Job Title: IVR Application support (Avaya & Linux) Location: Cleveland, OH Duration: Full Time Roles and Responsibilities: 6-7 years of Experience in Avaya IVR Development, Configuring and ...
Job Title: IVR Application support (Avaya & Linux) Location: Cleveland, OH Duration: Full Time Roles and Responsibilities: 6-7 years of Experience in Avaya IVR Development, Configuring and ...
Avaya Developer
Las Vegas, NV · On-site
Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation. Excellent customer ...
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Avaya Developer
Las Vegas, NV · On-site
Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation. Excellent customer ...
The call center systems include Genesys and CTI (Computer Telephony Integration), AVAYA IVR system, and AVAYA Contact Centre technology. Description of the requested work, including deliverables and ...
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The call center systems include Genesys and CTI (Computer Telephony Integration), AVAYA IVR system, and AVAYA Contact Centre technology. Description of the requested work, including deliverables and ...
Avaya Integration Engineer
Richmond, VA · On-site
... Avaya 1x, IVR, ACD Systems, CMS Feeds, CTI, IVR Development/Maintenance/Administration ... Demonstrate strong passion and capabilities in innovation and advancement in Contact Center ...
Avaya Integration Engineer
Richmond, VA · On-site
... Avaya 1x, IVR, ACD Systems, CMS Feeds, CTI, IVR Development/Maintenance/Administration ... Demonstrate strong passion and capabilities in innovation and advancement in Contact Center ...
Avaya Integration Engineer
Richmond, VA · On-site
... Avaya 1x, IVR, ACD Systems, CMS Feeds, CTI, IVR Development/Maintenance/Administration ... Demonstrate strong passion and capabilities in innovation and advancement in Contact Center ...
Avaya Integration Engineer
Richmond, VA · On-site
... Avaya 1x, IVR, ACD Systems, CMS Feeds, CTI, IVR Development/Maintenance/Administration ... Demonstrate strong passion and capabilities in innovation and advancement in Contact Center ...
Lead the design, development, and deployment of IVR applications using Avaya Orchestration Designer. * Collaborate with cross-functional teams, including business analysts, project managers, and QA ...
Lead the design, development, and deployment of IVR applications using Avaya Orchestration Designer. * Collaborate with cross-functional teams, including business analysts, project managers, and QA ...
IVR Developer
Sunnyvale, CA · On-site
... Avaya Orchestration Designer or Avaya Dialog Designer, Avaya Aura Experience Portal (AAEP) or Voice Portal Management (VPMS), SQL skills and data analysis skills, Java, Tomcat and Eclipse IDE ...
IVR Developer
Sunnyvale, CA · On-site
... Avaya Orchestration Designer or Avaya Dialog Designer, Avaya Aura Experience Portal (AAEP) or Voice Portal Management (VPMS), SQL skills and data analysis skills, Java, Tomcat and Eclipse IDE ...
Avaya Administrator
Jersey City, NJ · On-site
$63.68 - $71.68/hr
... IVR, vectors, adjunct routing, call flows) Knowledge of VoIP & Networking (SIP, RTP/RTCP, H.323 ... across Avaya Aura stack Exposure to Intrado E911 solutions Familiarity with NICE call recording ...
Avaya Administrator
Jersey City, NJ · On-site
$63.68 - $71.68/hr
... IVR, vectors, adjunct routing, call flows) Knowledge of VoIP & Networking (SIP, RTP/RTCP, H.323 ... across Avaya Aura stack Exposure to Intrado E911 solutions Familiarity with NICE call recording ...
Senior Avaya Contact Center Engineer
Charlotte, NC · On-site
$73.67/hr
Job Title: Senior Avaya Contact Center Engineer Location: Jersey City, NJ / Charlotte, NC ... Call center engineering with ACD/PBX programming, IVR, vectors, adjunct routing, and call flows.
Senior Avaya Contact Center Engineer
Charlotte, NC · On-site
$73.67/hr
Job Title: Senior Avaya Contact Center Engineer Location: Jersey City, NJ / Charlotte, NC ... Call center engineering with ACD/PBX programming, IVR, vectors, adjunct routing, and call flows.
Qualifications 6-7 yrs of Application Support Experience of Avaya Call Center technology like IVR, Voice Portal, CTI Routing and Call Recording systems and applications. Experience in installation of ...
Qualifications 6-7 yrs of Application Support Experience of Avaya Call Center technology like IVR, Voice Portal, CTI Routing and Call Recording systems and applications. Experience in installation of ...
Qualifications IVR development and configurations using Orchestration Designer Avaya Experience Portal configurations Java and SQL programming IVR Unit testing Unix Scripting Tomcat Administration ...
Qualifications IVR development and configurations using Orchestration Designer Avaya Experience Portal configurations Java and SQL programming IVR Unit testing Unix Scripting Tomcat Administration ...
Experience with Avaya Contact Center, CMS Reporting, VDNs, Hunt Groups, IVR Integration, and Workforce Management * Proficiency in Python, REST APIs, Ansible, and PowerShell for voice automation
Experience with Avaya Contact Center, CMS Reporting, VDNs, Hunt Groups, IVR Integration, and Workforce Management * Proficiency in Python, REST APIs, Ansible, and PowerShell for voice automation
Experience with Avaya Contact Center, CMS Reporting, VDNs, Hunt Groups, IVR Integration, and Workforce Management * Proficiency in Python, REST APIs, Ansible, and PowerShell for voice automation
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Experience with Avaya Contact Center, CMS Reporting, VDNs, Hunt Groups, IVR Integration, and Workforce Management * Proficiency in Python, REST APIs, Ansible, and PowerShell for voice automation
Project Manager
Charlotte, NC · On-site
... • Avaya, IVR Experience • Must have Avaya & PBX migration • Overall Program / project management skills • Managing CC related Projects • Experience with MVNO (Mobility) • Must have ...
Project Manager
Charlotte, NC · On-site
... • Avaya, IVR Experience • Must have Avaya & PBX migration • Overall Program / project management skills • Managing CC related Projects • Experience with MVNO (Mobility) • Must have ...
IVR Quality Engineer
Fort Mill, SC · On-site
Deep understanding of call flows, SIP protocols, DTMF, and routing logic, with experience across platforms like Genesys, Avaya, Cisco, and Twilio. Able to interpret IVR design documents and call flow ...
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IVR Quality Engineer
Fort Mill, SC · On-site
Deep understanding of call flows, SIP protocols, DTMF, and routing logic, with experience across platforms like Genesys, Avaya, Cisco, and Twilio. Able to interpret IVR design documents and call flow ...
Position: - Avaya Aspect Dialer Location: - Dallas, TX Joining Mode: - 6+ Month Contract ... IVR, NICE Call Recording, and AcmePacket Session Border Controllers Key Responsibilities Lead ...
Position: - Avaya Aspect Dialer Location: - Dallas, TX Joining Mode: - 6+ Month Contract ... IVR, NICE Call Recording, and AcmePacket Session Border Controllers Key Responsibilities Lead ...
Position: - Avaya Aspect Dialer Location: - Dallas, TX Joining Mode: - 6+ Month Contract ... IVR, NICE Call Recording, and AcmePacket Session Border Controllers Key Responsibilities Lead ...
Position: - Avaya Aspect Dialer Location: - Dallas, TX Joining Mode: - 6+ Month Contract ... IVR, NICE Call Recording, and AcmePacket Session Border Controllers Key Responsibilities Lead ...
AI, Nuance IVR, Avaya, Cyara Detailed The IVR QA Lead is responsible for ensuring the quality, reliability, performance, and customer experience of Interactive Voice Response IVR systems. This role ...
AI, Nuance IVR, Avaya, Cyara Detailed The IVR QA Lead is responsible for ensuring the quality, reliability, performance, and customer experience of Interactive Voice Response IVR systems. This role ...
... for IVR Avaya Experience Portal NICE call recorder NICE IEX work force management At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment ...
... for IVR Avaya Experience Portal NICE call recorder NICE IEX work force management At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment ...
Phone and Skype - Lab Build & Maintenance Procure, install and configure Lab equipment across platforms IVR Platforms - Avaya, Cisco, Genesys Operating System - Linux, Windows, VMware Tools ...
Phone and Skype - Lab Build & Maintenance Procure, install and configure Lab equipment across platforms IVR Platforms - Avaya, Cisco, Genesys Operating System - Linux, Windows, VMware Tools ...
Avaya Ivr information
See salary details
$28.85 - $32.80
12% of jobs
$32.80 - $36.76
9% of jobs
$37.75 is the 25th percentile. Wages below this are outliers.
$36.76 - $40.71
18% of jobs
The median wage is $42.60 / hr.
$40.71 - $44.67
24% of jobs
$44.67 - $48.62
9% of jobs
$48.62 - $52.58
2% of jobs
$56.04 is the 75th percentile. Wages above this are outliers.
$52.58 - $56.53
2% of jobs
$56.53 - $60.49
2% of jobs
$60.49 - $64.44
16% of jobs
$64.44 - $68.40
2% of jobs
$68.40 - $72.36
4% of jobs
$28
$47
$72
How much do avaya ivr jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for avaya ivr in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.
What is an Avaya IVR?
An Avaya IVR job involves designing, developing, and maintaining Interactive Voice Response (IVR) systems using Avaya technologies. Professionals in this role configure IVR workflows, integrate systems with databases and APIs, and troubleshoot call routing or voice application issues. They typically work with Avaya Aura Experience Portal, speech recognition engines, and automation tools to enhance customer interactions. Strong knowledge of VoIP, CTI, and scripting languages like VXML and Java is often required.
What are the typical daily responsibilities of an Avaya IVR specialist?
As an Avaya IVR specialist, your typical day may involve designing and updating interactive voice response (IVR) call flows, troubleshooting issues, and coordinating with cross-functional teams to implement new features or resolve technical problems. You'll often work closely with contact center managers and IT teams to ensure the IVR system aligns with business process requirements and provides a smooth customer experience. Routine tasks may also include monitoring system performance, generating reports, and applying updates or patches. This collaborative and detail-oriented environment offers the opportunity to continually learn and innovate within the customer service technology space.
What are the key skills and qualifications needed to thrive in the Avaya IVR position, and why are they important?
To excel as an Avaya IVR specialist, you need expertise in telephony systems, IVR scripting/configuration, and an understanding of call flows, often supported by a degree in IT or related experience. Familiarity with Avaya Aura Contact Center, Avaya IVR Designer, VoiceXML, and relevant certifications such as Avaya Certified Implementation Specialist are commonly sought after. Strong analytical skills, attention to detail, and effective communication are crucial soft skills for this role. These capabilities ensure seamless IVR solutions, optimize customer interactions, and enable efficient teamwork with IT and business stakeholders.
More about Avaya Ivr jobs
What states have the most Avaya Ivr jobs? States with the most job openings for Avaya Ivr jobs include:
What job categories do people searching Avaya Ivr jobs look for? The top searched job categories for Avaya Ivr jobs are:
Job description
Company Description
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.
Job Description
Job Title: IVR Application support (Avaya & Linux)
Location: Cleveland, OH
Duration: Full Time
Job Description:
Roles and Responsibilities:
6-7 years of Experience in Avaya IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Protal Maagement Systems
Experience in Operations and Implementation Inbound and Outbound voice applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice Portal/Experience Portal.
Demonstrated abilities in Integration of IVR application with database and Web Services
Strong problem solving and technical Skills coupled with confident decision making enabling effective solutions leading to high customer satisfaction
Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations
Experience in Configurations and Support for Call Center Technologies like Nice, Verint System
Maintenance and trouble shooting the Avaya and Genesys Call Routing system
Experience understanding of Call Vectors and deployment of Call Flows
Experience Scheduling Backups and performance tuning.
Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI).
Must have skills:
Linux, Unix
Development and Support Mix and Experience in Installation and configurations
Avaya Voice Portal 5.2 / Experience Portal 6-7,
Genesys CTI, Oracle DB,
Strong technical, logical, and analytical skills.
Strong team player and cooperative skills. H3
Nice to have skills:
Advanced analytical, conceptual, and problem-solving abilities
Strong written and oral communication skills
Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly
Ability to work in a team-oriented, collaborative environment.
Ability to translate an idea or need into a completed solution or work product.
Additional Information
All your information will be kept confidential according to EEO guidelines.