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Avaya Telecom Jobs (NOW HIRING)

Netsync Network Solutions

ENG-Tech I/II

New Orleans, LA · On-site

Experienced in telecom circuit provisioning, resolving issues, and executing port and jumper moves ... Removal and/or rack installation of Avaya PBXs * Assist in documentation of existing PBX equipment ...

Procom Services

Sr Voice Engineer

Durham, NC

Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES server Avaya System and ... Maintains high level of expertise in current and emerging technologies Create telecom documentation ...

Phsorg

$77K - $118K/yr

Senior Telecom Engineer Summary: Build your Career. Make a Difference. Presbyterian is hiring a ... The Senior Telecommunications Engineer supports a major enterprise migration from a legacy Avaya ...

CLOUD 9 SOLUTIONS, LLC

Telecom Engineer

Lansing, MI · On-site

SIP Gateways (AudioCodes), Avaya SIP environment, CMS; Nice Recording & WFM systems, Nice Cxone * Partners with Network Services to analyze and resolve IP architecture. * Manage patch management and ...

TMS LLC

Mendix Application Developer

Houston, TX · On-site

Application Developer (Mendix/Avaya) Location: Houston, TX (Hybrid) ( 1 week onsite every month ... and telecom teams to maintain secure, stable multi-cloud application deployments. Note ...

TMS LLC

Mendix Application Developer

Houston, TX · Hybrid

Application Developer (Mendix/Avaya) Location: Houston, TX (Hybrid) ( 1 week onsite every month ... telecom teams to maintain secure, stable multi-cloud application deployments. Note Additional ...

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Avaya Telecom information

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$14

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How much do avaya telecom jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for avaya telecom in the United States is $42.47, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $51.68 per hour, depending on experience, location, and employer.

What are Avaya Telecom professionals?

Avaya Telecom professionals are specialists who work with Avaya's suite of telecommunications products and solutions, including unified communications, contact center technology, and VoIP systems. They may be responsible for installing, configuring, maintaining, and troubleshooting Avaya systems for businesses to ensure efficient communication networks. These professionals often collaborate with IT teams to integrate Avaya solutions with existing infrastructure and provide technical support to end-users. Their expertise helps organizations optimize their communications, improve customer service, and reduce operational costs.

What are some common challenges faced by Avaya Telecom professionals when supporting enterprise communication systems?

Avaya Telecom professionals often encounter challenges such as managing complex, multi-site telephony networks, ensuring minimal downtime during system upgrades or migrations, and troubleshooting issues that span both hardware and software. Additionally, they must stay current with the latest Avaya solutions and updates, which requires ongoing learning. Effective communication with end-users and IT teams is essential to quickly identify problems and implement reliable solutions in high-pressure environments.

What is the difference between Avaya Telecom vs Network Support Specialist?

AspectAvaya TelecomNetwork Support Specialist
CertificationsAvaya certifications, CCNA, CompTIA Network+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentTelecom systems, VoIP, enterprise communication networksNetwork infrastructure, troubleshooting, LAN/WAN
Industry UsageTelecom providers, enterprise communicationIT departments, network service providers

Both roles involve network and communication systems, but Avaya Telecom specialists focus on Avaya-specific telephony and VoIP solutions, while Network Support Specialists handle broader network infrastructure and troubleshooting across various platforms.

What are the key skills and qualifications needed to thrive as an Avaya Telecom Specialist, and why are they important?

To excel as an Avaya Telecom Specialist, you need strong knowledge of telecommunications systems, especially Avaya platforms, along with experience in network infrastructure and VoIP technologies. Familiarity with Avaya Communication Manager, Avaya Aura, and relevant certifications such as Avaya Certified Implementation Specialist (ACIS) are highly valued. Outstanding problem-solving abilities, customer service skills, and effective communication help you address technical issues efficiently and support end-users. These skills ensure reliable telecommunication networks, minimize downtime, and enable seamless business communications.
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Avaya Telecom jobs near you
Enterprise Technician

Enterprise Technician

KLS Workforce Solutions

Decatur, GA

$14 - $15/hr

Full-time

Posted 18 days ago

Job description

Enterprise Technician

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Position Overview

We are seeking a skilled IT professional with a strong blend of networking and telecommunications expertise to fill an open Enterprise Technician position. In this role, you will be responsible for installing, maintaining, and troubleshooting enterprise network infrastructure and telecom systems across multiple regional sites. If you thrive in a fast-paced environment and enjoy keeping critical systems running smoothly, we want to hear from you!

Key Responsibilities

  • Infrastructure Maintenance: Install, configure, and maintain enterprise network hardware (routers, switches, firewalls, wireless access points) and telecom equipment (VoIP phones, SIP trunks, PBX systems).

  • Troubleshooting & Support: Diagnose and resolve complex network connectivity issues, carrier circuit outages, dropped calls, and hardware failures.

  • Network Monitoring: Proactively identify performance bottlenecks, monitor bandwidth utilization, and ensure QoS (Quality of Service) for voice traffic using enterprise tools (e.g., Auvik, Wireshark).

  • Telecom Management: Handle Move, Add, Change, and Delete (MACD) user accounts, extensions, voicemail boxes, and call routing flows within the Avaya PBX platform.

  • Cabling & Physical Layer: Manage structured cabling infrastructure (Cat6, Fiber Optic) within MDF/IDF closets, including patching, labeling, and rack organization.

  • Vendor Coordination: Interface with Internet Service Providers (ISPs), cabling vendors, and telecom carriers to provision new circuits, manage disconnections, and resolve service outages.

  • Documentation: Maintain accurate, up-to-date network diagrams, asset inventories, IP address allocations, and standard operating procedures (SOPs).

Qualifications & Requirements

Education & Experience:

  • High school diploma, Associate degree in Information Technology, or a related field (or equivalent hands-on experience).

  • 3–5 years of experience supporting enterprise-level network and telecommunications environments.

Technical Proficiencies:

  • Solid understanding of the OSI model, TCP/IP, VLANs, Subnetting, and routing protocols (OSPF, BGP, EIGRP).

  • Experience configuring Cisco, Aruba, or Juniper network hardware.

  • Strong familiarity with VoIP, SIP signaling, H.323, and digital/analog telephony concepts.

  • Experience managing enterprise collaboration suites (e.g., Microsoft Teams Voice, or Avaya).

Preferred Certifications (Not Required):

  • CompTIA Network+ or Security+.

  • Vendor-specific telecom certifications (e.g., Avaya, Mitel).

Soft Skills & Physical Requirements:

  • Strong analytical and troubleshooting skills with high attention to detail.

  • Excellent communication skills for interacting with non-technical end-users and corporate leadership.

  • Ability to participate in an on-call rotation for after-hours emergency support.

  • Ability to lift up to 50 lbs (for racking servers/switches) and work on ladders if required for wireless AP deployment.

Pre-Employment Screening

  • Candidates must successfully pass a standard background check. (Note: Drug testing requirements to be confirmed).

How to Apply

Please submit your updated resume and contact details through this job board application portal. Qualified candidates will be contacted directly by our recruiting team for an initial phone screening.