Automotive Program Manager Jobs in Springfield, MA

Location: Windsor, CT

At Mitchell Selig Ford, we're not just selling vehicles—we're building relationships, creating exceptional customer experiences, and helping people find the perfect vehicle for their lifestyle and budget.  We finished # 1 in our zone in both New Vehicle and Certified Pre-Owned Vehicle Sales last year and have finished in the top 2 for three years in a row!!

We're looking for ambitious, motivated, and customer-focused individuals to join our growing sales team. Whether you're an experienced automotive professional or someone looking to launch a rewarding career in sales, we provide the training, support, inventory, and tools needed to succeed.

As an Automotive Sales Consultant / Internet Sales Consultant, you'll guide customers through the vehicle purchasing process while delivering a best-in-class experience that reflects the high standards of both Mitchell Selig Ford and the Ford Motor Company brand.

"Good Product Specialists are hard to find."

You've heard it before because it's true.

Great sales professionals aren't born—they're developed. The most successful people in our business aren't necessarily those with the most experience. They're the ones with the drive to succeed, the desire to learn, and the determination to win.

If you're self-motivated, positive, competitive, and thrive on challenges, you'll fit right in.

We believe in a culture of accountability, teamwork, growth, and positivity.

No negativity allowed.

• Deliver an exceptional customer experience through every interaction—in person, online, by phone, email, and text

• Greet and assist customers in selecting vehicles that fit their needs, lifestyle, and budget

• Build rapport and establish long-term customer relationships

• Conduct professional vehicle presentations, demonstrations, and test drives

• Clearly communicate vehicle features, benefits, financing options, warranties, and dealership services

• Demonstrate the value of purchasing from Mitchell Selig Ford

• Negotiate pricing and guide customers through the purchase process

• Close vehicle sales while maintaining outstanding customer satisfaction

• Respond promptly and professionally to internet leads, online inquiries, and digital showroom requests

• Manage CRM follow-up activities through phone calls, emails, text messaging, and video communication

• Set and confirm showroom appointments

• Maintain consistent communication with prospects throughout the buying journey

• Achieve internet lead conversion, appointment, and sales goals

• Utilize dealership technology and CRM systems to track customer interactions and opportunities

• Maintain expert-level knowledge of new Ford vehicles, pre-owned inventory, accessories, incentives, promotions, and financing programs

• Stay current on automotive industry trends and product updates

• Participate in ongoing training and professional development opportunities

• Continuously improve sales skills, product knowledge, and customer service performance

• Follow up with customers after delivery to ensure satisfaction

• Generate repeat business and customer referrals

• Build a personal customer base through outstanding service and communication

• Represent Mitchell Selig Ford with professionalism and integrity at all times

• Positive attitude and strong work ethic

• Competitive mindset with a passion for achieving goals

• Self-motivated and highly driven to succeed

• Excellent communication and interpersonal skills

• Strong customer service and problem-solving abilities

• Computer, internet, and typing proficiency

• Ability to multitask in a fast-paced environment

• Strong organizational and follow-up skills

• Desire to learn and grow within the automotive industry

• Automotive sales experience is a plus, but not required

Experience helps, but attitude matters more.

If you're coachable, motivated, and willing to put in the effort, our management team will provide the training, mentorship, and support necessary to help you build a successful career.

We invest in our people because they are the key to our success.   

• Competitive compensation package

• Base salary plus commission opportunities

• Performance-based bonuses and incentives

• Unlimited earning potential

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off

• Paid holidays

• Ongoing training and professional development

• Supportive and experienced management team

• Advancement and career growth opportunities

• Access to one of the strongest automotive brands in the industry

The people who thrive at Mitchell Selig Ford are:

• Goal-oriented

• Competitive

• Customer-focused

• Energetic

• Positive

• Driven to improve every day

• Committed to delivering exceptional experiences

If you hate losing, love winning, enjoy helping people, and want to build a rewarding career with unlimited growth potential, we want to hear from you.

Join a dealership that provides the inventory, technology, leadership, and support you need to build a successful future.

Your next opportunity starts at Mitchell Selig Ford.

Mitchell Auto Group is proud to be an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants.