Conduct a ...

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Bank Sales And Service Manager information

What does a bank sales and service manager do?

A Bank Sales and Service Manager oversees the daily operations of a bank branch, focusing on both sales and customer service. They are responsible for leading a team of employees, ensuring customer satisfaction, and meeting sales targets for banking products such as loans, accounts, and investment services. Additionally, they handle complex customer issues, ensure regulatory compliance, and help develop strategies to increase the branch’s profitability and growth.

What are the key skills and qualifications needed to thrive as a bank sales and service manager?

To thrive as a Bank Sales and Service Manager, you need a solid background in finance, sales management, and customer relationship-building, often supported by a bachelor's degree in business or finance. Familiarity with banking software, CRM systems, and regulatory compliance tools is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and address client needs. These competencies are vital for driving revenue growth, ensuring regulatory compliance, and maintaining high levels of customer satisfaction in a competitive banking environment.

What are some common challenges bank sales and service managers face when balancing sales targets with customer service quality?

Bank Sales and Service Managers often find it challenging to meet ambitious sales goals while maintaining high standards of customer service. Balancing these priorities requires effective communication with team members, ongoing training, and a deep understanding of customer needs. Managers must ensure their teams are motivated to achieve targets without compromising ethical standards or customer satisfaction. Regularly reviewing performance metrics and providing constructive feedback can help address these challenges and foster a positive, results-oriented environment.

What is the difference between Bank Sales And Service Manager vs Bank Branch Supervisor?

AspectBank Sales And Service ManagerBank Branch Supervisor
ResponsibilitiesOversees sales strategies, customer service, and staff performanceManages daily branch operations and staff supervision
Required CredentialsTypically requires banking experience and sales skills; certifications varyLikewise requires banking experience; focus on operational management
Work EnvironmentOffice and customer-facing roles within a branchBranch environment with operational and staff oversight
Industry UsageCommonly used in retail banking to focus on sales and service growthUsed for operational management within branches

The main difference is that a Bank Sales And Service Manager focuses on driving sales and enhancing customer service, while a Bank Branch Supervisor primarily manages daily branch operations and staff. Both roles require banking experience but emphasize different aspects of branch management.

How much does a bank sales and service manager make?

A bank sales and service manager typically earns a median annual salary of around $60,000 to $80,000, depending on experience, location, and the size of the bank. Compensation may also include bonuses and benefits, and strong customer service and sales skills are important for success in this role.
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Bank Sales And Service Manager jobs near you
Infographic showing various Bank Sales And Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Bank Sales & Service Representative (Universal Banker)

Milwaukee, WI • On-site

First Citizens Bank

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 172 rated banks

People enjoy working here

Good employer

Recommended by students

Learn more about First Citizens Bankexternal

$16 - $20.25/hr

Full-time

Re-posted 13 days ago

Job description

Overview
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist
Adaptability: Has the ability to learn and adapt quickly to new information and technology
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
Responsibilities & Qualifications
Duties & Responsibilities:
Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.
Position Specific Skills:
Financial literacy
Knowledge of retail banking products and services
Qualifications:
High School Diploma or GED and experience in 6 months customer service, cash handling
Preferred Area of Experience: Sales, previous banking
Skill(s): Financial literacy, Knowledge of retail banking products and services
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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