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The Citizens Bank Jobs (NOW HIRING)

Assistant General Counsel

Westwood, MA · On-site

$176K - $230K/yr

Citizens is seeking a motivated and detail-oriented attorney to serve as Counsel supporting the Wealth Management Division of the Citizens Consumer Bank. The Counsel will report to the Senior ...

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Banker

Reading, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Banker

Jeannette, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Banker

Reading, MA · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Banker

Dover, NH · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Banker

Williamsville, NY · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Banker

Erie, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

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The Citizens Bank information

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How much do the citizens bank jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for the citizens bank in the United States is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Banking Professional at The Citizens Bank, and why are they important?

To thrive as a Banking Professional at The Citizens Bank, you need a solid understanding of financial products, regulatory compliance, and customer service, typically supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing systems, and, in some cases, certifications like Certified Bank Auditor (CBA) or Certified Financial Services Auditor (CFSA) is valuable. Strong interpersonal skills, attention to detail, and problem-solving abilities help professionals build trust and meet client needs effectively. These skills ensure efficient operations, regulatory adherence, and high-quality customer experiences in a competitive banking environment.

Is Citizens Bank a good bank to work for?

Citizens Bank is generally considered a reputable employer in the banking industry, offering roles such as tellers, loan officers, and customer service representatives. Employees often cite opportunities for career growth, a collaborative work environment, and competitive benefits, though experiences can vary by location and position.

What is the difference between The Citizens Bank vs The Citizens Bank Customer Service Representative?

AspectThe Citizens BankThe Citizens Bank Customer Service Representative
Primary RoleProvides banking services, manages accounts, and offers financial adviceAssists customers with account inquiries, transactions, and product information
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBranch offices, online banking platformsBank branches, call centers
Industry UsageUsed broadly across banking and financial servicesSpecific to customer support roles within banking

The Citizens Bank encompasses a range of banking services and roles, including customer service representatives who focus on assisting clients directly. While The Citizens Bank refers to the institution as a whole, the Customer Service Representative is a specific role within the bank, primarily involved in customer support and account management. Both roles require similar educational backgrounds, but their responsibilities and work environments differ slightly.

What is the typical career progression for employees at The Citizens Bank?

At The Citizens Bank, employees often start in entry-level positions such as teller or customer service representative and can progress to roles like personal banker, loan officer, or branch manager with experience and strong performance. The bank encourages professional development through on-the-job training, mentorship, and internal job postings. Advancement often depends on a combination of technical skills, customer service excellence, and leadership abilities. Employees who demonstrate initiative and adaptability are well-positioned for long-term growth within the organization.

What questions does Citizens Bank ask in an interview?

Citizens Bank typically asks interview questions related to customer service, teamwork, problem-solving, and financial knowledge. They may also inquire about your previous experience, motivation for working at the bank, and situational questions to assess your decision-making skills. Preparing for behavioral and competency-based questions is recommended.

How much does Citizens Bank pay per hour?

The hourly pay at Citizens Bank varies depending on the position, location, and experience level. Entry-level roles such as tellers typically earn around $15 to $20 per hour, while more experienced roles like bankers or specialists may earn higher wages. Compensation is often complemented by benefits and opportunities for advancement.

What is the easiest bank job to get?

Entry-level teller positions are generally considered the easiest bank jobs to obtain, as they often require minimal prior experience and focus on customer service skills. These roles typically involve basic cash handling, communication, and familiarity with banking procedures, making them accessible for many applicants. Having a high school diploma and good interpersonal skills can improve chances of securing such positions.

What is The Citizens Bank and what services does it offer?

The Citizens Bank is a regional financial institution that provides a range of banking services to individuals, businesses, and communities. Its offerings typically include personal and business checking and savings accounts, loans, mortgages, credit cards, and online banking. The bank also offers investment and wealth management services, as well as various financial tools and resources. Customers can access banking services through local branches, ATMs, and digital platforms. The Citizens Bank strives to support local communities and deliver personalized customer service.
More about The Citizens Bank jobs
What cities are hiring for The Citizens Bank jobs? Cities with the most The Citizens Bank job openings:
What states have the most The Citizens Bank jobs? States with the most job openings for The Citizens Bank jobs include:
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Infographic showing various The Citizens Bank job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $41,305 per year, or $19.9 per hour.
Personal Banker - Portland Branch

Personal Banker - Portland Branch

The Citizens Bank

Portland, AR

$17.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago


Job description

Exciting opportunity alert! Join our team as a Personal Banker at The Citizens Bank in Portland, AR. As a Personal Banker, you will have the unique opportunity to work closely with our valued customers, helping them navigate their financial journey.

This position is perfect for someone who thrives in a customer-centric environment and enjoys building meaningful relationships. As a Personal Banker, you will be at the forefront of providing exceptional service and financial solutions. From helping customers with cash transactions, debit cards, accounts, and more, you will be at the center of our People First mission.

We believe in putting the customer first, and as a Personal Banker, you will play a vital role in delivering on that promise. This position is onsite, providing you with the opportunity to connect with customers face-to-face and make a real impact.

Don't miss out on this exciting opportunity to join a dynamic team and contribute to the success of our customers and organization. Citizens Bank offers great benefits to full-time associates including time off, medical, dental, vision, health savings accounts, flex spending accounts, life insurance, a competitive 401(k) plan, and more! Apply now!

Hello, we're The Citizens Bank

Citizens Bank was founded in 1953 by a group of business and civic leaders. Citizens Bank is a financial services organization that is committed to serving the needs of the communities it serves. Its progressive community banking model focuses on the delivery of exceptional customer service while employing advanced technology and products which allow its customers to have one bank to serve all their needs. The Bank takes pride in a heritage of independence that honors the vision of its founders and remains dedicated to the financial progress of the people it serves. With a mission statement of People First, we always strive to deliver an amazing customer experience and provide the best products and services possible by every member of the Citizens Bank team.

Would you be a great Personal Banker?

To excel in the role of Personal Banker at The Citizens Bank, certain skills are essential. First and foremost, you must have strong cash handling abilities to accurately and efficiently process transactions for our customers. Exceptional customer service skills are vital, as you will be the face of our organization, providing friendly and knowledgeable assistance to meet our customers' needs.

Effective communication skills are a must, both in person and over the phone, as you will be interacting with customers and collaborating with colleagues on a daily basis. Being computer savvy is also important, as you will work with various software and tools to process transactions, access customer information, and provide efficient service. If you possess these skills and are ready to contribute to our customer-focused environment, apply today and become a part of our team at The Citizens Bank.

Knowledge and skills required for the position are:

  • Cash Handling
  • Customer Service
  • Strong Communication Skills
  • Computer Savvy

Citizens Bank is an Equal Opportunity Employer.