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Avaya Telecom Jobs (NOW HIRING)

In-Telecom

Voice L2 Technician

Kennesaw, GA · Hybrid

$55K - $65K/yr

Ensure accurate time entry, ticket notes, and follow-up actions Skills, Knowledge & Expertise * 2+ years of IT or telecom support experience (MSP/VoIP background preferred) * Familiarity with Avaya ...

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How much do avaya telecom jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for avaya telecom in the United States is $42.47, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $51.68 per hour, depending on experience, location, and employer.

What are Avaya Telecom professionals?

Avaya Telecom professionals are specialists who work with Avaya's suite of telecommunications products and solutions, including unified communications, contact center technology, and VoIP systems. They may be responsible for installing, configuring, maintaining, and troubleshooting Avaya systems for businesses to ensure efficient communication networks. These professionals often collaborate with IT teams to integrate Avaya solutions with existing infrastructure and provide technical support to end-users. Their expertise helps organizations optimize their communications, improve customer service, and reduce operational costs.

What are some common challenges faced by Avaya Telecom professionals when supporting enterprise communication systems?

Avaya Telecom professionals often encounter challenges such as managing complex, multi-site telephony networks, ensuring minimal downtime during system upgrades or migrations, and troubleshooting issues that span both hardware and software. Additionally, they must stay current with the latest Avaya solutions and updates, which requires ongoing learning. Effective communication with end-users and IT teams is essential to quickly identify problems and implement reliable solutions in high-pressure environments.

What is the difference between Avaya Telecom vs Network Support Specialist?

AspectAvaya TelecomNetwork Support Specialist
CertificationsAvaya certifications, CCNA, CompTIA Network+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentTelecom systems, VoIP, enterprise communication networksNetwork infrastructure, troubleshooting, LAN/WAN
Industry UsageTelecom providers, enterprise communicationIT departments, network service providers

Both roles involve network and communication systems, but Avaya Telecom specialists focus on Avaya-specific telephony and VoIP solutions, while Network Support Specialists handle broader network infrastructure and troubleshooting across various platforms.

What are the key skills and qualifications needed to thrive as an Avaya Telecom Specialist, and why are they important?

To excel as an Avaya Telecom Specialist, you need strong knowledge of telecommunications systems, especially Avaya platforms, along with experience in network infrastructure and VoIP technologies. Familiarity with Avaya Communication Manager, Avaya Aura, and relevant certifications such as Avaya Certified Implementation Specialist (ACIS) are highly valued. Outstanding problem-solving abilities, customer service skills, and effective communication help you address technical issues efficiently and support end-users. These skills ensure reliable telecommunication networks, minimize downtime, and enable seamless business communications.
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Avaya Telecom jobs near you
Mendix Application Developer with Avaya

Mendix Application Developer with Avaya

I-Link Solutions

Houston, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Pre-Screening Questions

Q1: How many years of experience does the candidate hold on Mendix/Avaya Application Development?

Q2: Does the candidate have expert level command of Mendix Studio Pro?

Q3: Does the candidate have deep hands-on experience working with Avaya products (such as Aura, CMS, and Communication Manager Elite)?

Q4: Does the candidate have background with deploying or managing applications on Cloud platforms (AWS or Azure) using infrastructure-as-code tools like Terraform?

Q5: Does the candidate have experience using API gateways like MuleSoft or Apigee to bridge modern web frameworks with legacy infrastructure?

Role Overview:
We are seeking a highly 10+ Years specialized Mendix Application Developer to drive the convergence of rapid application development frameworks and global communication infrastructure. This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will be responsible for engineering high-performance, user-centric applications on the Mendix platform that interface directly with Avaya Unified Communications (UC) and Contact Center (CC) ecosystems. Your solutions will empower agents and enterprise stakeholders through custom communication dashboards, complex automated workflows, and seamless omnichannel experiences.
Mandatory Skills:
• Avaya Infrastructure Expertise: Deep, hands-on mastery of the Avaya product suite, including Aura, CMS, and Communication Manager Elite. • Mendix Platform Development: Expert-level command of Mendix Studio Pro, including rapid application construction, complex Microflow/Nanoflow logic execution, and advanced Domain Model optimization. • API Integration & Gateway Tooling: Comprehensive mastery of REST and SOAP APIs, specifically utilizing MuleSoft or Apigee for bridging web services with underlying legacy telephony hardware. • Cloud Architecture & DevOps: Practical experience deploying and managing Mendix infrastructure within AWS or Azure cloud environments using Terraform for containerized deployment automation. • Custom Extensibility (Java Actions): Proven ability to author custom Java Actions within the Mendix environment to interface with specialized Avaya SDK requirements or unsupported protocols. • Telephony & Network Protocols: Advanced, working knowledge of VoIP systems and SIP signalling protocols.
Core Responsibilities:
• Define, design, and implement robust application structures within Mendix Studio Pro to streamline agent workflows and call-center productivity. • Write custom extensions and native integration code to ensure flawless real-time data exchange between the web tier and legacy telephony stacks. • Build custom UI widgets using React/TS to give contact center agents a cohesive, intuitive dashboard for handling omnichannel communications. • Maintain, test, and tune high-throughput APIs through API gateways to guarantee low latency during high-volume telephony event processing. • Collaborate closely with network, cloud infrastructure, and telecom teams to maintain secure, stable multi-cloud application deployments.

Disclaimer:  i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.

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