ZipRecruiter

Log In

1

Aws Support Jobs (NOW HIRING)

Ingrammicro

Sr AWS Technical Support Engineer

Buffalo, NY · Hybrid

$110K - $130K/yr

We are looking for a Senior AWS Support Engineer to join our global support team. This role is ideal for someone with a strong background in technical support or service desk environments who is ...

next page

Showing results 1-20

All JobsAws Support Jobs

Aws Support information

See salary details

$14

$26

$44

How much do aws support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for aws support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Aws Support position, and why are they important?

To thrive as an AWS Support professional, you need strong knowledge of Amazon Web Services platforms, cloud computing concepts, and troubleshooting skills, often backed by a degree in information technology or a related field. Familiarity with AWS services, cloud monitoring tools, ticketing systems, and certifications like AWS Certified Solutions Architect or AWS Certified SysOps Administrator are commonly required. Excellent communication, problem-solving abilities, and patience help in effectively assisting clients and collaborating with technical teams. These skills are crucial to resolve issues swiftly, maintain cloud environment reliability, and deliver a positive customer experience.

What kind of problems do AWS Support professionals typically handle on a daily basis?

AWS Support professionals regularly troubleshoot issues related to cloud infrastructure, such as server outages, configuration errors, and connectivity problems. They assist customers with managing AWS resources, optimizing cloud performance, implementing security best practices, and resolving account or billing inquiries. The role often involves working with other IT teams to address more complex incidents or deploy solutions, requiring adaptability and a service-oriented mindset. Daily responsibilities also include documenting solutions, following up on open tickets, and staying informed of new AWS features or updates.

What is an AWS Support job?

An AWS Support job involves assisting customers in troubleshooting and resolving technical issues related to Amazon Web Services (AWS) products. Professionals in this role provide guidance on best practices, security, architecture, and performance optimization. They often work with a range of AWS services, identifying and solving problems while ensuring customer satisfaction. AWS Support roles may vary from technical support engineers to cloud support associates, depending on the level of expertise and responsibilities.

More about Aws Support jobs
What cities are hiring for Aws Support jobs? Cities with the most Aws Support job openings:
What are the most commonly searched types of Aws Support jobs? The most popular types of Aws Support jobs are:
What states have the most Aws Support jobs? States with the most job openings for Aws Support jobs include:
What job categories do people searching Aws Support jobs look for? The top searched job categories for Aws Support jobs are:
Aws Support jobs near you
Infographic showing various Aws Support job openings in the United States as of July 2026, with employment types broken down into 7% Locum Tenens, 87% Full Time, 2% Part Time, and 4% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
AWS Support Analyst

AWS Support Analyst

ConglomerateIT LLC

California Hot Springs, CA • Remote

Contractor

Posted 16 days ago

Job description

Job Title: AWS Support Analyst

Location: California (Remote)

Required Qualifications

  • Bachelor's degree with 6+ years of overall IT experience

  • Must hold a current AWS Certified CloudOps Engineer – Associate certification

  • Candidates with an AWS Associate-level certification (such as AWS Certified Support Engineer – Associate or equivalent) are also encouraged to apply

Key Responsibilities

  • Monitor, troubleshoot, configure, and maintain AWS cloud infrastructure

  • Support and manage AWS Connect telephony integrations

  • Work with API integrations and bridges connecting AWS Connect to CRM and ITSM platforms such as:

    • Salesforce

    • ServiceNow

  • Ensure seamless connectivity and operational stability of cloud-based communication solutions

Preferred Skills

  • Hands-on experience with AWS Connect administration and troubleshooting

  • Experience integrating AWS services with Salesforce and ServiceNow

  • Strong understanding of cloud operations, incident resolution, and API-based integrations

Founded in 2014, ConglomerateIT is a global leader in delivering innovative IT solutions and services. Headquartered in the USA with a presence in the UK, Canada, and India, we specialize in offering industry-leading expertise and cutting-edge products that help our clients maximize their technological investments. Our focus on best-in-class solutions, a highly knowledgeable team, and proactive talent mapping ensure we remain at the forefront of the IT industry.

ConglomerateIT is driven by our Center for Excellence and Innovation, an initiative dedicated to keeping us ahead in a rapidly evolving technology landscape. We understand that building strong relationships is key to our success, and this commitment has enabled us to partner with Fortune 500 companies and leading system integrators worldwide. Our ability to provide local talent on a global scale ensures that we can meet the contingent project requirements of our clients efficiently and effectively.