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Avaya Jobs in Virginia (NOW HIRING)

Avaya Integration Engineer Location: Richmond VA Position Type: Contract Position Basic Qualifications: - Bachelor's Degree or military experience - At least 3 years of experience in Contact Center ...

... Avaya environments โ€ข Experience with secure communications devices such as VoIP endpoints, STEs, Viper phones, and encryption devices โ€ข Familiarity with government security accreditation ...

Administer Avaya Government Cloud telephony platform including call routing, trunking, and circuit management. * Coordinate with telecom carriers for circuit provisioning, changes, and ...

Voice Engineer

Chantilly, VA ยท On-site

$175K - $195K/yr

Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments * Experience with secure communications devices (VoIP endpoints, STEs, Viper phones ...

Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments * Experience with secure communications devices (VoIP endpoints, STEs, Viper phones ...

Voice Engineer

Chantilly, VA ยท On-site

$145K - $165K/yr

Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments * Experience with secure communications devices (VoIP endpoints, STEs, Viper phones ...

Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments * Experience with secure communications devices (VoIP endpoints, STEs, Viper phones ...

Voice Engineer

Chantilly, VA ยท On-site

$175K - $195K/yr

Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments * Experience with secure communications devices (VoIP endpoints, STEs, Viper phones ...

Network Technician I

Richmond, VA ยท On-site

$23.25 - $30/hr

... Avaya IP phones This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level ...

Network Technician I

Richmond, VA

$23.25 - $30/hr

Racking and stacking of network devices Cable patching Physical layer troubleshooting Equipment disposal activities Installing and troubleshooting Cisco and Avaya IP phones This position will support ...

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Avaya information

See Virginia salary details

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How much do avaya jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for avaya in Virginia is $47.27, according to ZipRecruiter salary data. Most workers in this role earn between $38.12 and $60.53 per hour, depending on experience, location, and employer.

What is an Avaya specialist?

An Avaya specialist is an IT professional who is skilled in installing, configuring, maintaining, and troubleshooting Avaya communication systems such as phone systems, contact centers, and unified communications solutions. They ensure that businesses can effectively use Avaya products for voice, video, messaging, and collaboration. Avaya specialists may also provide user training, technical support, and integration with other IT systems. Their expertise helps organizations maintain reliable communication infrastructure and address any issues that arise.

What are the key skills and qualifications needed to thrive as an Avaya engineer?

To thrive as an Avaya Engineer, you need strong knowledge of telephony systems, VoIP, networking, and typically a relevant degree or Avaya certifications like ACIS or ACSS. Familiarity with Avaya platforms (Aura, IP Office), troubleshooting tools, and network monitoring systems is essential. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and work well with clients and teams. These skills are crucial for ensuring reliable communication solutions and maintaining seamless business operations.

What are some common challenges faced by Avaya support engineers, and how can they be addressed?

Avaya support engineers often encounter challenges such as troubleshooting complex telecommunication systems, managing multiple client requests, and staying updated with the latest software releases. To address these, engineers typically rely on strong problem-solving skills, effective communication with cross-functional teams, and ongoing training provided by Avaya. Collaborating closely with network administrators and end-users also helps in quickly identifying and resolving issues, ensuring minimal disruption to business operations.

What is the difference between Avaya vs Cisco Collaboration Engineer?

AspectAvayaCisco Collaboration Engineer
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications and VoIP systems in enterprise settingsUnified communications, VoIP, and collaboration solutions in enterprise networks
Industry UsageCommon in contact centers and customer service environmentsWidely used in corporate communication and collaboration infrastructure

Both Avaya and Cisco Collaboration Engineers work with VoIP and unified communication systems in enterprise environments. While Avaya specialists focus on Avaya-specific platforms like Avaya Aura, Cisco Collaboration Engineers work with Cisco's collaboration solutions such as Cisco Unified Communications Manager. The choice depends on the company's existing infrastructure and preferred vendor solutions.

What are the most commonly searched types of Avaya jobs in Virginia?

The most popular types of Avaya jobs in Virginia are:

What are popular job titles related to Avaya jobs in Virginia?

For Avaya jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Avaya jobs in Virginia look for?

The top searched job categories for Avaya jobs in Virginia are:

What cities in Virginia are hiring for Avaya jobs?

Cities in Virginia with the most Avaya job openings:

Infographic showing various Avaya job openings in Virginia as of August 2026, with employment types broken down into 76% Full Time, 10% Part Time, 1% Temporary, and 13% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $98,314 per year, or $47.3 per hour.

Avaya Integration Engineer

Radford Global

Richmond, VA โ€ข On-site

Contractor

Re-posted 11 days ago


Job description

Job Description

Job Title: Avaya Integration Engineer

Location: Richmond VA

Position Type: Contract Position


Job Description:

Basic Qualifications:

- Bachelor's Degree or military experience

- At least 3 years of experience in Contact Center technologies

- At least 3 years of experience in VMWare/VDI, Avaya 1x, CISCO UCCE, CMS Feed, ACD Systems,

- At least 2 years of experience using Java, UI - Html5, Css 3

- At least 1 year of experience technical design and delivery large scale contact center solutions

- At least 1 year of experience in Call Recording Technologies

Preferred Qualifications:

- Master's Degree

- 5+ years of software development experience

- 2+ years of experience in Agile

- 2+ years of experience in Salesforce

- 2+ years of experience in deploying cloud based Contact Center solutions

Responsibilities

***Strong likelihood of conversion for the right candidate; must be currently eligible to work in the US***

- Assist and lead the design and implementation of Cisco Unified Communications products such as Call Manager, Call Manager Express, with emphasis on UCCX, Contact Center & Unity.

- Perform software upgrades on existing Cisco voice deployments

- Provides guidance & leadership to Network Analysts & Network Professionals

- Creation, analysis, and troubleshooting of IVR call flows and its role in a complex multi-component environment through visualization and orchestration.

- Design and development of solutions for contact center ACD deployed in multi-site environment in Avaya and Cisco technologies

- Experience in Avaya 1x, IVR, ACD Systems, CMS Feeds, CTI, IVR Development/Maintenance/Administration

- Demonstrate strong passion and capabilities in innovation and advancement in Contact Center technologies and concepts

- Own the technical design and development of cross-functional, multi-platform application systems.

- Work with business partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.

- Collaborate with performing teams to deliver new capabilities in business applications and/or remediate issues.

- Enforce company policies in areas of development methodology, architecture, security, change and configuration management, compliance, and HR.

- Analyze, define and document requirements for data, workflow, logical processes, hardware and operating system environment

- Coordinate coding, testing, implementation and documentation of solutions

- Responsible for key system design and integration decisions; and for communicating decisions to individuals implementing the system.

- Work with partners, call center suppliers, 3rd party vendors for Capital One

- Provide administrative and end user training for call centers when needed

- Prepare client documentation including Network designs, Network Assessments, IATMP/Security Management/IPT Questionnaires, Implementation Plans and post implementation documentation

- Assist with Managed Services Operations Center requests and trouble tickets on an as needed basis or on a scheduled rotation basis

- Experience with network fundamentals including TCP/IP networking (IPv4/IPv6)

Work Schedule/Travel

Standard Meriplex business hours of 8:00 AM to 5:00 PM with the ability to have a flexible schedule due to work volume and proposal deadlines are a must.

Ability to travel up to 20% may be required based on project requirements.

Additional Information

All your information will be kept confidential according to EEO guidelines.