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Avaya Telecom Jobs in Virginia (NOW HIRING)

Administer Avaya Government Cloud telephony platform including call routing, trunking, and circuit management. * Coordinate with telecom carriers for circuit provisioning, changes, and ...

New

... telecom teams on integration activities involving telephony, call center systems, and network ... supporting Avaya platforms in hybrid Cisco/Avaya environments • Experience with secure ...

... telecom teams on integration activities involving telephony, call center systems, and network ... supporting Avaya platforms in hybrid Cisco/Avaya environments • Experience with secure ...

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Voice Engineer

Chantilly, VA · On-site

$145K - $165K/yr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

... telecom engineers in integration activities involving telephony or call center • Assist in the ... Avaya Communication Manager, and other enterprise call center technologies Preferred Education ...

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Avaya Telecom information

What is an Avaya Telecom professional?

Avaya Telecom professionals are specialists who work with Avaya's suite of telecommunications products and solutions, including unified communications, contact center technology, and VoIP systems. They may be responsible for installing, configuring, maintaining, and troubleshooting Avaya systems for businesses to ensure efficient communication networks. These professionals often collaborate with IT teams to integrate Avaya solutions with existing infrastructure and provide technical support to end-users. Their expertise helps organizations optimize their communications, improve customer service, and reduce operational costs.

What are some common challenges faced by Avaya Telecom professionals when supporting enterprise communication systems?

Avaya Telecom professionals often encounter challenges such as managing complex, multi-site telephony networks, ensuring minimal downtime during system upgrades or migrations, and troubleshooting issues that span both hardware and software. Additionally, they must stay current with the latest Avaya solutions and updates, which requires ongoing learning. Effective communication with end-users and IT teams is essential to quickly identify problems and implement reliable solutions in high-pressure environments.

What is the difference between Avaya Telecom vs Network Support Specialist?

AspectAvaya TelecomNetwork Support Specialist
CertificationsAvaya certifications, CCNA, CompTIA Network+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentTelecom systems, VoIP, enterprise communication networksNetwork infrastructure, troubleshooting, LAN/WAN
Industry UsageTelecom providers, enterprise communicationIT departments, network service providers

Both roles involve network and communication systems, but Avaya Telecom specialists focus on Avaya-specific telephony and VoIP solutions, while Network Support Specialists handle broader network infrastructure and troubleshooting across various platforms.

What are the key skills and qualifications needed to thrive as an Avaya Telecom specialist, and why are they important?

To excel as an Avaya Telecom Specialist, you need strong knowledge of telecommunications systems, especially Avaya platforms, along with experience in network infrastructure and VoIP technologies. Familiarity with Avaya Communication Manager, Avaya Aura, and relevant certifications such as Avaya Certified Implementation Specialist (ACIS) are highly valued. Outstanding problem-solving abilities, customer service skills, and effective communication help you address technical issues efficiently and support end-users. These skills ensure reliable telecommunication networks, minimize downtime, and enable seamless business communications.

What job categories do people searching Avaya Telecom jobs in Virginia look for?

The top searched job categories for Avaya Telecom jobs in Virginia are:

Infographic showing various Avaya Telecom job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

UC Telecom Administrator

ASM Research

Arlington, VA • On-site

Full-time

Posted 2 days ago

New


ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

32nd of 223 rated it services


Job description

Responsible for high-level planning, strategy, optimization, and documentation of network infrastructure solutions. Analyzes current and emerging technologies and provides technical consulting and recommendations based on assessments of the organization's network technology needs. Translates business requirements into network or process designs and serves as the lead networking subject matter expert in support of business expansion.
  • Manage enterprise telephony infrastructure and telecom carrier relationships.
  • Administer Avaya Government Cloud telephony platform including call routing, trunking, and circuit management.
  • Coordinate with telecom carriers for circuit provisioning, changes, and troubleshooting.
  • Manage PSTN connectivity, SIP trunks, and voice gateways.
  • Monitor telephony performance, call quality, and trunk utilization.
  • Troubleshoot voice quality issues, dropped calls, and connectivity problems.
  • Manage telecom inventory including phone numbers, DIDs, toll-free numbers.
  • Coordinate telecom moves, adds, and changes (MAC) for client locations.
  • Support disaster recovery and emergency calling (E911) requirements.
  • Develop call routing strategies and dial plans.
  • Manage telephony security including toll fraud prevention.
  • Produce telephony usage reports and cost analysis.
  • Participate in on-call rotation for telephony support.
  • Maintain telecom documentation including circuit inventory, carrier contacts, and procedures.

Minimum Qualifications
  • Bachelor's Degree in Computer Science, Information Technology, or other related field or equivalent relevant experience. Master's Degree preferred.
  • CompTIA Network+ and/or CCNE certification preferred.
  • 8+ years administering large-scale Avaya Aura environments, including cloud-enabled deployments with 3+ years carrier coordination and circuit management.
  • Avaya Certified Specialist or equivalent
  • Telecommunications certifications (CCNA Voice, CompTIA Network+) preferred

Other Job Specific Skills
  • Experience with VoIP and SIP technologies.
  • Expert in: Telephony systems, call routing, SIP/PSTN protocols, carrier services.
  • Strong knowledge: Avaya telephony, voice gateways, session border controllers, telecom billing.
  • Familiarity with: VoIP quality of service (QoS), E911, toll fraud prevention.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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