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Avaya Telecom Jobs in Virginia (NOW HIRING)

... telecom teams on integration activities involving telephony, call center systems, and network ... supporting Avaya platforms in hybrid Cisco/Avaya environments • Experience with secure ...

... telecom teams on integration activities involving telephony, call center systems, and network ... supporting Avaya platforms in hybrid Cisco/Avaya environments • Experience with secure ...

Voice Engineer

Chantilly, VA · On-site

$100 - $130/hr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

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Avaya Telecom information

What is an Avaya Telecom professional?

Avaya Telecom professionals are specialists who work with Avaya's suite of telecommunications products and solutions, including unified communications, contact center technology, and VoIP systems. They may be responsible for installing, configuring, maintaining, and troubleshooting Avaya systems for businesses to ensure efficient communication networks. These professionals often collaborate with IT teams to integrate Avaya solutions with existing infrastructure and provide technical support to end-users. Their expertise helps organizations optimize their communications, improve customer service, and reduce operational costs.

What are some common challenges faced by Avaya Telecom professionals when supporting enterprise communication systems?

Avaya Telecom professionals often encounter challenges such as managing complex, multi-site telephony networks, ensuring minimal downtime during system upgrades or migrations, and troubleshooting issues that span both hardware and software. Additionally, they must stay current with the latest Avaya solutions and updates, which requires ongoing learning. Effective communication with end-users and IT teams is essential to quickly identify problems and implement reliable solutions in high-pressure environments.

What are the key skills and qualifications needed to thrive as an Avaya Telecom specialist, and why are they important?

To excel as an Avaya Telecom Specialist, you need strong knowledge of telecommunications systems, especially Avaya platforms, along with experience in network infrastructure and VoIP technologies. Familiarity with Avaya Communication Manager, Avaya Aura, and relevant certifications such as Avaya Certified Implementation Specialist (ACIS) are highly valued. Outstanding problem-solving abilities, customer service skills, and effective communication help you address technical issues efficiently and support end-users. These skills ensure reliable telecommunication networks, minimize downtime, and enable seamless business communications.

What is the difference between Avaya Telecom vs Network Support Specialist?

AspectAvaya TelecomNetwork Support Specialist
CertificationsAvaya certifications, CCNA, CompTIA Network+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentTelecom systems, VoIP, enterprise communication networksNetwork infrastructure, troubleshooting, LAN/WAN
Industry UsageTelecom providers, enterprise communicationIT departments, network service providers

Both roles involve network and communication systems, but Avaya Telecom specialists focus on Avaya-specific telephony and VoIP solutions, while Network Support Specialists handle broader network infrastructure and troubleshooting across various platforms.

What job categories do people searching Avaya Telecom jobs in Virginia look for?

The top searched job categories for Avaya Telecom jobs in Virginia are:

Infographic showing various Avaya Telecom job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution.

JSP ETM (Future Opportunity) - Voice Network Operations

Arlington, VA • On-site

Full-time

Re-posted 28 days ago


Job description

AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. These roles lead and manage VoIP, VoSIP, and legacy voice infrastructure. Support includes endpoint provisioning, IVR programming, and ACD reporting using NetPlus.

Who We're Looking For:

  • VoIP Engineers, Telecom Leads, ACD Analysts
  • Incumbents encouraged to apply

Clearance: TS/SCI
Certifications: Security+, Avaya/Nortel, NetPlus familiarity
Experience: 10+ years

This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.