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The Citizens Bank Jobs (NOW HIRING)

The Citizens Bank

Regional Credit Officer

Hattiesburg, MS · On-site

$90 - $140/hr

The Citizens Bank of Philadelphia is currently seeking a Regional Credit Officer, as follows: * Position: Regional Credit Officer * Reporting To: Chief Credit Officer * Location: Hattiesburg ...

The Citizens Bank

Regional Credit Officer

Pascagoula, MS · On-site

$120 - $180/hr

The Citizens Bank of Philadelphia is currently seeking a Regional Credit Officer, as follows: * Position: Regional Credit Officer * Reporting To: Chief Credit Officer * Location: Hattiesburg ...

Citizens Bank

Citizens Banker

Philadelphia, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Lansdale, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Dover, NH · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Doylestown, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Glenside, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Springfield, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Brooklyn, NY · On-site

$28.75 - $35.38/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

New Hyde Park, NY · On-site

$28.75 - $35.38/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

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How much do the citizens bank jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for the citizens bank in the United States is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a banking professional at The Citizens Bank?

To thrive as a Banking Professional at The Citizens Bank, you need a solid understanding of financial products, regulatory compliance, and customer service, typically supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing systems, and, in some cases, certifications like Certified Bank Auditor (CBA) or Certified Financial Services Auditor (CFSA) is valuable. Strong interpersonal skills, attention to detail, and problem-solving abilities help professionals build trust and meet client needs effectively. These skills ensure efficient operations, regulatory adherence, and high-quality customer experiences in a competitive banking environment.

What is the difference between The Citizens Bank vs The Citizens Bank Customer Service Representative?

AspectThe Citizens BankThe Citizens Bank Customer Service Representative
Primary RoleProvides banking services, manages accounts, and offers financial adviceAssists customers with account inquiries, transactions, and product information
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBranch offices, online banking platformsBank branches, call centers
Industry UsageUsed broadly across banking and financial servicesSpecific to customer support roles within banking

The Citizens Bank encompasses a range of banking services and roles, including customer service representatives who focus on assisting clients directly. While The Citizens Bank refers to the institution as a whole, the Customer Service Representative is a specific role within the bank, primarily involved in customer support and account management. Both roles require similar educational backgrounds, but their responsibilities and work environments differ slightly.

What is the typical career progression for employees at The Citizens Bank?

At The Citizens Bank, employees often start in entry-level positions such as teller or customer service representative and can progress to roles like personal banker, loan officer, or branch manager with experience and strong performance. The bank encourages professional development through on-the-job training, mentorship, and internal job postings. Advancement often depends on a combination of technical skills, customer service excellence, and leadership abilities. Employees who demonstrate initiative and adaptability are well-positioned for long-term growth within the organization.

What is The Citizens Bank?

The Citizens Bank is a regional financial institution that provides a range of banking services to individuals, businesses, and communities. Its offerings typically include personal and business checking and savings accounts, loans, mortgages, credit cards, and online banking. The bank also offers investment and wealth management services, as well as various financial tools and resources. Customers can access banking services through local branches, ATMs, and digital platforms. The Citizens Bank strives to support local communities and deliver personalized customer service.
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What states have the most The Citizens Bank jobs?

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The Citizens Bank jobs near you
Infographic showing various The Citizens Bank job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $41,305 per year, or $19.9 per hour.

Loan Operations Associate

The Citizens Bank

Batesville, AR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Are you wanting to jump start a banking career and looking for a way to get started? Are you detail oriented with strong computer skills? Then join The Citizens Bank as a Full-Time Loan Operations Associate and immerse yourself in an engaging work environment focused on excellence and customer-centricity. This onsite position at our beautiful Headquarters branch in Batesville, AR allows you to collaborate closely with your colleagues, fostering a strong team atmosphere dedicated to helping customers achieve their financial goals. You will play a crucial role in streamlining the loan process, ensuring customers receive the highest level of service. In this dynamic role, you will enhance your skills while working with cutting-edge technology and financial products.

As a team member, you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, and Paid Time Off. Embrace the opportunity to grow professionally in a respected financial institution that prioritizes customer satisfaction.

Who are we? An Introduction

Citizens Bank was founded in 1953 by a group of business and civic leaders. Citizens Bank is a financial services organization that is committed to serving the needs of the communities it serves. Its progressive community banking model focuses on the delivery of exceptional customer service while employing advanced technology and products which allow its customers to have one bank to serve all their needs. The Bank takes pride in a heritage of independence that honors the vision of its founders and remains dedicated to the financial progress of the people it serves. With a mission statement of People First, we always strive to deliver an amazing customer experience and provide the best products and services possible by every member of the Citizens Bank team.

What it's like to be a Loan OPERATIONS ASSOCIATE at Citizens Bank

As a Loan Operations Associate at The Citizens Bank, you will be entrusted with the accurate creation of loan documents while identifying any documentation exceptions. This critical role demands a high level of service, ensuring that loans are processed in accordance with company procedures and regulatory requirements. We seek candidates who embody a "People First" attitude, treating everyone with respect and integrity.

Your commitment to exceptional quality of work and attention to detail will contribute significantly to our mission. Join us in delivering a seamless, customer-focused experience while upholding the highest standards of excellence in the banking industry.

Requirements for this Loan OPERATIONS ASSOCIATE job

To succeed as a Loan Operations Associate at The Citizens Bank, you must possess strong communication skills to effectively interact with our lending and operations teams. Attention to detail is essential, as you will be responsible for the accurate creation of loan documents and identifying any exceptions in the documentation. A self-starter attitude with excellent time management skills will allow you to thrive in a fast-paced environment, ensuring that loans are processed efficiently and accurately. Being computer savvy is crucial, as you will utilize various software tools throughout the loan processing lifecycle. Previous banking experience is a plus, as it will enhance your understanding of industry standards and regulations, positioning you for success in this role.

Knowledge and skills required for the position are:

  • Strong communication skills
  • Attention to detail
  • Self-starter with great time management skills
  • Computer savvy
  • Previous banking experience is a plus
Make your move

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

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