ZipRecruiter

Log In

1

Avaya Ivr Jobs (NOW HIRING)

ConfigUSA

Avaya Developer

Las Vegas, NV · On-site

Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation. Excellent customer ...

EROS Technologies, Inc.

IVR Developer

Sunnyvale, CA

... Avaya Orchestration Designer or Avaya Dialog Designer, Avaya Aura Experience Portal (AAEP) or Voice Portal Management (VPMS), SQL skills and data analysis skills, Java, Tomcat and Eclipse IDE ...

Syntricate Technologies

IVR Developer

Chicago, IL · On-site

... Avaya Interaction Center and PBX like Avaya/Cisco • Good troubleshooting skills (Log reading, tracing calls and analyzing issues) • Proficient in Oracle • Excellent analytical skills. Must have ...

Pyramid Consulting, Inc

Project Manager

Charlotte, NC · On-site

... • Avaya, IVR Experience • Must have Avaya & PBX migration • Overall Program / project management skills • Managing CC related Projects • Experience with MVNO (Mobility) • Must have ...

MM International

IVR Quality Engineer

Fort Mill, SC · On-site

Deep understanding of call flows, SIP protocols, DTMF, and routing logic, with experience across platforms like Genesys, Avaya, Cisco, and Twilio. Able to interpret IVR design documents and call flow ...

Jobtailor

IVR QA Engineer

Saint Louis, MO · On-site

$110 - $150/hr

Validate IVR call flows, routing logic, and customer journeys * Perform end-to-end testing of ... Knowledge of contact centre platforms like Avaya or Genesys * Familiarity with CI/CD and DevOps ...

next page

Showing results 1-20

All JobsTechnology JobsAvaya Ivr Jobs

Avaya Ivr information

See salary details

$28

$47

$72

How much do avaya ivr jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for avaya ivr in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is an Avaya IVR?

An Avaya IVR job involves designing, developing, and maintaining Interactive Voice Response (IVR) systems using Avaya technologies. Professionals in this role configure IVR workflows, integrate systems with databases and APIs, and troubleshoot call routing or voice application issues. They typically work with Avaya Aura Experience Portal, speech recognition engines, and automation tools to enhance customer interactions. Strong knowledge of VoIP, CTI, and scripting languages like VXML and Java is often required.

What are the typical daily responsibilities of an Avaya IVR specialist?

As an Avaya IVR specialist, your typical day may involve designing and updating interactive voice response (IVR) call flows, troubleshooting issues, and coordinating with cross-functional teams to implement new features or resolve technical problems. You'll often work closely with contact center managers and IT teams to ensure the IVR system aligns with business process requirements and provides a smooth customer experience. Routine tasks may also include monitoring system performance, generating reports, and applying updates or patches. This collaborative and detail-oriented environment offers the opportunity to continually learn and innovate within the customer service technology space.

What are the key skills and qualifications needed to thrive in the Avaya IVR position, and why are they important?

To excel as an Avaya IVR specialist, you need expertise in telephony systems, IVR scripting/configuration, and an understanding of call flows, often supported by a degree in IT or related experience. Familiarity with Avaya Aura Contact Center, Avaya IVR Designer, VoiceXML, and relevant certifications such as Avaya Certified Implementation Specialist are commonly sought after. Strong analytical skills, attention to detail, and effective communication are crucial soft skills for this role. These capabilities ensure seamless IVR solutions, optimize customer interactions, and enable efficient teamwork with IT and business stakeholders.

More about Avaya Ivr jobs

What states have the most Avaya Ivr jobs?

States with the most job openings for Avaya Ivr jobs include:

What job categories do people searching Avaya Ivr jobs look for?

The top searched job categories for Avaya Ivr jobs are:

Avaya Ivr jobs near you
Infographic showing various Avaya Ivr job openings in the United States as of August 2026, with employment types broken down into 42% Full Time, and 58% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

IVR Application support (Avaya & Linux

Cleveland, OH

E*Pro, Inc.
See more jobs at E*Pro, Inc.external

Full-time

Re-posted 28 days ago

Job description

Company Description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

Job Description

Job Title: IVR Application support (Avaya & Linux)

Location: Cleveland, OH

Duration: Full Time


Job Description:

Roles and Responsibilities:

6-7 years of Experience in Avaya IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Protal Maagement Systems 

Experience in Operations and Implementation Inbound and Outbound voice applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice Portal/Experience Portal.

Demonstrated abilities in Integration of IVR application with database and Web Services

Strong problem solving and technical Skills coupled with confident decision making enabling effective solutions leading to high customer satisfaction

Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations

Experience in Configurations and Support for Call Center Technologies like Nice, Verint System 

Maintenance and trouble shooting the Avaya and Genesys Call Routing system

Experience understanding of Call Vectors and deployment of Call Flows

Experience Scheduling Backups and performance tuning.

Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI).


Must have skills:

Linux, Unix

Development and Support Mix and Experience in Installation and configurations

Avaya Voice Portal 5.2 / Experience Portal 6-7,

Genesys CTI, Oracle DB, 

Strong technical, logical, and analytical skills.

Strong team player and cooperative skills. H3


Nice to have skills:

Advanced analytical, conceptual, and problem-solving abilities

Strong written and oral communication skills

Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly

Ability to work in a team-oriented, collaborative environment.

Ability to translate an idea or need into a completed solution or work product.


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply