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Aws Support Jobs in Indiana (NOW HIRING)

Our client is seeking an experienced AWS Cloud Infrastructure Engineer to support the rapid implementation of a new data exchange platform. The solution will receive data files from multiple vendors ...

Provide L3-L4+ support during major incidents, guiding teams on root cause analysis and resolution ... Lead and mentor teams on AWS platform best practices, automation standards, and operational ...

AWS Data Engineer - Databricks

Indianapolis, IN ยท On-site

$109K - $131K/yr

This role focuses on building and supporting a modern AWS + Databricks Lakehouse platform to enable advanced healthcare analytics (RWD/HEOR) . The ideal candidate will have strong hands-on experience ...

Senior Engineer-UiPath/AWS

Indianapolis, IN ยท Hybrid

$106K - $197K/yr

... AWS and AI. **This is a hybrid role requiring two days in the office a week** In this role, you ... Design, develop, and support UiPath RPA bots that integrate with multiple systems to deliver ...

Provide L3-L4+ support during major incidents, guiding teams on root cause analysis and resolution ... Lead and mentor teams on AWS platform best practices, automation standards, and operational ...

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Aws Support information

See Indiana salary details

$13

$24

$42

How much do aws support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for aws support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Aws Support position, and why are they important?

To thrive as an AWS Support professional, you need strong knowledge of Amazon Web Services platforms, cloud computing concepts, and troubleshooting skills, often backed by a degree in information technology or a related field. Familiarity with AWS services, cloud monitoring tools, ticketing systems, and certifications like AWS Certified Solutions Architect or AWS Certified SysOps Administrator are commonly required. Excellent communication, problem-solving abilities, and patience help in effectively assisting clients and collaborating with technical teams. These skills are crucial to resolve issues swiftly, maintain cloud environment reliability, and deliver a positive customer experience.

What kind of problems do AWS Support professionals typically handle on a daily basis?

AWS Support professionals regularly troubleshoot issues related to cloud infrastructure, such as server outages, configuration errors, and connectivity problems. They assist customers with managing AWS resources, optimizing cloud performance, implementing security best practices, and resolving account or billing inquiries. The role often involves working with other IT teams to address more complex incidents or deploy solutions, requiring adaptability and a service-oriented mindset. Daily responsibilities also include documenting solutions, following up on open tickets, and staying informed of new AWS features or updates.

What is an AWS Support job?

An AWS Support job involves assisting customers in troubleshooting and resolving technical issues related to Amazon Web Services (AWS) products. Professionals in this role provide guidance on best practices, security, architecture, and performance optimization. They often work with a range of AWS services, identifying and solving problems while ensuring customer satisfaction. AWS Support roles may vary from technical support engineers to cloud support associates, depending on the level of expertise and responsibilities.

What are popular job titles related to Aws Support jobs in Indiana? For Aws Support jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Aws Support job openings in Indiana as of July 2026, with employment types broken down into 6% Locum Tenens, 84% Full Time, 7% Part Time, and 3% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $51,555 per year, or $24.8 per hour.
Senior Infrastructure Engineer

Senior Infrastructure Engineer

Acrisure Cyber Services

Indianapolis, IN โ€ข On-site

$103K - $141K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Job Title - Senior Infrastructure Engineer
Department: Managed Infrastructure
Reports to: Director of Managed Infrastructure & Hosting
Location: Remote - Occasional visits to Data Centers required
Employment Type: Full Time
Description
The Senior Infrastructure Engineer will serve as a senior technical resource responsible for architecting, implementing, troubleshooting, and supporting complex enterprise infrastructure environments, with a strong emphasis on networking, for our managed services and disaster recovery clients.
The ideal candidate will possess advanced expertise in enterprise networking technologies including Cisco, Palo Alto, Fortinet, and Arista, while also maintaining strong hands-on capabilities in VMware, Hyper-V, Nutanix, enterprise storage systems, and hybrid cloud environments such as Microsoft Azure and AWS.
This individual will participate in infrastructure modernization projects, cloud migrations, disaster recovery initiatives, escalated support, architecture reviews, and strategic client engagements. The role requires strong troubleshooting ability, systems thinking, customer-facing communication skills, and the ability to work across multiple infrastructure domains.
Senior Infrastructure Engineer Responsibilities
Enterprise Networking
  • Design, deploy, maintain, and troubleshoot enterprise-grade network environments
  • Support and optimize routing and switching infrastructure
  • Configure and support network and security platforms
  • Manage enterprise WAN, SD-WAN, VPN, VLAN, BGP, OSPF, MPLS, and network segmentation technologies
  • Perform network performance analysis, capacity planning, and high-availability design
  • Support firewall rule management, site-to-site VPNs, and secure remote access architectures
  • Assist with network security hardening and Zero Trust initiatives
Virtualization & Hyperconverged Infrastructure
  • Administer and support VMware vSphere, ESXi, vCenter, SRM, vSAN, and related technologies
  • Support Microsoft Hyper-V environments
  • Deploy and manage Nutanix infrastructure and AHV virtualization platforms
  • Perform infrastructure upgrades, migrations, and optimization activities
  • Support high availability, replication, and disaster recovery solutions
Storage & Data Protection
  • Support SAN and NAS environments across enterprise storage platforms
  • Configure and troubleshoot storage connectivity, replication, snapshots, and backup integrations
  • Participate in backup, recovery, and business continuity initiatives
  • Assist with disaster recovery testing and failover validation exercises
Cloud & Hybrid Infrastructure
  • Design and implement migrations to Microsoft Azure and AWS
  • Support hybrid cloud networking and connectivity architectures
  • Assist with cloud infrastructure modernization initiatives
  • Configure and support Azure and AWS networking, compute, storage, and security services
  • Support infrastructure-as-code and automation initiatives where applicable
MSP & Client Operations
  • Serve as a senior escalation point for complex infrastructure incidents
  • Participate in project delivery, architecture planning, and infrastructure assessments
  • Create and maintain technical documentation, diagrams, runbooks, and operational procedures
  • Participate in on-call rotation and after-hours maintenance windows as required
  • Collaborate with clients, vendors, and internal teams to deliver enterprise-grade solutions
  • Provide technical mentorship to junior engineers and support staff

Who You Are:
  • At least 7+ years of enterprise infrastructure engineering experience
  • Focus on customer service - We are passionate about going above and beyond to provide our customers with excellent service. We expect you to be of the same mindset.
  • Demonstrated history of job stability - We invest a lot in our employees. We are looking for candidates who want a career, not a short-term gig.
  • Accountability - You are reliable and take responsibility for the tasks assigned to you.
  • Excellent written and oral communication skills.
  • On occasion, we do require work outside of our standard business hours to accommodate client needs

Experience/Skills Required
  • 5+ years of enterprise networking experience
  • Strong hands-on experience with:
    • Cisco networking platforms
    • Palo Alto firewalls
    • Fortinet/FortiGate solutions
    • Arista switching platforms
  • Advanced VMware administration experience
  • Experience with Hyper-V and Nutanix environments
  • Strong understanding of SAN/NAS storage architectures
  • Experience performing Azure and/or AWS cloud migrations
  • Strong understanding of enterprise disaster recovery concepts and technologies
  • Experience working in MSP, consulting, or multi-client environments
  • Strong troubleshooting and root-cause analysis skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple concurrent priorities in a fast-paced environment

Experience/Skills Preferred
  • SD-WAN technologies
  • SASE/Zero Trust architectures
  • Infrastructure automation
  • PowerShell, Python, or scripting
  • Backup and replication platforms such as Cohesity, Zerto, Acronis
  • Multi-tenant environments
  • Enterprise monitoring platforms
  • Experience with Microsoft 365 and hybrid identity solutions
  • Familiarity with compliance and security frameworks

About Acrisure Cyber Services:
Acrisure Cyber Services is a full-service technology partner that helps businesses attain greater success and profitability through the strategic alignment of business objectives and technology. Whether it be managed infrastructure and devices, helpdesk support, holistic best-in-class cybersecurity, strategic cyber executive services or digital transformation our flat-rate billing model provides the predictability businesses need to securely and effectively budget and scale for growth. Our value is not measured in how much time is spent implementing or supporting technology, but rather on how we've helped our clients leverage technology to achieve their business goals
  • You'll work with extremely passionate, driven and experienced technical professionals. This means we recognize (and love) brilliance and hard work. We are totally focused on learning, growing, and mentoring so that everyone can prosper in their careers and add value to ACS, each other, and our clients.
  • Relationships are important to us. We provide the highest levels of customer service and strive to always exceed our clients' expectations. You will too.
  • We love collaborating and working together as a team. You can expect company sponsored events at your location.
  • As we're a small company that has worked hard to create processes and metrics to measure our success, you will be noticed. This means that when you're doing well, will be noticed. It also means if you're not working, we're going to notice.

Benefits & Perks
We offer a comprehensive benefits program designed to support the wellbeing of our employees and their families, including:
  • Multiple medical plan options, including PPO and HSA-compatible plans
  • Dental and vision coverage
  • Employer-paid basic life and disability insurance
  • 401(k) retirement plan
  • Flexible spending and health savings account options
  • Paid time off, holidays, and additional leave programs
  • Access to wellness resources, support programs, and employee discounts

Pay Range
$130,000-$150,000 USD